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Can't verify Max Subscription

I was just logged into Max yesterday (Dec 2nd). Today (Dec 3rd) it says my subcmscription can't be verified. I have Max (and HBO MAX) included with my plan. Can someone assist with this? 

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Green ATT tower box in front yard rusted out

I have a green ATT box in my front yard rusted-out in my front yard falling over in wind storm. Panels fell off laying in grass. Started a case a month ago. Case # NS108H331. Exposed wires open to people kids animals. Spent an hour the first time to open this case. Wife was called one time and was

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10

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Max account verification

I have a legacy account that includes Max service. The Max app recently required me to login again. It will not accept my AT&T account information, each time I try it says the account cannot be verified.

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10

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Chat transcript won’t open

My att chat transcript saved in my files when I ticked the button to save during the chat but it will not open . It says it’s pdf. I have no problems with other pdf. I have an iPhone . How do I open the file?

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Iphone 15 Pro no service after update

I performed a software update on my iPhone 15 pro this Saturday to version 17.1.2. After the update, I have not had cell service.  Luckily, I can still connect and perform calls over wifi.  When wifi is turned off, my service is displayed as SOS only/no service.  I have visited 3 ATT

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18

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International Roaming

Do I have International Roaming if I have the Mobile Share Value with roll over data and 30 gigabits? I am traveling to Mexico and want to make sure I have the proper coverage.  Is International Roaming included in my plan or do I need to add it? Thank you.

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10

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Requesting AT&T Fiber

I've recently relocated to Pataskala, Ohio, and I'm interested in switching to AT&T. Unfortunately, AT&T Fiber isn't currently available in my area. Could you provide information on when it might be made available in Pataskala?

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14

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All text messages received except 2 factor auth and alerts

Around 3-4 weeks ago after upgrading to iPhone 14 pro from at&t, I stopped receiving 2 factor authentication codes and alerts from credit cards (when a charge has taken place) and banking alerts (such as withdrawals). All regular SMS text conversations still come through and are not impacted. Wh

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6

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New dead zone

Last few weeks been noticing when I'm in this area drop phone calls the Internet for apps don't work it's like a dead zone..bye the west side of the OTAY ranch mail..

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10

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Can no longer access HBO Max (MAX) that I was supposed to have free for life through my cellular plan

I have had HBO Max for free for years through my wireless plan and it seems like since it switched from HBO Max to just MAX that I cannot access it any longer. I have called and messaged and get a different story every time. Today I was told I can no longer get it because of my plan. I have had this

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7

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Regular text come through, short numbered text do not

I get regular text messages, but I don't get messages that originate from a sort number, such as 2 factor authentication messages.

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11

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Samsung S23 Ultra deal timeline

ATT has 1000 USD off on Samsung S23 Ultra with an eligible trade-in. They must have had something similar last year Dec as well. Anyone knows approx. time when this ended last year? Trying to guess based on last year's timelines.

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14

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Login

Where is the login for this forum so I can see my questions?

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3

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Bad Cell Signal in Buckeye, AZ

I’ve been living in Buckeye, AZ 85326 for about 3 years now and the entire time I have lived here, I haven’t been able to get any cell signal from my driveway or even a 2 mile radius of my home. It’s super frustrating because I can’t even call anyone or load up directions unless I do so while still

Questions

15

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ATT said “they didn’t get it” a returned phone

Has anyone else had the issue of sending a phone back to ATT and they “never got it”? They sent me a return label for my trade in and a phone I was exchanging, and ATT never received it. I got an email from them 4 months later saying I would be charged $1200 for the exchanges phone because they didn

Questions

1.1K

29

How do U-verse TV customers claim a blackout credit or is AT&T scamming us

I am confused about the AT&T Blackout Credit for U-verse TV. If I go to tvpromise.com, select "U-verse TV" as my TV service and my zip code, I get a pop-up which says:   "We’re pursuing every avenue to get your station back and continue to offer temporary bill credits to try to make up in

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26

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Family Setup Apple Watch & ATT = Monumental Frustration, Hours Spent on Support, And Still Watch Does Not Have Cell Service - HELP!

I recently bought two Apple watch SE (2nd generation) to function as a stand-alone watch for my kids (e.g., they don't have phones, so they will use the watch as a phone). Over the last 24 hours, I probably have spent 6 + hours with support with only partial success.  I have followed the gene

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27

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Poor signal!

Only getting one signal bar on my new iPhone 14 Pro Max. I've tried everything to fix it, to no avail.  Sometimes I lose the signal entirely and it reverts to SOS mode only.  My two-factor authentication codes take way to long to arrive, and sometimes I have to turn the phone off and back

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30

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AT&T Throttling E-mail to MMS

I run a pickleball group thread where we let individuals know when someone started a pick-up game via a Email-to-Text Service. I noticed that AT&T is throttling the emails to 20 in a rolling 24 hr period. Really stinks because all of our AT&T friends are missing games. Is there anyway to fix

Questions

100

4

Pixel 8 pro: can call and send text over WIFI but can't receive a text

Hello, on my Google pixel 8 pro, I can receive and make outgoing calls over WIFI. I can send a text over WIFI but can not receive a text. I tried the usual turn wifi off/on, restart the phone. Is there another setting I need to enable or disable? Thank you.

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13

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