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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

401

3

0

Accepted Solution

Official Solution

Digital Life blank camera view on Samsung Galaxy Note 4 Resolution

Some customers using the Samsung Galaxy Note 4 have encountered a blank page when selecting cameras within the Digital Life Android Application. Follow the steps below to view cameras on the Samsung Galaxy Note 4.

Questions

 • Apps & Programs

1.3K

3

0

0

How to re-enable SMS previews on lock screen after Galaxy Note 3 Lollipop update?

I upgraded to Lollipop on my Galaxy Note 3 yesterday, and most of it is very good.  However, one thing that seems to be missing is that I am not getting previews of my SMS messages on my lock screen; I am only getting a notification that I have a new message.  I even have selected the option to show

Questions

 • Samsung

422

1

0

0

Android 6.0 Galaxy S6 edge+

I am seeing that the update for android 6.0 was finally released today for the galaxy S6. Did this update also affect the S6 edge+?

Questions

 • Android

393

3

0

0

Will I be credited back for charges relating to phones that were supposed to be "free"

Hello @ATTHelp I've just received my second wireless bill and I see that my phone cresits have not yet been applied. I'm being billed about $75 dollars for the phones that are supposed to be "free". I saw that it may take up to two billing cycles for the credits to be applied, which I have no proble

Questions

 • Wireless Account

14

1

0

Samsung Galaxy S4 after Lollipop upgrade -- can not receive incoming calls

Hi... my phone was upgraded to the new Android 5.0.1 Lollipop version a little over a week ago, and since then, I can not receive incoming calls -- they are routed directly to voice mail.  I verified that I don't have any call forwarding in place.  I can't be the only one, right?  What is the time t

Questions

 • Android

310

2

0

0

G10+ Upgrade to Android 10 - NOT HAPPENING - Help?

I've called into AT&T 5-6 times now - the last 2 times they transferred me to Samsung.My G10+ remains on A9, even though AT&T has told me they manually triggered the software update push (and confirmed the IMEI number). The tech's finally threw up their hands and sent me to Samsung (the first time

Questions

 • Samsung

16

1

0

S8 - not receiving updates

Purchased two S8s directly from AT&T at the start of 2018.  They have both been updated to Android 8.0 and Samsung Experience 9.0, but I can't get either of them to update the Security Patch Level or Baseband (both are stuck in early 2018). I have had multiple chats with AT&T with no luck.  We've tr

Questions

 • Android

165

0

0

0

"Yahoo has stopped working" message

I have Yahoo email on my Galaxy S4, and have the latest version (auto updates enabled).  I routinely delete old spam and trash emails on my COMPUTER, thinking that they would also delete on my phone, since the rest of the folders and emails seem to be mirrored from computer to phone.  My phone has r

Questions

 • Android

62

1

0

0

AT&T THANKS APP and WEBSITE

I continuously try to log into the ATT App using my ATT username and the correct password. I receive an error message every time. Any solutions? ALSO, I'd like to comment on the complete lack of knowledge by many of your phone room employees that were contacted during the 1 hour and 45 minutes-ish p

Questions

 • Account Features

7

0

0

HTC20 Equivalent Phone

I am ready for a new phone and am very disappointed that ATT doesn't sell the HTC 10. It is way to expensive to purchase it elsewhere so I need to find one that I can get through ATT. Is there anyone out there that can give some advise on an equivalent phone. I want something with high performance (

Questions

 • Android

439

14

0

0

Android software update constraints sanity analysis

I ask the following question in terms of "why it is", not "how it is". Please also observe this a Sanity analysis, so without fail I will test proffered explanations for rationality and robustness, with no offense intended. Why in a world largely of data plans measured from Gb's to degrees of unlimi

Questions

 • Android

277

3

0

0

S7 Edge G935A (AT&T - USA) Does Not Receive Updates

This phone was bought at an AT&T store in Reno, Nevada. We still live in Reno and are still AT&T customers. This phone which is on Android OS version 6.0.1 and Android security patch level February 1, 2016 will not update. When selecting About Device -> Software Update -> Check for updates, phones s

Questions

 • Android

847

5

0

0

android system webview

El sistema Android  system webview está deshabilitada. No puedo entender cómo habilitarla. y no me funciona con inhabilitar google chrome ni actualizandolo

Questions

 • Device Features

8

1

0

Can't receive group texts from some iPhones on Galaxy S6

So i have a really strange problem.  I have a text group going with 3 iPhone users. All the users can see my text messages, but I can only receive text messages from one of them.  I have another group going with 2 different iPhone users -- and have no problem sending and receiving all messages.  I w

Questions

 • Data & Messaging Features, Internet Tethering

2.8K

7

0

0

sms forwarding?

So heres the deal. Tomorrow im getting the HTC One. Not a big deal. I was considering the S4 but... nobody will give me feedback so i decided myself. Regardless. I have tons of locked messages i would love to forward to my new phone. Is there any way i can do this? I have the LG Escape. Thanks!

Questions

 • Android

3.5K

3

0

0

Andriod to Iphone

Is there a way to transfer Whats App messenger chat history directly from an Andriod to an iPhone?

Questions

 • Data & Messaging Features, Internet Tethering

8

1

0

All of my text messages have disappeared

I have a Samsung Galaxy S6, I woke up this morning and all of my text messages have disappeared.

Questions

 • Android

18

2

0

Device software update

Please provide instructions on how to download the following update to my phone: http://www.att.com/esupport/article.jsp?sid=KB426907&cv=820 Thanks!

Questions

 • Android

625

5

0

0

S4 ACTIVE 4.4 UPGRADE

When will the the s4 active 4.4 upgrade be released???

Questions

 • Android

1.2K

3

0

0

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