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Email profile no longer has account details needed

When trying to login to email and/or reset password, get error message stating "we don't have account details needed to complete your request". Wonder if my entire email profile has been deleted? Created new account just to ask question

Questions

 • AT&T Mail Login & Security

13

1

0

U-Verse mobile app login issue

I can log in to my Uverse acct online, but when I try to login on the app, I get an error message telling me to login in with my U-verse Member ID and if I don't have one, to create one, but I can not find where to do that.

Questions

 • Watching U-verse TV

9

0

0

your tv receiver is temporarily unable to connect to the u-verse service

will not connect to u-verse service

Questions

 • U-verse TV Equipment

41

3

0

Decreased reception and service

Decreased service and reception in western Russellville AR in last couple weeks. Recent can’t hardly set inside house and talk.

Questions

 • Network Coverage

15

1

0

Unlock approved but unlock code not sent

I've requested to unlock my Samsung S10E AT&T locked, when I check it it says it's approved (I've received an email for confirmation and I confirmed) but unfortunately no unlock code there, I also haven't received any email with unlock code, when I tried once more unlock request it says I alread

Questions

 • Samsung

35

2

0

Reboot BGW210

Tried to reboot BGW210. Power & Broadband green. Held down WPS. Flashing Green then flashing red then black. Does this mean I am connected?

Questions

 • AT&T Internet Equipment

40

3

0

How can tourists come to the US and use their non-American models of cell phones after the wireless network changes?

I am planning to travel to the US in November. I have checked the list of devices and models that are still supported since the network changes and have noticed that most of them - except for iPhones - are specific American market models. Tourists however have models bought in their regional market

Questions

 • Android

39

5

0

Accepted Solution

Hearing impaired phone

Do you need internet service for a hearing impaired phone?

Questions

 • Landline Phone Features

28

3

Cancel service

Cancel service for (Edited as per community guidelines) Acct (Edited as per community guidelines) Nelda H

Questions

 • AT&T Mail Setup

15

1

0

Reward cards are a scam

My service started on May 16, I was promised a $300 which I would receive in a "few months" as per the agent setting my account. After 4 billing cycles I call the rewards center to check because I haven't received any email or letter about my rewards card. They tell me they can't do anything because

Questions

 • AT&T Internet Account

12

0

0

Not received promised reward card!

I purchased att internet at the begining of december 2021 because i had to promo codes at checkout. One for a 250$ reward card and another one for a 150$ card. After 2 months of acrive service i did not receive any of them so i called att support. They said i should get them soon and i did eventual

Questions

 • AT&T Internet Account

1.9K

8

0

I cannot access my SBCGLOBAL account. AT&T please allow temporary passwords over the phone!

AT&T, please help us log in to our emails! Much to my disappointment, I called Technical Support to help me access my sbcglobal.net email, and I was told they cannot help me with this issue. I was told that since September 1, AT&T no longer allows Support to give temporary passwords over

Questions

 • AT&T Mail Login & Security

33

2

0

Att.net Email Password Reset Help

I have had an "att.net" email for over a decade. About 3 weeks ago my email kicked me off and then started saying my password was incorrect. *This is a free email account, I do NOT have any att services connected to this email.* However, I have a backup email associated with my account and believe

Questions

 • AT&T Mail Login & Security

9

0

0

Trade in credit

I make a phone trade in, to received a 800 credit and i have 9 months without receiving the credit on my bill, y call costumer service and they say, in 3 bills you’ll see on your and pass the 3 months and the issue continues?

Questions

 • Wireless Billing

29

9

0

AT&T says they didn’t get my phone return.

I just got an email that I was being billed the remaining balance for a phone upgrade I returned. I still have a picture with the RMA # and USPS tracking number. Tracking info shows it was picked up by shipping agent from USPS. This was back around September 28th. How hard is this gonna be to clear

Questions

 • Android

40

3

0

Pace Gateway Fixed Wireless internet software diagnostics link-tree information question

My question is does this look right? Is the ip6net0 and the rest of the disabled or unconfigured supposed to be this way? Thanks!

Questions

 • AT&T Internet Equipment

55

6

0

Not getting OTP codes on Samsung Galaxy s22 ultra

Well this is another known issue that once again att is ignoring. I haven't been able to get any (including ATTs) OTP codes. I have a brand new Samsung Galaxy ultra. I've tried everything that is on the community pages as well as called countless times. kinda (Edited per community guidelines) not be

Questions

 • Data & Messaging Features, Internet Tethering

13

1

0

Lack of Support for Military Suspension and Unlocking Device.

Where do I start?   I am completely lost and I have exhausted all my options. I am deploying and I have been trying every day to pause my military service since I am leaving for a year. I have called customer support daily for the past week, and have submitted my orders on multiple occasions

Questions

 • Apple

69

8

0

Being charged for a service I do not have

I tried to have AT&T wifi for my apartment. I never got the equipment and never got to activate it. I called AT&T and they said they canceled it and I wouldn't be charged. I just got a bill saying I'm overdue for a service I don't have.

Questions

 • AT&T Fiber Account

14

0

0

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