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Learn How To Set Up Your Device If you're wondering how to use your new device or need help setting it up, we have you covered. You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!
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Device Features
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Are there any updates regarding the latest release? Is the latest update available for my device?
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Apple
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After updating my iPhone 7 to the AT&T carrier setting 33.2, it constantly loses the connection and says "No service". Then it reconnects to "AT&T" and soon after loses it again. Does anybody have the same issue? What can I do, e.g. is there a way to reload the latest carrier settings assuming somet
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Network Coverage
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Every time I call a “random” person it shows my real name as my caller ID but I want it to show my number. I am using an IPhone 12.
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Apple
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I saw this offer today on Apple: Get iPhone 12 Pro from $6.64/mo. over 30 mo.after trade-in with AT&T.1Get up to $800* in bill credits after eligible trade-in of iPhone 8 or newer. I have a iPhone XS with 5 more payments ($166); would I be able to pay it off, upgrade my line to unlimited, a
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Phone & Device Upgrades
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I'm going to live in the us for 3 years and I'd like to use my iPhone 11 Pro gsm with an unlimited plan. My phone is unlocked and the sim slot is free as I use an e-sim from from Vodafone carrier. How can I procede in order to have communications as soon as I arrive? Thank you
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Phones, Tablets & Devices
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New phone number on iPhone X. After setup voice mailbox it doesn’t go to voicemail, but, does stop ringing.
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Data & Messaging Features, Internet Tethering
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I think there has been a fraudulent act in my name and I want tonreport it n I think I kno who it is
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Wireless Account
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Can I use the same SIM card I now have, or must I order a new one? If I need to order a new SIM, can someone post a link or number I can contact? Much thanks. 🙂 [If it matters, I use ATT on an auto renew, pay as you go monthly plan]
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Apple
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I currently have one of 3 lines in my daughter's At&t account. I want to change my phone to a Samsung S 7 Edge. Can I simply use my current chip/SD card in the Samsung?
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Wireless Account
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I’ve had this problem for quite a long time (a little less than a year). Sometimes I will get texts from emails that want to lead me to another site, which is quite obviously a trap. Is there any way for me to disable these from appearing on my phone?
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Data & Messaging Features, Internet Tethering
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My iPhone 13 is Frozen so I can't turn it off nor answer calls Please I am desperate
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Device Features
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We got our Bogo phones back in Nov 2017 and have about 8 months left. Since we are traveling more often, we would like to get our phones unlocked and maybe switch carriers. Would there be an early termination fee if we paid off both phones?
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Wireless Account
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Currently leaving a former family plan to open a new line for myself when my iPhone 12 comes in next week. I have been looking at various carriers, with AT&T striking my eye the most. For $50 on AutoPay though, it seems a little too good to be true. What is the priority high speed data cap? Is 5
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Plans & Features
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I need help unlocking my father's iPhone 6 Plus. I submitted an unlock request through the online portal on 6/13, and it was approved the same day. However, following the non-AT&T SIM card instructions does not complete the unlock. He receives the message that the SIM card is not supported, and he n
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Apple
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I need puk code but. Im not the main holder numberwhat should i do?
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Apple
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I just upgraded from iPhone 6 Plus to the 7 plus. I live out in the country but my iPhone 6 Plus always had at least 2 bars LTE. My iPhone 7 plus has no service throughout most of my house. It's awful. I am getting text messages hours after people send them and I have to have my phone pressed to a w
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Apple
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We couldn't verify this order really came from you. For your security, we canceled it. Don't worry. Please I need solutions from this
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Wireless Account
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So back in may of 2020 my wife and I upgraded to 2 iPhone pro max. She got the 64gb I believe and I got the 256gb. She scratched her phone up with her keys or something so we ordered a replacement which they did not have any extra 64gb so they sent us a 256gb (free upgrade). in may of 2021 we
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Wireless Billing
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How can I unlock my iPhone if I bought it from someone in the US. This means I don’t know my AT&T account info
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Other Phones & Devices