With the old Secure Family app I was able to monitor my children’s phone location even without them having the companion app but it seems I can’t do it with the updated version, did they do away with this?

Without changing a thing, I suddenly stopped getting 2 factor authentication codes. I updated the software, checked my settings with Apple - their verifcation code came through and they referred me to ATT, then I turned airplane mode on and off, reset the network and finally reset the phone to facto

My own device is not showing up in the secure family app. How can I reset that so my phone is listed as a device I can add??

The new overhaul of the Secure Family app took away features rather than just enhancing what is already there. I have a young adult at home who will not install the companion app or the Secure Family app. No teenage or young adult wants to be tracked. The app used to allow the use of towers to give

Hi,   As of this morning, all fonts in UI for Yahoo Mail are not displaying properly.  It is not just emails (reading or writing), but the display of the folders, menu, etc is all in a very odd font that is very hard to read. Displays incorrectly in both Chrome and Edge. Tried clearing c

Until about 2 weeks ago (mid sept 2023) I was able to right click an image from an email and save it by whatever name I wanted. Now  it auto downloads, saves as IMG # and I have to go to downloads and actually right click there to rename it.   Right click no longer allows me to "save

I have been trying for almost a year to get my $50 reward for trading in my Series 5 Apple Watch. First they said it'll take 4 months for it to show up on my account, this was in February. I originally sent it my trade in in December 2022. Then in July tried again and they told me I had to go throug

How do I access my second wireless number on the same iPhone?

Since the upgrade the Apple phones at least show up however the app will not work on the Samsung phone. It does not even show the device. Everything was fine before the upgrade. I have called in to get help and no one was able to figure out the issue. Help.

I have changed my caller ID name in the ATT app and it STLL months later comes up as someone else. I use my phone for work and this is causing me a lot of problems. is there any way to fix this. I has customer walk me through it as well.

I don't see a left column to select a new list as noted in the help instructions.

Yesterday, I stopped receiving new emails on my Iphone. They are all present on web browser.  I verified POP settings, etc. and all look fine.  The weird thing is that I can SEND emails.  How can I correct this issue? 

I had horrible experience with at&t i only had a couple questions about what internet plans they had to offer instead of helping me and informing me they harassed me and were trying to force me into a plan and kept calling even when i asked them not to I honestly will never or ever even consider

My iMessages are going to my email instead of my texts. Just switched to ATT two days ago. It says I need a SIM to iMessage. I have an Apple 12

Is there a way to get a cell phone call transcript? My wife received a call today (9/28/23) and we think we will need a transcript of the call.

On July 8th of 2023, I went to the AT&T retail store, located in Kent, Ohio. I purchased a Samsung Galaxy 7 phone in February of 2017, and I wanted to get an upgrade. I had done some online research and learned that I was eligible for a discount or a free phone if I trade it in myGalaxy 7 model.

I'm having the stucco repaired on my house and the workers cut the fiber cable and covered the conduit behind the wall. Fiber was run directly from across the street to my house. Instead of waiting another month until the exterior walls are complete, can they access the conduit from the other side o

I recently got a new iPhone 12 because of the 5G service. Thank goodness I have wifi because the 5G service at my home is ridiculous. I just ran a speed test and I'm getting 6.20 down and 0.42 up. I was down near highway 67 and 20 today and tried a speed test on 5G. I couldn't believe the speed!! 6

Bought a used phone recently locked to ATT. I put in my non ATT sim card and it says its not supported and tells me to ask ATT to unlock it. I click the popup, it send me to the unlock page. I enter the imei number and it pops up saying its not an att device. I find this strange because the literal

my mic icon no longer appears when I wish to use speech to text