Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (12.9K)

Activity
Can't call AT&T customer service

My landline phone-service was down all last week -- I submitted a trouble ticket. Then my phone worked for less 2 days.  Now my phone-service is down -- I re-activated the first trouble ticket -- and it's been down for 3 days. AT&T NEVER contacted me (either in-person or via email).I've

Questions

 • Landline Phone Troubleshooting

73

17

0

land line phone - answering machine

Clearly records greeting but garbage noise when leaving messages so people don't. Tried prograamming other features sbut phone went dead.  an you rfefer local to fix phone.  I am hearing impaired and get better service from landline phone vs my smartphone. thnk  you, Mary

Questions

 • AT&T Phone Equipment

13

1

0

Closed

I am building a new apartment building and need service to it

I am building an apartment building in Gardena Ca Normandie ave Gardena Ca 90247 please let me know who to contact to have lines brought in from the pole Lee [EDITED per Community Guidelines]

Questions

 • AT&T Phone Equipment

26

3

0

To get clear voice from caller

How do you channel to get clear voice from caller?

Questions

 • AT&T Phone Features

19

3

0

How do I get a record of long distance calls I have made in the past four months from my analog land line phone

I've a number of a dear friend. I need help

Questions

 • AT&T Phone Account

7

1

0

eliminate voice mail

I have an AT&T phone, model DLP73210. I would like to disable the voicemail so that only the answering machine is active.

Questions

 • AT&T Phone Installation

12

1

0

Not able to manage Call Protect for home phone.

I have been having problems with managing Call Protect. I have called support multiple time over the last couple of months but after hours on the phone with them. They have not been of much help. I have Call Protect enabled but when I press the manage Call Protect button it opens a new window and

Questions

 • AT&T Phone Features

104

14

0

Closed

Federal Universal Service Charge

My understanding is that the Federal Universal Service Charge is a percentage of my monthly bill. If this is true, then why did the charge increase 83 cents when my monthly bill was identical to last months bill?

Questions

 • AT&T Phone Account

899

5

0

Accepted Solution

Home phone

Does AT & T still install traditional home lines?

Questions

 • Landline Phone Plans

16

1

0

Closed

Need to schedule service for a landline that has no dial tone

Landline has no dial tone. It is not working. Very disappointed in your service/product.

Questions

 • AT&T Phone Account

16

1

0

Landline phone not working

@ATTHelp When I try to call out my phone just beeps. It will not dial. When people try to call in, they don't get through, they just hear beeping.  I don't have another phone so I can't call customer service. When I try to troubleshoot or log into my account online, your system doesn't r

Questions

 • Landline Phone Troubleshooting

54

7

0

Accepted Solution

Home landline not working

Hi phone just beeps. Fail to make or receive any calls. Can someone please check if my line is working?

Questions

 • Landline Phone Troubleshooting

39

4

0

My landline is not working. There is no dial tone. I cannot get through to anyone in your great company. Makes company look bad

There is no dial tone on our phone. Thus we have NO SERVICE.

Questions

 • AT&T Phone Account

8

1

0

Toll saver

Choices for number of rings are 2,3,4,5,6 or till saver... what is toll saver?

Questions

 • AT&T Phone Features

8

1

0

Accepted Solution

List of Blocked Numbers on my home phone

When I receive a spam call, I then block it by dialing *61. I need to check this list to make sure that I don’t have a number of there that shouldn’t be there. It used to be so easy to access this list, but I seem to be having trouble doing this. Could you please give me the steps to access my Bloc

Questions

 • Landline Phone Features

16

1

0

Removing a telephone junction box

It looks like it is disconnected wire look cut have a wider trailer going in need it moved or removed

Questions

 • AT&T Phone Equipment

22

6

0

How to verify AT&T caller?

I just had a call from someone supposedly from AT&T. He wanted to know about my service, said they were discontinuing copper, thought I had 2 lines (I don't) and if my bill had increased in the past two months (it hasn't) and if it was still under $100 (it is). This seemed like too many errors a

Questions

 • Landline Phone Troubleshooting

14

2

0

Phone line removal

Hello, I have an AT&T phone line on my home from the previous owner. I do not use it and would like to have it removed. Any idea on who to call to get this done? It is drooping pretty low and is a safety hazard (as well as ugly to look at). In Troy, Michigan.

Questions

 • AT&T Phone Equipment

5

1

0

play back message from voicemail on handset

After I select new message, what do I do next to hear the voicemail message on my handset?

Questions

 • AT&T Phone Features

8

1

0

Broken AT&T utility pole

Hello, does anyone know who to contact about removing a broken utility pole from your driveway? I’ve called several times and made several work orders and it’s been almost a month and the broken pole is still in my driveway. Please help!

Questions

 • AT&T Phone Equipment

30

5

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.