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Internet outage

Is there an outage in Sheboygan Falls, Wi? No service.

Questions

156

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AT&T cable

A length of the cable in my yard has become exposed - popped up out of the ground. Should I try to bury it myself or could I interrupt my service if I attempt?

Questions

25

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How to contact local ATT office to get specific time estimate on system repair

I am in Ann Arbor, MI, our ATT DSL service has been down for several days, the result of a severe snow storm. When driving past the ATT equipment located about 1/4 of a mile from my house, I see that the equipment is totally destroyed, see attached photo. When logged into my account it says no estim

Questions

56

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VPN Privacy

Is a VPN needed in addition to Smart Home Manager?

Questions

20

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Closed

AT&T website

Does anyone else have a problem logging into their account on AT&T's website? Each time I try to do this to get in to pay my bill, it takes forever to get into my account.  All I see is the dark gray screen with the message "Please give us a moment.  We're almost there!"  I have

Questions

39

5

0

Closed

Getting 901 Error on Roblox

Trying to play Roblox on my Mobile and I end up getting a Roblox connection error 277

Questions

140

6

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Curtesy business account

When will I receive my curtesy account Internet box? I submitted my request over a week ago

Questions

12

2

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Official Solution

converting AT&T DSL to fiber - can we keep our email addresses and mailboxes with content going back for MANY YEARS?

We have AT&T DSL and want to switch to AT&T fiber. Can we keep our email addresses - and 19 YEARS of emails in our accounts - when we switch? Or are fiber accounts different than sbcglobal.net addresses, which is our address. Also, we have masked email addresses with prefixes - exampl

Questions

95

5

Accepted Solution

Home internet

Why is it that my neighbor has wireless home internet and I can’t and the att box is in my yard. I just moved to this address and I hooked up my box inside and it pulls up with Wi-Fi but my broadband light isn’t on

Questions

40

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No internet connection

ATT knows the neighborhood box is damaged due ti high water after every 2+ inch rain. Ours has been out for 36 hours with no expectation it will be fixed before Monday or Tuesday. No way to contact ATT human. Gutless!!!

Questions

46

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Network: No Internet Access

Network disconnect is momentary (5-10 seconds) & intermittent. Resetting modem does nothing to correct problem.

Questions

29

4

hacked sbcglobal.net

My sbcglobal.net email was hacked and I was locked out. I was able to recover it and changed the password and some settings and thought all was well but hacker got back in. Now at&t has locked the account for 24 hours because of too many password attempts. How do I get back in and prevent this?

Questions

62

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Official Solution

AT&T Slow Wi-Fi - Fixes & Things to Know

Learn how to improve your Wi-FI speeds and why your internet is not working like you think it should First, let's try some fast fixes to speed up your Wi-Fi. Restart the modem Clear up the modem environment Turn off devices not in use This clears up the backend process that may be slowing yo

Questions

133.7K

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conflict with VPN

Anyone know of a conflict with AT&T's site if a VPN is active? I have NordVPN and if it is active, the currently.com (https://currently.att.yahoo.com/) cannot be reached. So I am not able to login to my email. I have a new HP laptop with Windows 11 installed and contacted HP to see if there migh

Questions

57

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the box is dead.

Box dead. It's old. We had bad weather last night and this morning and everything I've tried doesn't bring the unit on: unplugging, plugging in; checking all of the cords are connected properly, checking for fault on the desk unit. How do I get a new unit?

Questions

25

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Cancelling the service

I´m going defintely to my country, so I need to cancell my internet service and account with AT&T. Whow is the best way to do it and whow much in advance before leaving the apartment?

Questions

17

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Can we get DirecTV and Internet without the local Phone line?

Our Internet through the local phone line is slow loading. We have excellent Satellite DirecTV service and mobile phones, and would like to tie our home internet into that account. Thank you for your input.

Questions

22

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What extender is compatible with the 5268AC AT&T router

The router that I have from AT&T Model 5268AC Is there an extender that is compatible with 5268AC router?

Questions

35

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Wifi extender

I just received my ATT wifi extender today. We live in a two story, 1400 sq ft townhouse and have a poor signal upstairs. Constant buffering on devices and TVs.  So, I try to set up the new extender and I scan to see if the location is good and I basically started upstairs n the hallway, direc

Questions

32

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Rewards card 16 digital number

Where do i find my 16 digital card number? I can only see the first 4

Questions

11

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