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Winter maintenance tips for your home

Now that Old Man Winter is officially here to stay for awhile, it's more important than ever to keep home maintenance in mind. From potential frozen pipes to soaring energy costs, here are a number of simple things you can do to help ensure that your home is capable of withstanding even the worst of

Questions

 • Other

1.6K

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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

414

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$10/day international data plan

Do you switch to data roaming to use the $10/day international data program? And when you switch to roam on a US based unlimited plan you then get unlimited data in a country such as Kong Kong? Cirrrct??

Questions

 • Data & Messaging Features, Internet Tethering

4.4K

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A question about sin card if I didn't use it for a year

HiI have a question about my sim card, i bought it with call phone and sim card then I stop use it for a year.I was wondering is it still working if I top up money or it out of service by now because I din't use it for a year.Thank you and sorry if there is a mistake.

Questions

 • More AT&T PREPAID Discussions

464

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Can I get two months of free service?

I have a att prepaid phone that a friend gave me that doesn't currently have service,can I get the two months of free service?

Questions

 • Account & Usage

81

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Mysterious, recurring data hits

Looking at my usage online, I have three lines that are all showing data hits at the same times every day. One line has a hit at 12, 3, 6, and 9:00 both in the am and pm. Another line has hits at 7:59 and 1:59 in the am and pm each day. Any idea what this is? I tried to contact ATT, but there is

Questions

 • Wireless Billing

43

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iphone 5s and windows 10 phone

Can i put my sim card from an at&t windows 10 phone into a new iphone 5s with straight talk, remove the straight talk sim card and have it with at&t.

Questions

 • Other Phones & Devices

512

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Need to cancel autopay plan on ATnT Mobile prepaid but not able to sign into account

Hi Team,I want to cancel the ATnT Prepaid plan on my phone (Edited to remove personal information) worth $55 (includes $40 US calling plan + $15 South Asia Add on plan) as i am unable to travel to the States due to the COVID-19 situation. I am not able to log into my Atnt account online as i current

Questions

 • More AT&T PREPAID Discussions

39

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Change sim card

Am purchasing an unlocked Galaxy S10 and currently have a Galaxy S8. I want to keep my AT&T service, however they want a very high price for a new S10 and I am saving 300$ ordering a new one online. Do I extract the sim card from my S8 and put it in the new S10, or go to an AT&T store and have them

Questions

 • Phone & Device Upgrades

83

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Closed

Make a payment/Schedule a Payment

There are many ways you can pay your bill. Check out the following links for methods to match your lifestyle.   Ways to Pay Your Bill   Pay your bill online   Device How-To Center   View and Pay Combined Bill        

Questions

 • Wireless Billing

19.5K

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Unlimited Elite Plan

want to cut the strings withthe big V.Want to bring my unlocked Samsung fold and get your unlimited Eliteplan but i would onlyneed ONE line would it be $50/month orwould it be more?O im a winback butfrom back in 1999.

Questions

 • Wireless Account

32

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I need phone records from January 2020

How can I get those?

Questions

 • Wireless Account

113

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New Samsung Galaxy S20

Hi, this morning I went to the AT&T store and upgraded my Samsung Galaxy J7 to a Samsung Galaxy S20 -- the AT&T store associate transferred all my data, contacts, etc., over to the new cell phone ...now that it is fully charged I am looking for all my text message conversations but they are missing,

Questions

 • Samsung

170

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Recent online login activity

Hello, Is there a way to see who recently login to my att.com account online?

Questions

 • Online Account Access

62

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Iphone 5 C disk compatiblity with Samsung S 7 Edge

I currently have one of 3 lines in my daughter's At&t account. I want to change my phone to a Samsung S 7 Edge. Can I simply use my current chip/SD card in the Samsung?

Questions

 • Wireless Account

223

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Poor service at home - Samsung Note 4

I have been having issues with my service for the last several months. I have been submitting my issues for the last couple of weeks through the AT&T Marks the Spot App. I never get anything over 3 bars in my home and honestly is a rare occurance. About 95% of the time I'm flipping between 1 bar and

Questions

 • Samsung

490

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AT&T GoPhone Payment

Is tax applied to monthly plans?

Questions

 • More AT&T PREPAID Discussions

1.3K

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Swapped a microcell and only power light comes on

After 7 years, my Cisco 3G microcell stopped working, displaying a red light on the bottom "signal" light with all others steady green.  I obtained a swap DPH-154 model and registered it, but only the power light comes on-no other.  I've reset it multiple times over 2 days, with no results.

Questions

 • 3G MicroCell™

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How Does NEXT Work

Say If i am paying 160 dollars/month on family plan for 4 lines.  How much do i have to pay per month if i switch to att next plan.     For example if att next per line is 20 /month, so it will be 20x4=80. so i end up paying 80+160=240/month.   Am i right? PLease explain?

Questions

 • Wireless Billing

1.2K

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Need Help With Samsung Galaxy S6 edge

I just got my samsung galaxy S6 edge and I am having problems with the fingerprint scanner. I set all my fingerprints up and I have the setting for when to unlock the phone I use my fingerprint, but everytime I go to unlock the phone it wants me to swipe it instead of using fingerprint. The only tim

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 • Samsung

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