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Kyocera Phone DuraXE Model E4710

Bought new phone for use with Consumer Cellular account. I wish to use the internally stored contacts list described in the phone user instructions. Original "Contacts" defaulted to AT&T address book, leaving no option. Consulted this forum and followed actions presented to solve exactly this pr

Questions

 • Other Phones & Devices

105

3

0

Sbcglobal locked

Received this message from you We can check our system to see if there are any password recovery options for your email account, Maryjaneshannon. We'll be sending you a Direct Message to get started. Look for the chat icon in the upper right corner of the page. where are you sending direct

Questions

 • AT&T Mail Login & Security

37

5

0

Internet access with ACP connection. Credit balance on Account. Need a Refund

Credit balance sitting on my internet account for 2 months. AT&T customer service says they cannot refund. will not be getting any further invoices. Therefore this $$ will sit on account for eternity?

Questions

 • AT&T Internet Account

13

1

0

Freezing Issues with Channels

I recently lost an old Pace IPH8010 DVR box (would no longer power on) and got it replaced with an ARRIS VIP2262. Since installing it, I've been having issues where the channels would freeze/pixelate. Some days far worse than others. I am wondering if this is a new STB issue or maybe something else.

Questions

 • Watching U-verse TV

33

3

0

Accepted Solution

Official Solution

Account Keeps Locking

When trying to sign into my email on a computer, each time I sign in it makes me change my password. I'll reset it and then it will log me in. Then next time I go to sign in, I'll put in the new password. It will say my account is locked and I need to reset again. I will reset and then it will log m

Questions

 • AT&T Mail Login & Security

540

3

0

Who do I report a broken sidewalk utility box cover to?

I have reported a damaged telecom concrete sidewalk cover to the City of San Rafael, CA on two occasions now and they have told me they handed it off to AT&T. It has now been over three months since moved in to our home. This is a safety issue for anyone walking on the sidewalk and we are close

Questions

 • Landline Phone Troubleshooting

22

1

0

No 5G with an S21

I bought an unlocked phone from BestBuy and I have ATT prepay. I have talked to the Indians over the phone and the in store people. Customer service says it's my phone BECAUSE my prepay account supports the 5G and I live in a neighborhood WITH 5G towers through out it. The in store people say they

Questions

 • Samsung

11

0

0

Device Locked

Help!! I am trying to transfer my number to Spectrum wireless. My iPhone shows a locked sim, and Spectrum confirms that my sim is locked. But ATT says my phone is NOT locked, and based on their policies it shouldn’t be. Now I am disconnected from both carriers and have no cell service.

Questions

 • Account & Usage

31

2

Family Member Access JUST to HBO Max

Sorry ... know this question has been asked a thousand times, but no amount of community search or googling has led to a clear and non-wiggly answer. I have several teenage family members. I want to give them access to HBO, but not to the main account where they could see billing or activity history

Questions

 • Account Features

33

3

0

activate new phone

I bought the Iphone 14 and I can‘t activate it because of the eSIM. It says that there is a problem with the eSIM transfer request from my apple device.

Questions

 • Apple

11

0

0

how to report outage

I need to report a land line phone outage

Questions

 • AT&T Phone Equipment

552

12

0

Closed

Spanish Language Advertising

English is our National language and immigrants will advance more quickly when they acquire competence. So AT&T (Edited per community guidelines)s that development by pandering to a leftist identity group that undermines assimilation.

Questions

 • Watching U-verse TV

16

1

0

MCK unlock code

I contacted AT&T and they gave me an unlock code for my phone. I tried using it and it ended up saying I now need a MCK code for it. Anyone know how I get a MCK code?

Questions

 • Samsung

19

1

0

Request to unlock my iPhone 13 pro max

Hi,I bought the iPhone 13 pro max here in Pakistan but it's factory locked. I tried to put in an unlock request but I cannot submit the request as it keeps on saying that my phone is blacklisted. But I did pay in full when I bought it here in Pakistan.Please unlock my phone @ATTMobilityCare   a

Questions

 • Apple

53

5

0

Use of two different wifi networks in the same home

Currently have Spectrum in a two story house. Temporarily living w/ our daughter on the second floor. Looking at ATT Fiber as an alternative since it was just brought down our road. Currently our 2nd flr wifi router is hard wired to their modem. If they go to ATT Fiber Internet, can the same set up

Questions

 • AT&T Fiber Equipment

31

2

0

Access subaccounts on one screen

I see others have had the same issue as me. I have a primary account and a sub-account. I used to be able to toggle between the two accounts (separate att.net email addresses) on one page. I now see a red exclamation point in a circle after my sub-account and when I try to view it, it tells me I nee

Questions

 • AT&T Mail Features

10

0

0

Iphone 14 pre order on a 2 week delay!

To start this off I pre ordered my Iphone 14 Pro max on 09/10/22. It has now been 2 weeks since that order was placed and I have absolutely no updates, not a single one. It gets even worse, my girlfriend placed an order for herself and her sister to get the Iphone 14 pro max on 09/20/22. Today on 09

Questions

 • Apple

67

2

0

Active armor shows 1 unsafe item on scan

I scanned my device and it has shown 1 unsafe app or file twice. However, it doesn't tell me what kind of threat this is or what app or file it seems as unsafe. There's nothibg to click. What's the point of this if it doesn't give you info to remove like it says it will do if something is detected?

Questions

 • Data & Messaging Features, Internet Tethering

27

1

0

Return through Pitney Bowes is lost

I returned three iPhone 12 mini on February 12 using the prepaid label sent from AT&T. In tracking it still shows in transit. Pitney Bowes said I have to contact AT&T as they no longer have the returns. AT&T customer service says I have to contact Pitney Bowes. Is there anybody that can

Questions

 • Wireless Account

2.4K

10

0

Phone plan for an iPad?

Can I have a regular phone plan added to my iPad that is SIM compatible? I want my iPad to be able to make and receive calls as well as send messages and don't want to the data only plan. If I buy an iPad directly from Apple with the SIM card feature can I add a standard phone plan to it?

Questions

 • Apple

20

2

0

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