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Editing or adding contacts in my ATT online account isn't working

I'm getting the error 305 message when trying to add or edit a contact in my account. I'm trying to do this online, not from a phone. Doesn't make any difference what browser I'm using - Safari, Chrome, Firefox, DuckDuckGo. There have been a few times in the past when I was adding or editing my co

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75

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Cannot Add to Contact List or Edit Contacts -- error code 305

Unable to add contacts to the contact list. Unable to edit contacts. This issue has been reported multiple times over the last 6 months on this forum.    Here are three threads in this forum with the exact same issue:  65e1e9c7f3b52a1f151b4312 -- 65bd4f05abeda37c5afe3d4f -- 658dd8b5

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4

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Accepted Solution

Landline Phone Number

Why can't I use the same number I have for my landline when I switch from Spectrum to AT&T?

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72

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connecting my DL72319 phone too my cell phone

so i just bought a new DL72319 phone. Im trying to get it to connect with my cell phone! The instructions provide no way of doing this! They tell you to scan a barcode to an app that no longer exists. there is nothing on the phone that will allow me to do this! So how do I even connect my cellphone?

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10

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My phone is Locked without any reason and i got scammed

I got scammed by a person. He sold me a carier lock iphone. Its locked by att and i cant use any sim. I need to talk with Att representative but unfortunately I couldn?t find them. Please help me to unlock my device.

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17

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Splice Box Damaged and Exposed Wires

There is an ATT splice box on the corner of our commercial property that has been knocked over, opened, with exposed wiring. We are not ATT customers, but would appreciate having this unsightly and likely dangerous box repaired/replaced. Nearest address to this box is 2501 Van Buren Street, Bellwood

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8

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Credit Card

I'm trying to sign up for automatic billing. AT&T won't accept my Bank of America Visa credit card. I repeatedly get the message "We hit a snag and couldn’t add your payment info. Please check your info and try again later."  

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8

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Cannot call out with U-Verse voice

I can receive calls but when I dial out it gives me a dial tone…. You dial the number then it just short beeps like a cell phone that has no service. Any number that you try.

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19

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how to report outage

I need to report a land line phone outage

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7.5K

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I can barely hear callers when I use my DL72350 phone

I have an AT&T link2cell phone and can barely hear people when I call them or when they call me. It is linked to my AT&T cell phone via bluetooth and I have AT&T service, I can hear fine using the cell phone but not when I try to use the DL72350.  I couldn't find anything in the ma

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22

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BL 102-4 receiving calls but not ringing

the phone is receiving telephone calls, but nothing (base or handsets) is ringing. Phone company checked that; we’re okay, but not ringing.  We are receiving calls on landlines and those ring.  The cordless phone is not ringing.  

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45

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Accepted Solution

Official Solution

Need Port Code to Transfer AT&T Landline Number to New Cell Phone Carrier

I am trying to help my mother transfer her landline phone number (that she's had for over 50 years) to her new cell phone. The new carrier has asked for a port code which I cannot seem to acquire. What I've tried: 1) We are not able to use her landline to make or receive calls. The account is

Questions

5.1K

22

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credit refund

I've been trying for MONTHS to get this bill refunded. I get moved to another department and start over.  Literally hung up on several times.  It is over $1000 and I'm beyond frustrated. 

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29

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Accepted Solution

Official Solution

l can?t setup smart home manager

Cannot be installed

Questions

127

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How to fix leaning telephone pole?

There is a telephone pole in our front yard that is leaning, and PGE claims it belongs to the phone company. However, I have been unable to reach the phone company despite multiple attempts. I have called various numbers on the ATT site, only to be transferred numerous times and left on hold. When I

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163

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DL72210 sound delay during conversation

I have a new DL72210 that has a 5 or so second delay during conversations, possibly only when talking with cell phone users on the other end. I had one successful conversation, with someone at an 800 number, so thinking they were landline.  All other people I have tried to speak with experienc

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28

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Transferring Data !!! Help

I recently broke my phone screen and am unable to view any phone activity. I filed a claim, and my new phone came in the mail. When I took it to AT&T to get my phone set up and information transferred over, AT&T stated there was nothing they could do because I didn't have a physical Driver'

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36

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ESIM on Samsung device not working, AT&T support inconclusive.

Hello, I'd like to know how to activate an esim on a samsung s21 device. What I've done: Currently I had a working sim card on an S7 device, however I called at&t support, and went through their process. They had me give the IMEI1 & IMEI2 numbers, as well as the EID number of the Samsung s

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76

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VOIP Home Phone Voice Mail

I've had AT&T VOIP phone service for my home phone for several years and have never had a problem with my voicemail until today (5/29/24). Now when I dial *98 to retrieve my voicemail, I get a busy signal instead of a prompt to enter my PIN.  Otherwise, my phone and internet are working OK

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45

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Typical att customer service automation

This is att contacting me unprompted, not the other way around. Feel free to repost this hilarious interaction.

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30

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