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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

402

3

0

Year DATA fee, and NOT monthly!

TO: MR. RANDALL L. STEPHENSON - CHAIRMAN AND CEO      AT&T Mobility LLC needs to create a GoPhone DATA plan that mimics the GoPhone voice plan (e.g. the GoPhone has a voice plan that one can purchase for one year at ?? minutes of voice calls - if the minutes are used before the one year expiration,

Questions

 • More AT&T PREPAID Discussions

156

1

0

0

Why a Data Cap?

I pay a total of 80 dollars a month for standard cable television and internet at speeds of 55mb down with 6 mb up.  With that said, the internet will cut out from time to time causing reliablility issues.  Peak times can be slow.   I would be willing to sign a contract for one year and 80 dollars a

Questions

 • AT&T Internet Installation

475

1

0

0

Will not register on International LTE (Rogers Canada in this instance)

After 1.5 hours on the phone with AT&T International Customer Care, I still can't get my problem resolved. I am travelling in Canada, but I find that my iPhone 6 will not register onto LTE and stays on 3G.  I also have a Amazon Fire with me which registers to the LTE just fine. I swapped the SIM fro

Questions

 • Data & Messaging Features, Internet Tethering

631

2

0

0

Log In required at Check usage

I've just noticed on the ATT mobile app on my iPhone and iPad that I am now being asked for a userid/password combo everytime I go into check usage on my daugthers cell phones. This used to be seamless and seems to have started recently. Anybody else experiencing this? Anybody else know why?

Questions

 • Data & Messaging Features, Internet Tethering

7

1

0

Regular Service Disconnection

My internet regularly disconnects between 12pm-2pm almost everyday, and a few times randomly through the day as well. It's not my personal devices, or the amount of devices I have connected, which is regularly 2-3 devices. I have restarted my modem/gateway/router, and devices multiple times and trou

Questions

 • AT&T Internet Equipment

18

1

0

If i bring my own device, will it raise my monthly bill

Right now i have a galaxy s 3 and i want to buy an iphone 6. I have an unlimited texting plan with no data and that is how i will keep it. Im on my parents bill and they dont want to pay for the data, and if getting the new device raises the bill, i wont be able to do it. I know that the galaxy s3 c

Questions

 • Wireless Account

93

1

0

0

$25 Monthly Gophone plan, require to buy additional data on a one-time basis

Hi, i have $25 Monthly Gophone plan and currently I used up all my data.I logged in my account and clicked Package, it shown "No Package is available for purchase" ....Just wondering if it is possible to buy additional data on a one-time basis, without changing my plan. Does anyone know about it? Ma

Questions

 • More AT&T PREPAID Discussions

3.4K

6

0

0

Internet Download Speed

Why is my speed so slow when it comes to installing video games? The max rate is 1.7 MB/s. The plan we pay for should be providing more than that by a huge amount. No devices are using the WiFi, and nothing else is running on the computer.

Questions

 • AT&T Internet Features

21

1

Happy with Unlimited Choice plan

I can actually stream at 720p without any issues.  Though 480p looks fine on my phone.  I use my phone as a computer and use a lot of data and have never been throttled once.  All for $60 a month!  Thanks ATT!!

Questions

 • Data & Messaging Features, Internet Tethering

201

0

0

iPhone 7 international roaming data not working

I purchased an international data plan for my work trip to Mali, but I am running into the same issue as the last time I was here. My phone says it is connect to "OrangeMali3G", but despite that, I cannot send/receive texts, access any apps as everything gives me an error of no network. The last tim

Questions

 • Apple

252

2

0

0

Request to cancel a duplicate transcation/order

Hi, may I ask how I can cancel a duplicate transaction. I made a paypal payment this morning, but the website showed error message. I then made another payment via card and it succeeded. However, a few minutes later paypal sent me a notification saying the previous order was placed, which made it

Questions

 • More AT&T PREPAID Discussions

8

3

0

Data Options

I have had an AT&T GoPhone since it was a Cingular KIC Phone.  My SIM card still bears the Cingular logo.  For over ten years I have just added $100 yearly and continue my balance to the next year.  A few years I have had to purchase more time but typically I only use my cellphone for brief or emerg

Questions

 • More AT&T PREPAID Discussions

688

2

0

0

DK IMSERVER CELLULAR SUBSCRIPTION

I HAVE DOOR KING FOR MY BUSINESS GATE ENTRY. THE SOFTWARE WILL NOT LET ME SEND NEW GATE CODE INFO TO THE SYSTEM IT SAYS IT COULD BE BECAUSE I NEED A ACTIVE SUBSCRIPTION FOR THE CELLULAR, VOIP OR POTS. SO WHAT IM TRYING TO DO IS SEE IF THERE IS AN ACTIVE SUBSCRIPTION SOMEWHERE AND IF NOT I NEED TO PU

Questions

 • Other Phones & Devices

11

1

0

Data not working

Google Pixel 2 with prepaid planMy phone plan is paid for, i have an unlimited data plan. Currently have the LTE full bars with an X over it and a notification saying "Sign in to Network"When i hit the notification i get a message saying "Your attempt to connect to data service was unsuccessful. Ple

Questions

 • More AT&T PREPAID Discussions

51

1

0

I Paid, ATT Sent Message Confirming But Can't Use Phone

I purchased a new phone. Phoenix 4. I switched to autopay yesterday 9/25, requested autopay for billing and autopay for data plan. Yesterday was my payment date. I received a text saying that they received my payment, however everything is blocked, I cannot use the phone.   IF YOU DO NOT FIX THIS I

Questions

 • Account & Usage

112

2

0

0

Can I use Prepaid Auto-Pay with a UK credit card

Hi there,Can i sign up for a prepaid sim card and qualify for the Auto-Pay discount by using a UK Credit card. I am travelling around the US for a year and will only have my UK based cards with me.

Questions

 • More AT&T PREPAID Discussions

16

1

0

Was there a fiber line cut yesterday in New Orleans?

My IT people are telling my organization (of over 30K people) that the reason our network was all jacked up yesterday is because of a fiber line being accidentally cut yesterday in New Orleans. I searched high and low but found no reports of this. Is there a definitive way to prove this did not happ

Questions

 • AT&T Fiber Equipment

29

1

0

Data not working after switch to Mobile Share

Last Thursday I changed my service to the 10gb mobile share plan on my iPhone 5S. The next day when I was off my wifi network I noticed that my data was not working all of a sudden (off wifi). I spent 30 mins troubleshooting with AT&T with no resolution. For some reason I can only access att.com dom

Questions

 • Data & Messaging Features, Internet Tethering

572

6

0

0

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