The sim card is activated but is not connecting to the netwerk. I can't get help from the support pages, because i can not receive text massages and therefore can not log in to my account. It is a prepaid sim card, bought a week ago and has never worked. Can i get help here please? I can not cal

I purchased ab AT&T Fusion 5G (new, open box) on Ebay to use on the PureTalk (AT&T MVNO) network.  Phone works great.  I want to move to Mint Mobile (another AT&T MVNO) but the phone will not work with Mint.  Mint tells me it is locked.  I tried going thru the AT&

The device is locked and the SIM card cannot be used

Phone says SOS. And cannot use Wi-Fi calling.

We already have fiber internet and the gateway. Converting the phone line from copper. Currently the copper terminates in the basement in a wire panel. The gateway is upstairs in an office. There’s several phones connected to wall jacks in different rooms. The “self install instructions” say to plug

My prepaid account was closed, the email address on the account has changed, I have no phone to receive texts that provide confirmation codes,

My dad got a new phone from the at&t store about 9 months ago. I guess i wasn't really paying attention to the bills. I finally noticed something was off when the April's bills was significantly higher then other months. I noticed i was charged for something called at&t next up twice. My fat

Hello, I have my IMEI number my plan was canceled and I signed up for a playment plan to pay off my devices and now I went and had you guys unlock the devices I got approved email that my iPhone was unlocked went out an purchased a new carriers/service today and now my phone will not work at all w

How can I get a recovery phone number set up for my email account, or some other recovery method?

Issue started 2 months ago. I was watching opening day MLB games first week of April with no problem. Around 2nd week of April, I started receiving an error when I started MLB TV app on Roku TV. I called tech support a handful of times to only go thru the same troubleshooting steps multiple times.

I went to the AT&T store today and placed an order for an Apple Watch ultra, my payment went through but I wasn't given a receipt or a confirmation email. How am I supposed to get information on my order?

All of a sudden my calls are either dropping or interrupted with silence

I suddenly cannot access my email. For no reason, the credentials were invalid. I have literally tried everything in different orders using the information on your website. Is it possible to either get the log-in information or clear the credentials so I can start over? It is my main address and I'

I am unable to send text messages says error 2

I just switched over 2 days ago to a new phone and carrier (AT&T) and I cannot send any text messages nor can I receive any. I have done the toggle airplane mode, turn off conversation categories and even restarted my phone. I have done every step that was mentioned to other people who have aske

I’m trying to instill a TP Link deco mesh system. I have the BGW320-500 modem/ONT and fiber internet. Do I just hook the mesh up to one of the regular Ethernet ports on the back of the BGW or is it the 5Gb port? And then will that be good or do I have to also follow the pass through instructions I’v

Samsung s20 5G. This has been happening for over a month when I try to send messages. I get an "Error code 2" and the messages fail. They might eventually go through, they might not. I'm even on my second device and it's still happening. Did all the resets and reboots. Still happening. A month is to

Hi. Up until 6 weeks ago, my Galaxy S23+ has been working great with Firstnet. Good stable connections, good speeds, good 5G and LTE, and good connections in environments with heavy cell network congestion (large sporting events, etc.). 6 weeks ago, I asked ATT Firstnet support to remove the voic

Would someone explain to me why legitimate emails that were going to my inbox last week are now going to my Spam folder. I've made no changes to my setup.  This is not the first time I've written about this in this forum.  Would someone with connections forward this to AT&T/Yahoo/Curr

I came home from work last Friday and found a truck parked in my front yard, the guys said they were repairing the internet. When they left they drove over my driveway and cracked it. I have a bunch more pictures but can’t upload right now. God knows, you can’t get a human on the phone anymore!