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How do I get a return label to send my old phone back to AT&T after received my new one?

I upgraded my phone through the Next Up program, early upgrade, and it was said that I had 30 days to send my old phone after received the new one, but they never sent me a return label to turn-in my old phone, and it is getting closer to the 30 days period.

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15

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Official Solution

Como desbloquear teléfonos?

Como puedo desbloquear un teléfono

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13

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HELP

I have an old bellsouth.net account. I need to login but I have tried Yahoo/ Att and both of them I get the same error message about too many sign-in attempts (which I received on my 1st attempt), then it asks me to restore access let's make sure it's really you and asking for my last name, I type i

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12

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Can't acces att.net email account on my PC but OK on my tablet.

Hello, I can't access my att.net email account on my PC but I can access it on the yahoo app on my phone or tablet! Here is what I am getting on the screens: The first screen that stays up about 5 seconds says: "Redirection... [RPT oauth_form_post] [ERPT oauth_form_post]" and then th

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I was offered $830.00 trade in to buy an iPhone 15 Pro, and now AT&T is only giving me $350.00 when it's too late change anything.

AT&T lied about trade-in. I ordered an iPhone 15 Pro on 10/03/23 from the AT&T store at 7040 Seminol Pratt Whitney Rd. Loxahatchee FL, and was offered on both the web site and the store $830.00 trade in for an iPhone 11 128 Gig. I confirmed this with the salesman at the store twice, and they

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37

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All-Fi Hub

I got a letter about upgrading to Internet Air. Would I still be able to connect my iPhone to the hub like my current router? Thanks.

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271

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Move Sim card to new phone while overseas.

I have an iPhone 10 that is giving me problems. I would like to know if I could buy a new phone and move the Sim card. I am overseas and for a few months. I can get a new unlocked phone (Samsung). What do I need to do to activate the new phone?  Is it possible to move Sim from iPhone to Samsun

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21

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Account suspended for non payment, paid fees and service to be restored but never happened

I became an AT&T customer in 2019 starting with 2 iPhones it was a bogo deal. My partner and I went to an AT&T store and picked out our phones, paid the taxes and got them activated. I asked the worker who happened to be the manager how the billing worked and he stated it the cycle renewed o

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31

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Fiber Upgrade Wiring Issue Advice Needed

I had ATT out to upgrade my Fiber two 2gbs from 1gbs. Turned Into a huge mess on their end. I could not upgrade to 2gbs because the fiber box outside runs coaxial cable inside the house to my network cabinet on the 2nd floor upstairs. They offered to run a fiber inside and modem inside in our gara

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36

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ATT scam

Has anyone else had difficulty with their trade in? I have spent the last 2 hours talking to AT&T trying to get the trade in credit for my phone as promised by AT&T. I spoke to a number of people in various deparments, all of whom provided a different reason for denying eligibility for the

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16

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Closed

iCloud locked and find my iphone is on

Hi I was wondering since I have a iPhone 5s is with att and I got locked out of my iCloud account and I forgot my Apple ID and Apple password can you search for my information

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466

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i am facing issue about my TV

hello, i am experiencing persistent connectivity issues with my TV, disrupting streaming services and online content. Despite troubleshooting efforts, the problem persists, impacting the overall viewing experience. Seeking prompt assistance or guidance to resolve this issue.

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i connect my a11 to my pc with usb cable but it shows nothing only charging

i connect my a11 to my pc with usb cable but it shows nothing only charging my a11 dosent show usb settings why is that

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United HealthCare Starting 2024

I'm confused about the AT&T Health Insurance/Medicare changes for 2024. I know the Health Reimbursement Account will end too. Who do I call with questions? It feels like I'm in a maze when trying to talk to someone. I do see the phone number for United Healthcare.  I'm thinking I can sign

Questions

331

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New business construction

We are going to break ground on a new car wash in late August and the city wants us to remove the current power poles and go underground. There are ATT phone lines on these poles and will also need to go underground.  Please advise me on who I need to contact.  the address is:  [EDI

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Is this possible for them to even know or they just jerking my chain?

It's what this person saying even possible I've had people on the phone and tell me these things to I don't understand the business strategy behind it? Besides irritated customers...

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80

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Accepted Solution

I want my phone unlocked

I bought a phone from someone through an ebay store, but the phone is locked, I don't use any other service than AT&T Network, I tried to ask to unlock it, I was told that the phone is in debt and I don't know, I'm far from that country, I'm in Tanzania, I was asking you to help me so that I can

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17

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Official Solution

Unlock phone - unlock network

I purchased it but didn't put it on a paid plan therefore I never had had a payment plan It's been close to a year that I only used it with the WiFi. Reason I bought phone was to replace my old cracked phone from a different carrier 

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108

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No internet with full bars

Recently I have been experiencing an issue with no internet or service despite the connection saying 5G+ full bars. I thought it was just my phone being old but I just purchased a new galaxy a14 and it's the same issue. I've had my friends also test there connection and it seems no one can co

Questions

2.7K

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My sprinkler line has been damaged twice when attempting to bury my AT&T fiber lines

Twice in a row, the third-party folks that AT&T sends out to bury my fiber lines have significantly damaged by sprinkler lines. We have a $300 repair claim in at MySedgwick.com, but I can't get a response to check on my claim.  We will now have to submit a second claim for the second damag

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