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Worst service ever!

This is the second time needing a tow and have been left hanging. The first time I waited for hours only to be left stranded. I ended up ordering my own tow and paid for it out of pocket. I am currently stranded and have been waiting for four hours. My original tow never showed so it was cancelled a

Questions

 • Account Features

9

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0

Can't use email without CELL phone number

Why in the world can I not log into my att yahoo email unless I have a text message phone? I do not have a cell phone number to give even if I wanted to! I only have a landline that does not receive text messages for the verification code. I am completely unable to access my email otherwise and need

Questions

 • AT&T Internet Security

46

3

0

How would I uninstall AT&T Call Protect application?

Two or three weeks prior, I was getting robocalls like clockwork. I introduced the application and it worked until I understood that it was obstructing each and every number that wasn't in my contacts list. Counting emergency clinics and schools... I had a go at unselecting the obscure numbers choic

Questions

 • Device Features

6

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0

why do my TV and computer keep saying your not connected

The TV or computer will stop and I have a message that says you are not connected or lost connection Then it will come back on in a minute or a few.. Everyday. Some days it just goes off and on for an hour or 2.

Questions

 • AT&T Internet Equipment

6

0

0

Never received full credit for trade-in I was promised after being escalated and approved by Vincent at AT&T Help Forum

About a year or so ago I was very disgruntled about not receiving proper credit for a trade-in. I posted to forums about feeling scammed by AT&T as a brand new customer. Vincent, an At&t employee, helped me then and investigated the claim thoroughly. He found that I should have indeed receiv

Questions

 • Phone & Device Upgrades

24

1

0

Why are installers not vetted and trained

AT&T fiber optic repair a tremendous show of ineptitude and unprofessionalism. Neighbors tree fell on my fiber optic line from the pole and tech arrived at 5:30 pm of the 4-8 window. He behaved and spoke  giving zero effs. Told me “you need to cut these trees !” In demeaning tone - all t

Questions

 • AT&T Fiber Installation

21

1

0

New Mac can't get gigabit connection over ethernet

I have a new Mac studio with a 10gb port on it. However I can't get a gigabit connection plugging that port directly to my pace 5268ac.  All other devices get gigabit connections.  I have taken the computer to the apple store and everything worked perfect there. I have new ethernet cables

Questions

 • AT&T Fiber Equipment

21

6

0

Having trouble logging into sbcglobal.net email account!

I had trouble with this on my email account a few weeks ago, and someone contacted me to help me get it working again. Now my husband can't sign into his email account.  When he puts in his username and password, it says he's tried logging in too many times, but he only tried logging in once!!

Questions

 • AT&T Mail Login & Security

18

1

0

Using Ethernet from my AT&T Fiber box with a Comcast router

I was trying to connect my PC to the internet using ethernet from my comcast router, but the only ethernet port near the router is an AT&T fiber boxed that was installed previously, when we had AT&T. Does anyone have any solutions or suggestions as to what to do to get this working? Does AT&

Questions

 • AT&T Fiber Equipment

28

5

0

How to use bellsouth.net email address with POP and stay logged in indefinitely

Can I pay a monthly/yearly fee to upgrade my bellsouth.net email address so I can stay logged in indefinitely and not have to login every two weeks plus allow me to use POP!? I am fed up with having to login every two weeks to my bellsouth.net email address I have had for almost 30yrs. In the pas

Questions

 • AT&T Mail Login & Security

27

4

0

Landline phone not working

@ATTHelp When I try to call out my phone just beeps. It will not dial. When people try to call in, they don't get through, they just hear beeping.  I don't have another phone so I can't call customer service. When I try to troubleshoot or log into my account online, your system doesn't r

Questions

 • Landline Phone Troubleshooting

53

7

0

Using Outlook 2016

I have multiple email addresses that pickup mail via Outlook 2016. Recently my primary stopped working.  I tried restarting the app, rebooting the laptop, checking settings, changing the Secure Mail Key, using IMAP and also POP settings per instructions, Changing the SMK and trying again, dele

Questions

 • AT&T Mail Setup

19

4

0

Sync my fiet light bulbs

Can't connect to 2.4g to sync my Fiet light bulbs. After I want to go back to 5g.

Questions

 • AT&T Internet Equipment

9

1

0

Can’t view my information. Website says “were working on your current bill”

For several days when I try to check my bill details it changes what I can see for the 5/19-6/18 period. At first I could only see calls that were made. Now there is no information and it says “it looks like you didn’t have any during this period” and also “we’re working on your bill. Please check b

Questions

 • Online Account Access

7

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0

Email

I have had the same problem as so many others have had. I keep getting messages to resolve my wireline problem after using chat with a link back to the last chat response which instructs me to go either to the support page or to use chat, which requires login. I am not an (Edited per community guide

Questions

 • AT&T Mail Login & Security

17

1

0

How to turn off 5G on my iPhone 12 Pro

I lost 5G for a while and was concerned at first. It went to LTE and I actually had a better connection. It suddenly came back and everywhere I go I have one bar. My service is so much worse now- I can’t watch videos, webpages won’t load, photos don’t send over messages. I went to settings -> ce

Questions

 • Apple

17

1

0

Misrepresentation by salesperson in AT&T store

I live in France and had to travel to the US last month for a family emergency. I purchased a one-month prepaid phone at an AT&T store (store JQKP) and was told that after the one month I prepaid (I was only going to be in the US for a week) I would be able to unlock the phone and use it at home

Questions

 • Account Features

266

55

unable to reset password - after too many login attempts

I am attempting to reset my att.net email password due to error code: "too many login attempts"; however, after answering the security questions CORRECTLY, the message says "try again". I only had four elementary school teachers and I tried them all.  Please help.

Questions

 • AT&T Mail Login & Security

11

0

0

Accidentally change primary number

I accidentally changed my primary number an hour ago. How do I get that number back. I really need my number back it is really important

Questions

 • Wireless Account

14

1

0

Accepted Solution

Home landline not working

Hi phone just beeps. Fail to make or receive any calls. Can someone please check if my line is working?

Questions

 • Landline Phone Troubleshooting

36

4

0

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