There is fiber optic cable in our high rise building and just coiled on the floor. How do we get the installation completed. It is a 33 floor building in Fort Worth.

I was on here under a different thread a couple weeks back and the hired guns told me to go to BBB and file a complaint after waiting for weeks for ANY response from the office of the President. I did file a complaint with BBB.and heard back in a couple days.  I was unable to answer the phone

When can we expect ATT to fix the cement they tore up to underground their cables on my property in Niles, CA? It was done earlier this year

Good morning I have been an Xfinity user for 10 years decided to try ATT Fiber through a Costco deal. Signed up for the 1 gig plan, install seemed to go smooth...when we ran speedtest via Ookla getting on average significantly slower speeds down 250 yet my upload is fire 950. Tested with different

I have 1 Gig Fiber and a google mesh. However there are areas of my home furthest away from the modem that get a very weak signal.  These are my kids rooms and they are driving me crazy because their internet is so bad.   They are gamers so big problem for them.  We live in a bl

3 weeks ago a company came out and put flags and paint all over my front and back yard marking FPL and CATV. They said ATT was installing fiberoptics.  I don't even have ATT. My lawn needs to be cut. How do I contact them to find out when this will be resolved?

Good Afternoon, I was advised in Jan that it would be $99 to send someone out to move the ONT box, router and modem however my MIL just called and they advised it’s $249 and that permits need to be pulled and this and that? Why are we getting two different answers. Per Jan message some of the fees

Hi. So I ordered fiber through att.com.Tech came out only to find that there are no facilities in my condo. It is not set up. Any ideas on next steps?Is it a "just wait it out issue"?

Hi - we've been waiting 5 weeks for a business install; is this normal? Do most people get 5 cancellations? AT&T sent one tech out on October 27, he said he couldn't do it because he didn't have the right stuff and now we're just getting pushed and pushed.  If this is a delay tactic becau

We received a door tag from AT&T on our front door, about upcoming construction in our backyard, with a phone number written in Sharpie on the front of the tag. We have called the number multiple times over the last few days, and they have yet to respond to any of our messages.  Can you te

The AT&T fiber installer came to our house to assess the work required and recommended we establish a conduit to bring the fiber inside the house, to ensure aesthetics are preserved. Our electrician is saying he needs to understand what type of cable needs to be run to provide an accurate estima

Morning, We as a company are trying to get into being a prime for you. I have done tons of AT&T jobs all over Lousianna and Florida. I am trying to get the company set up so we can bid on some of your local (Georgia) and SouthEastern United States Jobs. All help would be appreciated.

Senders getting a message like this: There was a temporary problem delivering your message. Gmail will retry for 47 more hours. You'll be notified if the delivery fails permanently.

How do I scan my QR code?

I just started a new job as an att contractor and need some help identifying att bonded lines on utility poles . Can anyone help me with pictures or general rules for spotting grounded and bonded lines ? Or ungrounded and bonded ? I was just explained this by my manager but i have bad memory and for

I've recently relocated to Pataskala, Ohio, and I'm interested in switching to AT&T. Unfortunately, AT&T Fiber isn't currently available in my area. Could you provide information on when it might be made available in Pataskala?

I don't know where else to turn. I am not only an individual homeowner, but also the president of my HOA (22 properties). I am not exaggerating when I say that I have been asking for over 10 years when AT&T will install fiber in my neighborhood. As far as I can tell, all our surrounding neighbor

When will fiber optic come to Boyertown PA. I am tired of paying Xfinity.  Their prices are extremely high and their customer service is crap.  

Is it possible to have AT&T install wired connections in two different rooms of my house? My wife and i both work from home. We don’t have cat6 run through our home and we both need stable wired connections.

Please finish the installation in the subdivision of Bon Village in Slidell, LA! I am on a two street segment of the entire subdivision that doesn't have fiber, only a measly copper feed. This has been going on for years and needs to be resolved. No one seems to understand the issue and how such a s