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back office field work

1 week and have heard nothing regarding the field work

Questions

 • AT&T Fiber Account

15

4

0

Starts with 5 bars and slowly decreases to 1

Power on,, bars are at 4 or 5 with in 1 minute reduces to 1 and get message not connected to internet, same thing happens if both Wi-Fi and cell are on and using att Wi-Fi manager. When I try to giro att tech support and refresh connection  oops having trouble try again later, 611 they can res

Questions

 • Apple

8

0

0

Why does it say my $45 plan card code has been used already?

Bought a $45 prepaid card and went to use it, when I did it said it has already been used. It hasn’t been used when I JUST scratched the code!

Questions

 • Plans & Features

5

0

0

What do I do if I’m outside ATT fiber facilities?

Currently a DSL customer living in rural America and I live ATT as a company but hate that a town so small it’s considered a decentralized community less than 4 miles down the road can actively get gigabit Internet and I’m fighting tooth and nail to get anything higher than 25 mpbs. I don’t want any

Questions

 • AT&T Fiber Ordering

14

1

0

Can't log in. Same issue I fixed a few weeks ago.

I'm can't log in. It's just like my prior ticket https://forums.att.com/conversations/att-mail-login-security/i-cant-log-in-to-me-email-i-get-care-code-2052-lu003/628edf56f4f2262eb42dc3af I was able to change my password with an ATT tech on the phone and access my webmail for a couple weeks. Now I'

Questions

 • AT&T Mail Login & Security

4

0

0

How do I get a record of long distance calls I have made in the past four months from my analog land line phone

I've a number of a dear friend. I need help

Questions

 • AT&T Phone Account

6

1

0

eliminate voice mail

I have an AT&T phone, model DLP73210. I would like to disable the voicemail so that only the answering machine is active.

Questions

 • AT&T Phone Installation

10

1

0

Nokia G20 on prepaid plan won't make outgoing calls

I had a ATT prepaid plan with calls and text only. I switched to a different prepaid plan with data, text, and calls.  Data and text are working fine but I can no longer dial out or receive calls. My phone says LTE. Before I switched the plan, I had no problems with calls. 

Questions

 • Account & Usage

58

10

0

My phone stopped making/receiving calls

I've had ATT for more than 15 years with no problems. Just recently, my One Plus Android phone started dropping calls and I'm not able to make calls. After calling the ATT help desk I learned that ATT no longer supports my phone type and the representative told me I needed to buy a new phone that

Questions

 • Account Features

12

1

0

Why don’t I have an aswer about unlock my device, it’s been more than two weeks?

I need to unlock my phone and the request is not answered. I made the request two weeks ago, It has never taken so long… :(

Questions

 • Apple

24

1

0

Closed

Why don’t I have an aswer about unlock my device, it’s been more than two weeks?

I need to unlock my phone and the request is not answered. I made the request two weeks ago, It has never taken so long… :(

Questions

 • Other Phones & Devices

19

2

0

AT&T HBO Max Scam

So after three days of being bounced around all over the place because of the HBO Max subscription expired issue, here's what an AT&T Mobility manager told me today. Apparently, even if you have multiple Elite Unlimited plans on your AT&T wireless account, you now only get one HBO Max accou

Questions

 • HBO Max Account & Billing

632

8

0

no signal

i am coming from pakistan have Zong SIM, but no signal of AT&T, i received in my mobile in mobile network how i connect that sim. Roaming of that sim is on. what i do. kindly check signal in my area. 443 yorkshire sq, bolingbrook. IL email me at - [email scrubbed]

Questions

 • Network Coverage

16

4

0

AT&T has names of fraudsters, still charging me

We are being charged for a line that no one in our family is or has ever, used. A very nice iPhone and it was purchased by two gentlemen whose last names were given to us specifically FROM AN AT&T REPRESENTATIVE!!! We didn’t notice we had been paying off installments on this line, that appare

Questions

 • Wireless Account

19

1

0

Changing a phone plan for a single line

Hello, I am on the Unlimited Choice (R) ii plan with my family (5 lines). But I want to know if I could change just my phone line to another unlimited plan with Hotspot without messing up everyone else's plan pricing. From what I can tell it seems like trying to switch my plan will migrate everyone

Questions

 • Wireless Billing

10

1

0

Not able to manage Call Protect for home phone.

I have been having problems with managing Call Protect. I have called support multiple time over the last couple of months but after hours on the phone with them. They have not been of much help. I have Call Protect enabled but when I press the manage Call Protect button it opens a new window and

Questions

 • AT&T Phone Features

104

14

0

ATT said they never received my phonr

In March 2022, my ATT store said I had to order through the app in order to upgrade (I had the next up program) I received my phone, went back to ATT to help me set up. I sent my old phone in the box, made sure I had receipt from the USPS, & then get a bill months later (end of June) stating the

Questions

 • Apple

6

0

0

iPhone 11 not receiving texts from one person - Samsung Fold

All of a sudden today, I can’t get texts from my husband (he’s on Verizon/Samsung and I’m iPhone/ATT). We’re both able to text others. He gets my texts, and we can both call each other. Neither of us is blocked on the others phone. How can we fix it?

Questions

 • Other Phones & Devices

5

1

0

Monthly line charge

I have a monthly phone bill of almost $400 a month and no one, including AT&T is able to explain to me why. I have the unlimited Elite with 3 lines which is advertised online at $185. We also have 3 monthly installments for phones 2@ $33 and 1 for $24. My Math says that should be only $275. My b

Questions

 • Wireless Billing

18

3

0

Why was my plan changed without my permission?

I used to have the Unlimited Elite plan with HBO Max. AT&T changed my plan to the new Unlimited Premium without HBO. The representative said the Elite plan is no longer available, but couldn't say why I was changed. Shouldn't I have been grandfathered in and still keep my HBO Max?

Questions

 • Account Features

40

4

0

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