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Quick question - and will try to keep it as simple as possible. I'm currently still on my mom's family plan. I'm now looking to breakaway and open my own account with AT&T as I finally have settled into the real world with a career post graduation. However, my line's current contract on my mom's pla
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Wireless Account
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Hi All, I recently upgraded my 2 phones from iphone 5 to iphone 6 by extending my contract for 2 years. I have been with ATT for 4 years. One iphone 6 was upgraded 20 days ago, the another one was upgraded 7 days ago. If I now port these 2 numbers to another carrier, will I got ETF charged for both
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Wireless Billing
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We got our Bogo phones back in Nov 2017 and have about 8 months left. Since we are traveling more often, we would like to get our phones unlocked and maybe switch carriers. Would there be an early termination fee if we paid off both phones?
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Wireless Account
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purchased an Iphone 5 that is still under contract. can I pay the early termination fee and have the phone unlocked
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Apple
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So about three months ago I moved in with two roommates and we all said we were gonna be there for a few years. So, being we were all in school, I called up ATT and got us the internet in my name. I bundled it with TV because why not, they wanted tv and so did I. Then about two weeks ago, they both
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AT&T Internet Security
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Rather than wait on hold for hours, I'm hopeful that someone here may have the answer. I'm on ATT's original grandfathered unlimited plan. My month ended on April 20th and I am about to receive my bill with the price increase, freeing me from my contract. However, I understand that ATT does not p
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Wireless Account
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My two year contract started on July 5th, 2013 and doesn't end until July 5th, 2015. I checked our wireless account and it says that I am eligible for AT&T Next although my two year contract doesn't end until next year. I was planning on switching to Next anyways. So does this mean that I could get
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Wireless Account
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I have 2 lines on my account. The second line is my grandson but he’s deciding to get his own phone service. I want to cancel his line but I don’t know how much the fees will be. I know he thought about upgrading but to pay it off I owe $325. So if I cancel his line will I have to pay the 325 upfron
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Wireless Account
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Like I said in my previous forum, I had this whole problem of me just screwing myslef over and switching plans mindlessly withing the span of two days. Only because of my own selfishness. I already know that canceling a NEXT plan makes you pay the rest of the phones unpaid bill. But now for sure I'm
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Wireless Billing
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What r the early termination fees. I have two lines now one is month to month the other is up n August. I am goin to join plan with my son for cheaper bill. Is it worth it to cancel now.
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Wireless Billing
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I have a contract with Uverse TV untill october 2017 ....if i switch to DIRECTV.. Will at&t let me out of my Uverse contract?
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U-verse TV Account
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I received an email regarding an increase to the cost of my unlimited data plan which stated that if I choose to terminate, the early termination fee will be waived. If I choose to cancel my unlimited data plan and the early termination fee is waived, can I move to a mobile share plan? If I move to
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Wireless Account
I am considering dropping Comcast for ATT Uverse and the plan (TV/Internet Bundle) has a 2-year agreement. If I end up moving before the 2 years is up and my new place cannot get ATT service, will ATT waive the ETF??
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U-verse TV Account
I've been in my contract of 2 yeas for almost one year, the contract ends in May of 2016. My account says that I have the option to upgrade my phone now but only at a partial discount. Can anyone tell me how much it would be the discount and what are my upgrade optios, because I wouldn't like to cha
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Phone & Device Upgrades
Hi, if I terminate my 2 year contract with my current smartphone and pay my ETF, can I upgrade to a new 2 year contract on the same day? Or is there a wait period? Oh and will I still have my unlimited data if I terminate my contract?
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Wireless Account
On 12/5/2014 I had to cancel my service with AT&T. First issue, I ordered an iPhone 6+ over the phone (first & last time ever doing that) and was told my phone would arrive in 3 business days. I got my shipping information in an email later that day and the dates were between 11/6 - 11/27. Second
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Wireless Billing
So here the issue. I live in Arizona, my family and I went on a vacation for 2 weeks to Cincinnati Ohio area. During our stay we ventured into the Florence Kentucky area. On 1/10/17 we ended up at an at&t authorized retail store. Looks just like every at&t store does. I ended up buying a Galaxy S7 f
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Wireless Billing
I'm a longtime five cell phone ATT customer who moved into a new home. We added Direct TV and internet. The installer apologized for the poor signal quality of the DSL which barely registered above 1.2. His supervisor called me later to say he noticed the poor signal and wanted also to apologize but
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AT&T Internet Account
Hi, I am learned that a att next plan does not have an ETF applied when the line is cancelled. I would like this to happen if I were to cancel but therefore I need the normal $40 monthly plan. I contacted att but they said it was not possible with no reasoning behind it. I am confused because this $
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Wireless Billing
Hello! Alright, so my current 2-year commitment ends September 16th. However, my old Galaxy s3 has stopped working and has not worked for about a month now. When it first happend I spoke with both an onine rep as well as a person in an AT&T store. They said that as long as I waited till September 1s
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Wireless Account