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Cannot make or receive calls on a AT&T prepaid phone

I bought a AT&T prepaid phone. My phone works fine until a couple of days ago and all the sudden I cannot make or receive phone calls I have done everything to try to figure it out and I don't know what to do I just paid for this phone I don't want to go buy another one

Questions

 • More AT&T PREPAID Discussions

43

7

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DONT BELIEVE LIES OF THE SALES REPRESENTATIVES

They will tell you anything to trick you into having to pay more.  You can ask them over and over again if they are positive you are only going to have to pay so much and then we get the bill and it doubled! And it was so convenient that when I tried to get a supervisor they were unavailable. I will

Questions

 • Wireless Billing

2

0

0

Accepted Solution

Official Solution

undelivered text messages

Does anyone else have a problem with text messages not being delivered because they have a metal roof?

Questions

 • Data & Messaging Features, Internet Tethering

97

4

0

ports not opening when ethernet is plugged in but works when wifi is in

subject says it all.. im using NAT default gaming server, etc but when i plug in my ethernet the ports close, wifi open and the ports stay open etc. router is a

Questions

 • AT&T Internet Features

15

2

0

outbound.att.net will not accept an email from Mac MAIL

I acquired a new secure key for wife's [email scrubbed] and it still doesn't send.  Problem began about a week ago. This is an existing account - many years ...

Questions

 • AT&T Mail Login & Security

27

9

0

Unlock phone on deceased brothers account

My Brother passed away 2 years ago...He gave me an iphone11 and he also had one..I used my TracFone att sim in it for over a year ...Then screen broke and all touch .....About 6 months ago ....Just put it in drawer, but now I have a friend that can fix screen ..But don't want to get fixed unless can

Questions

 • Apple

29

5

0

New pixel 6 - no outbound calls

I have turned airplane mode on and off. I have checked so not disturb settings. I am able to receive call and texts and also send texts. I am just unable to make phone calls. I took my old SIM out of old phone and placed it in new phone.  When I try to make an outbound call with and with

Questions

 • Other Phones & Devices

8

1

0

Accepted Solution

Official Solution

Service

Service towers in my city having been out for 2 days straight

Questions

 • Data & Messaging Features, Internet Tethering

111

14

0

Bury internet line

Who do I need to contact to come and bury an internet line? When the line was installed, the tech said they would be out within a week to bury it. It has been over a month now and the line runs through three yards and across the street.

Questions

 • AT&T Internet Plans

101

2

0

Charge date for my autopay bill has been changed - what can I do to get back on the old schedule?

My payment charge date has been the 2nd of the month for as long as I have had autopay enabled. Suddenly, my charge date has changed to the 20th, so a payment was taken out May 2, and the following month (which normally would have been June 2) was taken out on May 20, a mere 18 days later (and not

Questions

 • Wireless Billing

2

0

0

Not an active HSIA user

Hello, I get this error whenever I try to access the copyright tutorial. I have only 1 AT&T account, which I have tried logging in with the email associated with it. I have also tried logging in with my primary member ID that begins with sbciptv_ and password that is associated with th

Questions

 • AT&T Internet Account

11

1

Bellsouth.net email not recognizing my login info (Care Code: 205.4)

My bellsouth.net email just stopped working for no good reason. I have tried to reset the password multiple times and even ATT tech support is unable to help at the moment. I was escalated up two tiers and they checked to make sure there are no website issues. They had me try to login from multiple

Questions

 • AT&T Mail Login & Security

16

1

0

Inconsistent AT&T Fiber Speeds

When I 1st got AT&T Fiber 300 everything worked fine. Then I noticed inconsistencies in speed so I raised it to 1000. Speeds were great then over the past 2 years, speeds barely get over 150 MB’s when doing a speedtest. Of course I would call customer care and I tell them what’s going on they sa

Questions

 • AT&T Fiber Equipment

36

8

0

Care Code 205.4 Hmmmmm/User ID

Hi there! I have the same problem as ScubaGurl from her post dated 5/3/22 so hoping someone can help me here!  Can't get into my bellsouth.net email either and receive the Care Code 205.4 saying " Hmmm that isn't the ID you use for this service.  Try signing in with another ID"  And

Questions

 • AT&T Mail Login & Security

34

9

0

Fallen Southwestern Bell pole in my yard

We have had a SWB telephone pole in our yard since we bought our home. It started leaning a few years back and we contacted ATT about removing it, but nothing ever happened. The pole fell over the weekend and damaged our fence. Fortunately it didn’t hit any of our kids or pets. Now I have a pole on

Questions

 • AT&T Phone Equipment

19

8

0

Right of Way Easement

Does anyone have a phone # for the Real Estate department or Right-of-Way easement group at AT&T?

Questions

 • Community lounge

28

9

0

No update on trade in phone I sent in on Feb 22

I sent my trade in phone and it shows it was picked up from the third party agency Pitney bowes on Feb 26. I took it to the usps on feb 22 and I have receipt. I chatted with a rep on Feb 24 and they informed me AT&T would get the trade in phone in 10 business days and it has been more than 10 da

Questions

 • Wireless Account

186

14

HBOmax billing

I have the same questions as others. Signed up for ATT Fiber last year that included HBOmax. I had a previous HBOmax account and I seem to remember that it would be swapped over after signing in as the subscriber. I noticed that I have continually been billed under the old account. Is there anyway f

Questions

 • HBO Max Account & Billing

15

4

0

Not found on accelerator

Can't log into my *@sbcglobal.net mail on the Yahoo site. Keep getting sent to the "Not Found on Accelerator" error page. Done all the suggested fixes: Re-set the pass word Cleared the cookies and cashe Tired other browsers Tired other devices Tired on different wireless account Tried on my

Questions

 • AT&T Mail Login & Security

5

0

0

Accepted Solution

Official Solution

Email Not Working - Troubleshooting Information from AT&T

Login and Email Solutions Resolve issues like: Password Issues Login/ Sign-in Issues Webmail solutions Compatible Browsers Email going to trash Client setup help POP Settings Spellcheck Mail Delivery Error Announcement: If you received an email to set up password recovery options

Questions

 • AT&T Mail Features

439K

142

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