Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
My son is mentally handicapped and lives on SSI. Is there any kind of discounts on wifi in Mo?
Questions
•
AT&T Internet Plans
Accepted Solution
Official Solution
We want to upgrade our UVerse service from 6mbps to 50mbps (previously that high of speed was not available to us). The current cable we have says it is a cat5. We know the tech could do the wiring but we would prefer to do the portion inside the house (from modem to wall jack and in the craw
Questions
•
AT&T Internet Installation
Accepted Solution
Official Solution
Hello. My brother recently moved in with me and he has his own xbox one. I have one of my own and I managed to change my NAT Type from Strict to Open with IP Passthrough a few months ago when I first got my ATT service. However, when we wired the second console to the router it is getting a Strict N
Questions
•
AT&T Fiber Equipment
Accepted Solution
Official Solution
I applied for and received verification of a data usage waiver until May 13th (or stated date). Was so glad to have that since our income only allows for a limited data plan and I've been working some and doing some research for work from home. Data speeds slowed as they typically would in a billing
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
What kind of discounts can single moms get on food stamps in giver. Houseing
Questions
•
Plans & Features
Accepted Solution
Official Solution
I never received my $100 Visa Reward. It never came in the mail, but my plan says I was owed one. Who do I need to contact?
Questions
•
U-verse TV Account
Accepted Solution
Official Solution
Att get this (Edited per community guidelines) to stop! Every month I get multi text offering gifts. from different numbers.
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
When I send out emails - on the recipient end, my email name shows as "AT&T Support (my email address)". That causes a problem because the recipient thinks they are receiving emails from AT&T. As a result, my email are not read or responded too. Also, I keep getting emails about my email account s
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
Closed
In the middle of March 2020, an inactive at&t prepaid phone that I own was given suddenly active (data only) despite the fact that i hadn't paid the bill in several months. I did some research online and found out that it was due to this whole coronavirus situation. The article I read stated tha
Questions
•
Wireless Account
Accepted Solution
Official Solution
How do I apply for snap internet?
Questions
•
AT&T Internet Account
Accepted Solution
Official Solution
Closed
How do I sign up? My phone number is [EDITED] please call me [EDITED per Community Guidelines - removed personal information]
Questions
•
Max Account & Billing
Accepted Solution
Official Solution
Fiber service is vaguely shown in my area but no information available if I may ever get this service at my home. I have ATT Directv and ATT DSL but I’m very close to deciding whether to move to Cox cable as DSL isn’t quite enough anymore and Directv price has gone up and I’m looking at alternatives
Questions
•
AT&T Fiber Ordering
Accepted Solution
Official Solution
help! Due to COVID-19 my husband and I are supposed to work from home for the next eight weeks minimum. We live in rural Georgia. No high speed internet available- but our neighbors had it so I know the infrastructure is there. We were told there are no ‘ports’ left.... we have managed for a few ye
Questions
•
AT&T Internet Installation
Accepted Solution
Official Solution
I have seen articles that say the data cap overage fee waive ended on June 30th. Our billing period ends July 13th and we are close to hitting our limit (970/1024GB) since we did not know when the fee waive was going to end. Does anyone know if we will be charged for going over this month, or does t
Questions
•
AT&T Internet Features
Accepted Solution
Official Solution
I need to sign in to get my internet working but I don't have an account number - mine is free so no bill, and it doesn't recognize my phone number
Questions
•
AT&T Internet Installation
Accepted Solution
Official Solution
Im trying to see if my internet equipment was sent to my house.
Questions
•
AT&T Internet Equipment
Accepted Solution
Official Solution
Hello ! My modem model is BGW210. The broadband light is alternately blink green and red and the internet connection doesn't work. I have tried the troubleshooting suggestion online but it didn't work. I also tried to call but nobody replies. As a teacher who need the internet to provide online clas
Questions
•
AT&T Internet Equipment
Accepted Solution
Official Solution
What program do you have to get the internet for ten dollars for people on foodstamps,medicare,disability etc.
Questions
•
AT&T Internet Plans
Accepted Solution
Official Solution
I have an unused ATT junction box and buried cable that I like to be removed. What is the legal process to do that?
Questions
•
AT&T Phone Equipment
Accepted Solution
Official Solution
Went from 100 internet to 300. Just as slow, if not slower sometimes, than the 100. I’ve reset everything. Any advise?
Questions
•
AT&T Internet Account