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Active Armor - Block calls from other countries

AT&T needs to add a turn on/off feature to Active Armor to block all calls from other countries. I live in the USA and am starting to get calls from other countries.  There is no one I know in other countries who would be calling me.  This feature would save me the time from having to

Questions

12

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0

Samsung S22 Ultra not registered on a network after software update, How can this be fixed?

My wife's S22 Ultra is not working after an update. I spoke to customer service multiple times. They advised me to get the phone troubleshooting by Samsung-authorized technicians but even they could not find any issues with the device. I also went to an AT&T store where they converted into an E-

Questions

411

6

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Battery Backup - Wire harness for GS Battery (out of business)

Looks like GS battery is out of business and realized 1.) I don't have a battery backup that created issues this morning (easy, to get a battery) 2.) the harness that connects from the box to the 2 battery terminals - think Y type cable, is missing. Where can I find this cable online (GS is out of b

Questions

40

9

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Contact trade in center

How do I reach the trade in center

Questions

525

3

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password change problem

I cannot change my [email scrubbed] password. I can log in to my email account and use it OK. When I got to "account info" to try to change password I get a message to log in to a directv account.  I do not have a directv account.

Questions

25

3

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Not using the SIM but keep being charged

I was told at the beginning that if I were to be abroad, I just need to have certain amount of money in my bank account and I don't need to do anything else until I start to reuse the original SIM (the number will be kept, no charge as far as I don't use). However, I'm seeing that my bill is keep be

Questions

7

1

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Complaint about rewards

I didn't receive any emails about any of the rewards but would show in my account that its pending. When I called they asked me to call back after a certain period multiple times. Now when I call back, they're saying you're past 120 days limit and we cannot issue/renew a reward. I'm losing more than

Questions

32

4

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Post about wireless

Glitches in network

Questions

11

1

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Problem with Samsung S7 Unlock Procedure

Decided to unlock a AT&T Samsung S7 that I bought used a couple of years ago. Requested a unlock code on the AT&T site and received an email stating that I needed to have had AT&T Prepaid service for at least 6 months. I then spent 45 minutes on hold to talk to nice Anna @ Prepaid CS si

Questions

21

2

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Removal of Easement

I work at a law firm in Allentown, Pennsylvania and am working on a project that needs to have a driveway vacated and an AT&T easement moved/abandoned. Can you please help me with a contact person?

Questions

20

6

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Trade In Phones Lost by ATandT

I did a promo arrangement with them in September. Received all of the promos except for the trade in credits. The problem is that I shipped all three of my trades in one box. It was 3 total and they only logged the one. The other two are not logged and they claim that they do not know the whereabout

Questions

30

2

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email

I cannot access my att&tYahoo email=I have cleared the cache/browser. Changed the password. I have been locked out for almost a month. Can someone help

Questions

18

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Teacher discount

We switched from Verizon to ATT less than a months ago only because you guys offered a better teacher discount program. However, I am having the hardest time applying it to my account. When I try to applaud my badge, I get a response that is non readable. I went to the corporate store where a sales

Questions

25

4

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i need help.

i was on at&t about my voice messages disappearing and they could not help. then he asked for my  imei and i gave it to him now my phone doesn't work.

Questions

38

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Loss of pictures, etc

When factory resetting a phone do you lose your pictures that are saved on a sim card?

Questions

53

4

0

No Longer Able to Use 3rd-Party DNS Servers After 12-Hour Outage ???

TL;DR: after a recent 12-hour outage, my wired AND wireless devices can no longer use AdGuard DNS servers to resolve DNS. I had to go back to using AT&T's DNS to "get things working" again. I have Fiber 300, BGW320-500 gateway, version 4.25.4. I had a 12-hour outage the other day (red blinking

Questions

30

3

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Closed

Fix the stupid my account website

This is getting old quick. Any time I try and log in to the my account it wants to text me a security code to see if it's really myself. It will work for weeks sending that text to my number which is the primary. Then out of the blue it will want to send the text to my wife's number, which is the se

Questions

23

5

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How to reset my 4 digit pin

I can't change my 4-digit pin on the AT&T website, it always gives me an error and I can never change it, how should I proceed since the customer service people can't do it either? This is very frustrating and very difficult, it makes me think that I should change my phone provider.

Questions

10

3

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Our IMAP options have disapperared from our Apple devices

Today (2-28-24) our email stopped receiving new messages. When we checked the account settings on all of our devices we see an outgoing mail server SMTP of YAHOO! SMTP server, but there is no IMAP entry for inbound email How do we get this set back up so we can receive emails on our Apple devices?

Questions

13

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Unable to access certain websites

I recently tried accessing https://www.statefarm.com/ but am getting the following error message: "Error code: Technical Error 403" with a Support ID number. No device on my network is able to access it.  I'm able to access it no problem if I use my cellular connection.  This is the trace

Questions

1.9K

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