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Do you have at least one valid contact phone number on your Digital Life account?

A valid phone number on your account allows us to contact you in the event an emergency is detected in your home.

Questions

 • Other

1.1K

1

0

0

Will I be credited back for charges relating to phones that were supposed to be "free"

Hello @ATTHelp I've just received my second wireless bill and I see that my phone cresits have not yet been applied. I'm being billed about $75 dollars for the phones that are supposed to be "free". I saw that it may take up to two billing cycles for the credits to be applied, which I have no proble

Questions

 • Wireless Account

14

1

0

email address after move

I'm moving out of AT&T service area, can I keep my sbcglobal.net email?

Questions

 • Account Features

8

1

0

At&t device Cricket customer

How to sign in to use sms messenger when im a Cricket customer? ?? ?

Questions

 • Wireless Account

99

2

0

0

internet

change credit card

Questions

 • AT&T Internet Account

10

2

0

device properties - Iphone8 should 128GB

My device properties for my iPhone8 should be 128GB instead of 64GB.

Questions

 • Apple

10

3

0

order cancellation

Why is my bud order cancelled again?

Questions

 • Wireless Account

4

1

0

I lost my SIM card and need to stop the auto payment

I was using AT&T's prepaid phone while I was in the states, but I left the country 6 months ago. I thought I ended the auto payment but it seems like I didn't (I've been getting charged every month). I need to end the autopayment but I cannot log into my account online. How can I end it? I'm in

Questions

 • Plans & Features

6

1

0

Can log in half way, but can not pay my bill.

For the last month I can usually log in far enough to see my bill, but can not pay it. I get access denied this server. I tried to use the way you do not have to log in, use just account number. The site asks for a phone number or a 10 digit account number. I used my account number from my bill whic

Questions

 • AT&T Internet Account

8

3

0

new plan

Hello, I have been a customer before about 3 years ago. I have since transferred my number to total wireless and want to get back to the prepaid att with their prepaid unlimited plus plan. Am I able to get the 25$ pre paid discount with that plan to bring it to 50$ a month still. I haven't seen any

Questions

 • Plans & Features

8

4

0

Billing issues and payment

I started my service and cancelled the plan within a day but the bill and installment amounts did not make sense. I called your service department and one lady confirmed that the activation would be waived and had confirmed it on the account. Second one mentioned that it would not be waived and I fi

Questions

 • Wireless Billing

68

2

0

Suspend family plan outside America

I want to suspend my family plan but now I'm outside America. I can't receive the message from AT&T to access my account, what should I do?

Questions

 • Wireless Billing

9

2

0

DK IMSERVER CELLULAR SUBSCRIPTION

I HAVE DOOR KING FOR MY BUSINESS GATE ENTRY. THE SOFTWARE WILL NOT LET ME SEND NEW GATE CODE INFO TO THE SYSTEM IT SAYS IT COULD BE BECAUSE I NEED A ACTIVE SUBSCRIPTION FOR THE CELLULAR, VOIP OR POTS. SO WHAT IM TRYING TO DO IS SEE IF THERE IS AN ACTIVE SUBSCRIPTION SOMEWHERE AND IF NOT I NEED TO PU

Questions

 • Other Phones & Devices

11

1

0

I can't get into my account (even though I can reset password), and I can't get in touch with a human

I got a new device a few days ago. My number transferred fine, but for whatever reason I can't log in to my account. I CAN use "forgot my password" successfully, but still can't log in. Just takes me to a page that says "oops, something's gone wrong". I've tried using different devices and browsers.

Questions

 • Wireless Account

14

2

0

Unlock SIM lock on iPhone.

Hello,   I've been a pre-paid customer with AT&T since 2018 and I bought my iPhone there. In March 2020 I broke this phone and bought a new one (iPhone XR) at AT&T. I immediately paid the full price of the phone and I was told to get a new pre-paid number with the phone, so I did. I also paid for on

Questions

 • Other Phones & Devices

12

7

0

I cant reach some websites

I have internet connection but somehow when i try to reach some web sites (most of them are foreign country web sites), it doesnt open. I get warning of either 'Your account suspended call Att' or it says too many redirects. I cleared cookies and caches but i stil have same problem. More d

Questions

 • Network Coverage

18

1

0

AT&T Prepaid $45 Change to 12 month plan

I have been a customer for several years with AT&T prepaid, the whole time being on the $45 monthly plan. I went on the website and saw the discounted 12 month prepaid plan at $300. It will not allow me to use my current phone number on it, despite the fact I am already an AT&T customer. I d

Questions

 • Plans & Features

50

2

0

Proof of purchase for recently purchased iPhone.

I just purchased a device 2 days ago; I received it and it had no invoice in the package or any proof of purchase. I wanted to buy Apple care from Apple, and they requested me proof of purchase. Any help?

Questions

 • Apple

17

1

0

I need help changing just 1 of 6 plans to allow hotspots, but keeping all other plans the same

I have a family plan for 6 devices and all have "unlimited choice enhanced" plan, but that plan doesn't have a hotspot enabled. I want to change just 1 of the plans to have a hotspot available, so I want to change one of those plans to "Unlimited Elite", and leave all the others the same on "unlimit

Questions

 • Online Account Access

15

4

Closed

claws-mail setup

The outlook setup screens are so much different than the Claws-mail setup. What do I enter into the Claws-mail setup screens for to receive my ATT emails?

Questions

 • AT&T Internet Account

10

1

0

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