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Router not working

My router is getting power but no lights on the front.

Questions

 • AT&T Internet Equipment

21

3

0

Website Blocked AGAIN

Please help! This site works on other mobile/internet networks but not att.  flashtaco.com .  Free the tacos!!!!

Questions

 • AT&T Internet Features

25

3

0

Reward card theft

Pretty amazing that after 3 phone calls to check on it Reward card that I was told it was delivered, activated and used. I never received the card. The final answer I got was report the theft to the police (for $100 gift card), call the store it was used at and see about a refund. Other than that -

Questions

 • AT&T Internet Plans

58

3

0

Internet

AT&T internet is all around my home within a 0.5 mile radius. We currently have a landline with them but are still unable to get internet. I was told If we switched to Direct tv it would help by putting our address in the system. 1. Address is already there because we have a landline 2. Have als

Questions

 • AT&T Internet Plans

23

3

0

Locating an ATT Gateway modem temporarily to a building 200 feet away

So my problem is this. I need to move my Gateway modem to a garage 200 feet away temporarily so my dear spouse can get internet until new lines are installed some 30 days from now. I was wondering if I could buy a 200' pre-made cat5e cable with RJ45 plugs and adapters to RJ11 plugs on both ends. The

Questions

 • AT&T Internet Equipment

21

5

0

can't receive a certain email in inbox

one of my emails ( sunset neighbors) suddenly stopped coming through to my inbox. I have tried at least 4 times to sign up for the email again but it will not come through. It is not blocked in inbox.

Questions

 • AT&T Internet Security

3

0

0

Closed

AT&T Destroyed my Lawn

AT&T installed for my neighbor a couple of weeks ago. The box was raised in my front yard destroying my lawn. When I called their 800 number, a case was generated and a week later nothing happened. I called several more times and when I finally got a hold of someone, they sent someone to fix it, but

Questions

 • AT&T Internet Account

448

3

0

Received emails claiming I requested user id

I have spent the afternoon trying to get to the bottom of a possible privacy/security issue. No operator has helped.  This last Saturday, August 6, in the evening, I received 105 emails from AT&T saying it was in response to my talking to an agent or an online request for my forgotten user

Questions

 • AT&T Internet Security

19

2

0

home internet / WiFi keeps dropping connection

For the last 6 hours, My home internet / WiFi keeps dropping connection to all devices connected to WiFi and Ethernet while still being powered on. Sometimes lasting 5 minutes and other times lasting as long as 20 minutes, and has been repeating this cycle all day, I checked on AT&T website for

Questions

 • AT&T Internet Equipment

30

3

0

Do any of you have just sporadic issues with your internet not working?

I mean this is ALL the time and of course when I report it there is nothing on their end.

Questions

 • AT&T Internet Account

7

0

0

Can't remove or hide old, inactive AT&T Internet account

In AT&T's help articles, they list that it's not possible. I don't understand why. I'd love the ability to at least hide an old, inactive account. This is standard from major banks and other digital platforms. Yes, it's not the end of the world and ultimately a very first-world problem, but it's

Questions

 • AT&T Internet Account

7

0

0

ZMODO Cameras

I am unable to connect my camera to a 2.4 ghz. I have tried everything i know but to no avail any help would be appreciated. I did separate the 2.4ghz and 5.0ghz in the router still no luck.

Questions

 • AT&T Internet Equipment

41

5

0

AT&T reward center makes it hard to submit my invoice from former ISP for reimbursing Early Termination Fee (ETF)

After I switched from Xfinity to AT&T Fiber 1000, I got an email from AT&T alerting me to claim the reward. I uploaded my  Xfinity invoice. Unfortunately, I uploaded the wrong invoice without showing ETF. AT&T notified me of that. Now I got my final invoice from Xfinity. I logged into my AT&T rewar

Questions

 • AT&T Internet Account

21

1

0

Installation date

I ordered internet service on 8/3/22. I was told by the order technician the installation date will be 8/9/2022. I receive email two days later stating the installation date has changed to 10/3/22. Call and chat with several representative, who kept me on phone for over 4 hours each stating the in

Questions

 • AT&T Internet Installation

15

3

0

How to request re-schedule connect internet

I am trying re-schedule connect  inter net , how ever  I can not change  any day.    When I am trying change  ,  This comment   coming  "Sorry. We can’t schedule dates that far ahead."

Questions

 • AT&T Internet Installation

20

1

0

ATT Reward card stolen and activated by someone else

Hi, ATT Reward team has mailed me a reward card on 23rd Dec by USPS First class mail. But the post was never delivered to my address. When I called back ATT reward center, to my surprise they told me that the card was already activated and it is currently having zero balance. They told ATT is no

Questions

 • AT&T Internet Account

310

6

0

Port Forwarding

Having some trouble port forwarding. I followed the guide for my specific router, BGW210 (https://www.att.com/support/article/u-verse-high-speed-internet/KM1215101). I live in an apartment complex that already had AT&T Fiber InstantOn. When I go to check if the port is open (https://www.youg

Questions

 • AT&T Internet Features

13

1

0

destruction of property

North Augusta neighborhood has property damage due to the crews digging lines for AT&T. Were can we find someone to repair and replace destroyed property.  Bolin Road, North Augusta SC 29841

Questions

 • AT&T Internet Installation

26

3

0

Where is the exception list to unblock a safe website?

Error messages says safe website is blocked. Where is the exception list to add it as a safe site

Questions

 • AT&T Internet Features

6.6K

24

0

Nebra Helium Miner

Hello, I have an issue with my Helium miner stating that its Relayed. I am suppose to Open a TCP port 44158. I have been going through instructions offered online but nothing seems to be working, Is there anyone that could help me out?

Questions

 • AT&T Internet Equipment

1.4K

4

0

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