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Hello, I suspect someone else was able to log in to my sbcglobal.net email. I've since changed my passwords and my email is working fine now. However, I've been trying to find the login activity so I can verify if someone else actually did access my email. But I cannot find in any option in the web
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AT&T Internet Security
I don't know where else to turn. I am not only an individual homeowner, but also the president of my HOA (22 properties). I am not exaggerating when I say that I have been asking for over 10 years when AT&T will install fiber in my neighborhood. As far as I can tell, all our surrounding neighbor
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AT&T Fiber Installation
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I have AT&T Fiber, a BGW-210 and an Orbi Mesh system. How can I avoid double NAT? I have the BGW-210 in passthrough mode. Allocation Mode = Passthrough, Passthrough Mode = DHCPS-Fixed, Passthrough Fixed MAC Address = <the MAC address of my Orbi router>. Wi-Fi is off on my B
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AT&T Fiber Equipment
When I try to upload my previous provider's statement to claim my reward I get the following error. "We're sorry, an unhandled exception occurred during the processing of your reward. Please recheck your information and try again." How can I claim my reward if I can't upload the documents?
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AT&T Fiber Account
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Official Solution
Figuring out how to make calls and text while in Tokyo Japan
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Network Coverage
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Why will AT&T not accept phone numbers with the area code 340?
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Network Coverage
I received 2 Rewards Cards a few weeks back for Internet and Wireless services. Lo and behold, they don't work anywhere! And yes, before your silly bot asks if I've activated them and checked my balance, the answer is "yes" to both. I have called the "help" line twice, and both times the "system" wa
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Account Features
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Official Solution
I Have a iphone 13 promax AT&T sim locked for nonpayment of bill, unfortunately i have a financial hardship and ultimately cannot make payment on my past due bill. According to several reps AT&T has a right to lock my personal device until they obtain payment. The phone is mine previously pu
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Wireless Account
I am trying to help my parents move their existing landline number to the wireless service of their cable tv provider (Spectrum) as that is the only option at the retirement facility where they are moving. Can I get the transfer pin to provide Spectrum Wireless on att.com like I was able to do for
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Landline Phone Troubleshooting
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We have digital copies of the Terms & Conditions we signed that showed we were on a Month-to-Month Plan. Now that we are moving some of our phones to another carrier, AT&T claims we "signed" a 2-Year Agreement and is charging us an Early Termination fee because "that's what's in the system"
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Wireless Billing
Signed up for 2023 thru AON , ask about HRA. Advised by agent Kari that the $2700 HRA was going to end DEC 2023. Advised her that i had not been notified , she said ATT had put statement out OCT 7th 2022 on their web site to AON. Ask about what retirees would do in 2024, said they were changing thei
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AT&T Mail Features
I have att unlimited elite. max should come with it. Max was working great until a few days ago.
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Max Login & Installation
PLEASE read the full terms and conditions before agreeing to sign up for the home protech plan. AT&T representatives are flat out lying to customers, AND the asurion home protech page is deceptive as well. I was told my desktop pc’s (built from the ground up) AND my TV’s were covered if they wer
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Wireless Billing
How do I have someone from ATT check who the owner of my phone number is in the METCALFS (?) text messaging system? Every since my number moved from Google Voice to ATT, I have been having the issue of not being able to text message android devices on other carriers. I have tried all the suggestion
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Apple
So I will start by saying I bought a phone through att and exchanged my iPhone X for that and in exchange for iPhone 12ProMax but waited for the credit to start rolling through my and didn’t come through I stopped paying switched to prepaid got a bill of $1139 went straight to collection this is abo
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Wireless Billing
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I got a snail mail letter from AT&T this week that said.............."we no longer provide remote updates to your Pace 5268AC model"............I called to ask some questions and the help desk said " we still support this model your letter is a scam. I do not think this letter is a scam.... d
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AT&T Internet Security
In my notifications I see "Exclusive Offer. Enjoy an extra $200 off when you upgrade." Is this per line and is it on top of the $830 trade-in credit?
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Wireless Account
I have 300 mbps fiber connection with ATT with BGW320-500 modem and only thing connected to it is a Google mesh router (3 pucks). Anything connected wired to the mesh router (I use a gigabit switch) gives the full 300 mbps and if I connect to the ATT wifi, I get the full bandwidth. However, i
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AT&T Fiber Equipment
Still having trouble getting gmail from friends and family. What's the latest on this problem that started December1 and still isn't fixed.
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AT&T Mail Features