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Old emails

I can search emails back to 8/1/2009, but I am looking for emails from the two months prior.., any ideas on finding them.

Questions

 • AT&T Mail Features

7

1

0

Accepted Solution

Official Solution

Dual Payments on Autopay

How is it I cannot have two payments for autopsy? My dad currently puts his part of my bill with his debit card (share plan). I want an unlimited plan - but seems AT&T doesn’t allow this?!?  Why?!  Can he make a payment before the due date and Autopay takes the balance?!  seri

Questions

 • Wireless Billing

273

9

0

Getting New Phone After a Month

I got a iphone 13 mini a month and a half ago. At the time I thought I wanted the smaller size after coming from the 11. It was definitely an adjustment for a bit and I thought I could tough it out and get used to it. However a month and a half later I am really starting to regret my decision especi

Questions

 • Apple

18

5

0

Att prepaid password reset

I’m trying to login to my att prepaid account to pay my bill but I keep getting the error “the system cannot reset your password at this time. call 611 for help.” I have the SIM card in a hotspot box so I can’t call.

Questions

 • Account & Usage

12

1

0

Recover photos

I have photos from a trip last year that I cannot access on my phone. All I can see is the greyed photo icon, but when I go into details there is size detail, so I figured the image is still there somewhere. Any suggestions on how I can recover possible corrupt photos? Thanks.

Questions

 • Samsung

12

1

0

Cannot Sign into Email

When attempting to sign into my email I get the following error. Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue. CARE CODE: 205.2 [LU003] I've waited a week before attempting to sign in again and this error pop

Questions

 • AT&T Mail Login & Security

19

1

0

Internet connection

My internet wasn't working. I have bgw210 with broadband...so disconnected ethernet and broadband and I can't get it back on line.

Questions

 • AT&T Internet Equipment

38

2

Request for Carrier Reveal iPad

Hi! I’m following the template I found here: https://forums.att.com/conversations/apple/request-for-carrier-visibility-carrier-reveal-on-ipad/61afe53e2f2f4a2ecda17252 - I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad Pro 3rd gene

Questions

 • Apple

9

0

0

Cut fiber line repair

I’m absolutely livid right now. A construction crew doing work in my neighborhood on the cable severed my ATT fiber line. They merely apologized and said I need to take it up with ATT. I’ve been on the phone with ATT customer service for literally 4 hours today trying to get someone to come to my ho

Questions

 • AT&T Fiber Installation

76

8

0

Accepted Solution

Unlimited Data Roaming Throttled in Canada

I have an Unlimited Elite plan and use it regularly from Canada. It has always worked flawlessly. Suddenly it appears that we are being throttled. In the morning, our data speeds are reasonable (30-50mbs) but mid morning the speed drops to <2mbs. We are connected to a Telus 4G LTE tower. I moved

Questions

 • Data & Messaging Features, Internet Tethering

44

15

0

Fiber burial depth

We recently had AT&T fiber Internet installed and are thrilled with the service. However, a technician came by today to bury our line. I wasn't home during the process, but I checked out the work when I got home and the fiber was visible in several places. I checked the depth of the trench, and

Questions

 • AT&T Fiber Installation

26

1

0

How to get my cable buried?

A new fiber line was run at my house after the original one was damaged by an aerator. Apparently the original AT&T tech used aerial cable instead of burial cable. Anyways, this was done 2 and a half months ago. The tech said it would be buried in 7-10 days. A week ago I called AT&T and t

Questions

 • AT&T Internet Installation

7

0

0

Why is extending expiration date is no longer free?

I have a prepaid plan that I am only using occasionally as an emergency number - barely spend more than $3 per month - and have always a balance with over $200 on my account. For years I could extend the expiration date by a year just by calling the support once a year. And it was a free service. Si

Questions

 • More AT&T PREPAID Discussions

15

2

0

Care Code: 201 [LU100] just pops up can't pay bill or access email

This has been happening all week sign in to AT&T and get this message: Care Code: 201 [LU100]. Did not recently change password, support on phone asks for passwords and I deliver. Reset is of no help. This support forum is discouragingly quiet. Can't use phone apps due to sight and mobility is

Questions

 • AT&T Mail Login & Security

24

2

0

Can't enable WIFI calling because address isn't valid?

I'm living in a house that is about a year old. AT&T apparently can't verify the address for wifi calling, though there was no trouble adding it as a billing address. To make matters worse, I'm apparently in a 5g area but my connectivity is terrible (1-2 bars). Hence the need for wifi calling.

Questions

 • Network Coverage

11

1

0

Closed

can't enable Wifi calling

Need valid address

Questions

 • Device Features

10

1

0

paper Billing

Currently I am on autopay. How do I change it to paper billing?

Questions

 • Wireless Account

11

1

0

Lies and Failure to issue credit for trade ins

Turned in two 10XR phones, told would get $800 credit for each.  To date, 4 months later I've been give $120 credit on one with no explanation on why the amount is different and $0 for the other.  Both phones in perfect condition, have contacted ATT 3 times previously and have gotten different answe

Questions

 • Wireless Billing

70

17

Cellular Coverage

I live on Greenbriar Circle, Tobyhanna, PA 18466 my issue is I try to stream the news on my phone while I go out for my walks my cellular coverage keeps dropping in and out I would like AT&T to improve the coverage in my area We also have no 5G coverage in the area we have about 5000 homes in m

Questions

 • Community lounge

7

0

0

Closed

Recording will NOT erase, please help

Yesterday afternoon I accidentally hit the record on the Attention channel.  It was at 5p, there was only 30 minutes left on the guide, so I just thought I'd leave it and speed through it since it was recording.  Later that evening I was surprised to see on my recording list the the Attention channe

Questions

 • U-verse TV Equipment

10.8K

8

0

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