A week ago, I signed up for ATT's internet, but I can't create an online presence for this new account. Att keeps sending me emails to not forget to set up an account, but when I press on the link they send me, and enter all the proper information, ID and account number, including a validation numb

Who else has had their valuable time wasted by the 'ONLINE CHAT REPS'?  What purpose is having an online chat service if you get SLOW, non-responsive replies from the rep to only just stall you from receiving any answers for the reason you logged in for. I WILL be shopping ASTOUND and TMOBILE

hi so i signed up for att awhile ago like in the beginning of summer and i was told id get $1000 worth of money in rewards card and that they’d be shipped to my house but i never got them they told me id be sent 5 cards worth $200 each i was sent an email saying that id have to claim the reward and

I AM SO TIRED OF YOUR COMPANY'S LIES ! A PRICE IS SET FOR 1 YEAR , THIS WAS JUSST MADE IN JULY U CANNOT EVEN KEEP YOUR OWN PROMISES. SO I AM FILING A 50 MILLION $ (Edited per community guidelines) FOR FRAUD AND DECEPTION.

My brother is transferring billing responsibility to me. When I accepted and went through the process, it said after my credit check it could not complete the transfer but then it completed the rest of the process and said I would receive an email when it was complete. I'm unsure if this is going th

in the AT&T internet department, there is a customer service employee, first name is “ JOHN “, I wish I knew this employee’s last name, that would be easier to find out who he is; helped me very patiently, to solve my problem, even went extra miles to FCC website to get the correct information .

The following is the review I submitted in response to their email titled “your opinion is important to us” asking for my feedback on my experience with fiber. It apparently does not meet AT&T “guidelines” so they won’t publish it. Love companies that censor free speech and the truth instead of

If you have fixed wireless internet, this company has the worst customer service that you can imagine. You are buying a service that people in this forum know more about that than the actual people that work for AT&T. It’s all good until your internet doesn’t work. Now, no one can fix it. Not t

hi so i cancelled my att internet but forgot and accidentally paid the bill when its already cancelled is there a way for me to get a refund or

In October of 2022, I moved AT&T internet service from my apartment to my new home. Mistakenly, I cancelled the service and did not continue it to my new home, but it was the same 1 gig service.  I received a bill (now in collections) that I don’t feel I should have to pay, since my servic

Our account got canceled for a past due balance. We paid and got it current, is there a way I can still restore my service?

I was told when I ordered for the 2nd time (1st time was disaster) I would have unlimited. Now I'm getting messages saying I went over allowed usage. I can't get fuber at my house that's not my fault!

They tried to scam me today. "AT&T" sent me a text message ,last day to get 50% off DirecTV". Called DirecTV (I thought) and the person that answered offered me $140 a month fixed for 2 years and two free movie channels to boot. I had to pay 3 months in advance, $420 via a Target credit card or

So long story, I received ATT air and I hooked it up and could not get half of my item to contact. I would like to return the Air modem and keep my gateway but cannot figure out how to contact ATT to return or set my account up correctly.

How can I view my bill if every time I login to ATT.com i get redirected to Direct tv then get error message stating I do not have tv service and will be redirected to ATT.com - which then takes me back where I started to do same stupid circle again - then call customer service who was a complete (E

I canceled my DSL service last month and paid my last bill. This month I am being billed again for the service. The customer service telephone number on the bill has a recording that says it is no longer in service. When I call 800 288 2020, using the menu system, putting in the account number, it s

How do I integrate AT&T Community with my social media platforms such as Facebook, Twitter, and YouTube. I would like to connect my AT&T account with my social media accounts and share my questions and answers with my friends and followers.

AT&T has torn up our yard by driving recklessly through it. They have a cable stretched over a hundred feet over the sidewalks for over a month that has caused people to trip on it and injure themselves. How do we get in touch with AT&T legal to get this fixed? AT&T support doen'st care

My Wi-Fi box is blinking a red light

How do I get to my Yahoo.com email. When I go directly to Yahoo, my att.yahoo shows up.  I need to go to Yahoo.com and read my mail  I desperately need to view some items.