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Turn on backlight on att tv remote

How do I turn on the backlight on my ATT TV remote. I have the basic remote, not the u-verse. The one in the bedroom lights up. I must have turned off the one in the living room.

Questions

 • U-verse TV Equipment

12

1

0

How can I get a new Uverse TV remote

Some of the buttons are not working.

Questions

 • U-verse TV Equipment

15

1

0

DVR recordings

My DVR recordings have disappeared twice in the last 2 weeks. Why?

Questions

 • U-verse TV Equipment

23

5

0

Vip 1200 receiver syncing

How to I sync my uverse remote with my new vip 1200 cablebox

Questions

 • U-verse TV Equipment

12

1

0

Closed

Will Uverse auto-record when a program runs long?

I often record baseball games. If a game runs long, I find that I miss the last inning(s)...the system isn't recording the end of the game. . There is a show immediately following all padres games, called Padres Postgame Show, that I often see displayed in the guide. Should I record that one too?

Questions

 • U-verse TV Equipment

13

4

0

Closed

Pausing live TV

How long can I pause a program? I'll pause the baseball game, come back maybe 30 minutes later, press play, only to have it take me to live tv.

Questions

 • U-verse TV Equipment

19

6

0

Uverse tv & at&t fiber

Can I upgrade to AT&T fiber and keep uverse TV? I like having Uverse but I'm eventually going to need better internet speeds.  Will I need to have a tech to do an install?  Does it typically take a long time?  Thanks

Questions

 • U-verse TV Equipment

34

1

0

Need new remote control

I can only watch one channel. Can't operate the remote any more. It is broken. Help. I can't call due to poor hearing

Questions

 • U-verse TV Equipment

23

1

0

Sedgwick not responding to property damage claim. Damaged to my gutter drains caused by AT&T

I have damage to my gutter lines from AT&T. Claim has been forwarded to Sedgwick. Numerous emails and no response. Also no return calls. Worst customer service I have ever experienced.

Questions

 • U-verse TV Equipment

34

3

0

problem setting up additional uverse receiver

I can't get the additional uverse receiver to sync to the gate way - I have been following the instructions but it just will not sync up

Questions

 • U-verse TV Equipment

20

1

0

This set top box does not match the account settings.

Received a new wireless tv receiver box. I get an error after it’s been paired to the WAP. ’account unavailable’ ’this set top box does not match the account settings’

Questions

 • U-verse TV Equipment

23

1

0

Conflicting messages about returning or recycling old uverse equipment

we switched to a streaming DirecTV from Uverse. agent who handled the transaction requested us to return equipment to a UPS or FedEx facility, supply our account number and they would package and return to att.  then a couple days later we received an email asking us to recycle the equipment (

Questions

 • U-verse TV Equipment

60

6

0

Uverse remote controls

I have a S30-S1B remote. The FF and REW controls are not well calibrated.   When I FF at >> and stop, it jumps forward another 4 seconds and plays. When I FF at >>> and stop, it plays without jumping back -- not taking account of any FF overshoot. When I FF at >>>&

Questions

 • U-verse TV Equipment

36

2

0

Where to Recycle?

Cancelled my U-Verse subscription and received an email that said "We've received your request and for your convenience, there is no need for you to return your equipment."  Underneath that message, in a smaller box, was this:  "To help simplify your life and support the environment we've

Questions

 • U-verse TV Equipment

70

2

0

Internet - TV

Why doesn’t AT&T U-verse care anyone if you discontinue service with them.

Questions

 • U-verse TV Equipment

36

3

0

Remote Control

Have to press buttons multiple times to get them to work...when fast forwarding recordings then changing to play. When changing channels, changing the volume, etc.

Questions

 • U-verse TV Equipment

26

1

0

Disconnected wrong set top box.

I received a replacement wireless set top box. When I tried to swap out the stb it would not connect. I got message "device does not match account settings". After several calls and direct messages via AT&T Help on Twitter, Uverse technical support provisioned the replacement stb but disabled th

Questions

 • U-verse TV Equipment

32

4

0

DVR shows recorded after 8/28/22 all show "no info available".

Apparently after 8/28/2022 all the shows that recorded show no info available. I'm not sure what happened on that date, but I would like to know if there's a way to fix that. I have restarted both receivers. I did not reboot the gateway, as that takes a long time, so unless that is definitely the fi

Questions

 • U-verse TV Equipment

44

2

0

Att uverse is a scam

Loyal customer for 10+ years. Cancel my account for financial reasons and sent back equipment immediately. Three months later my account is in collections due to non returned equipment. I've got my ups receipt with the reference number but AT&T refuses to listen. I will forever tell people what

Questions

 • U-verse TV Equipment

41

1

0

Accepted Solution

Official Solution

U-verse Receiver won't work

I recently switched Internet service to Verizon. However I kept AT&T U-verse. Receiver won’t work. I’ve tried holding power button for 10 seconds, but that doesn’t help. What can I do?

Questions

 • U-verse TV Equipment

226

5

0

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