Will not set up. Calls my voicemail, but doesn't get my account info.

I set-up Secure Family for my daughters phone with the hope of blocking Instagram and cutting the internet at night. This immediately did NOT work. Ive read a lot of people stating they're having the same issues. AT&T chat support told me to uninstall and reinstall the apps from both phones, inc

My usual path is yahoo mail, sbcglobal email, it takes me to att page, I log into my att account then it opens my email now, at the att login, it then logs out and leaves me at the log out page

Hello- I have called several times to discuss a discount for nurses for my internet plan. I have been told each time..yes..yes you qualify...you just need to upload your proof. I have attempted NUMEROUS times. It looks like it goes thru but apparently it is NOT. I have received an email that says t

Our u verse remote is worn out and we need a new one the remote is the S30-S1B. If there is any way you can help it would be much appercaited thank you

I recently got a BGW320 gateway and was curious about the SFP port on the back of the unit. My current set up is that I have a fiber optic line coming from outside my home in, the fiber optic line is then going into an internal ONT w/ fiber jack box, then from the internal ONT box the signal is conv

Hello, I have an unresolved issue with porting a number from Straight Talk (AT&T reseller) to a new AT&T line. I have spent many hours between on the phone with customer service and in a AT&T corporate store without success. ST has confirmed that they released the number but the best I

My 5268AC appears to be going bad (at least the automated system thought so and is sending me a replacemet) with short VDSL lines drops every 2-30 minutes (about 20 over 12 hours). The shipping email says they are sending to me a BGW210.   So what do I do to get the 5 U-verse HPNA STBs up sin

Earlier today I was trying to arrange a time to pick up my kid and we discovered that any text message sent that contained the number 1 was not being delivered. I have an Samsung Galaxy Note20 and my kid has an iPhone 11.  We both checked and there are no software updates.  We both restar

When all of the accounts got merged back whenver, my email was set as the email that shared all of the profiles for my in laws. Now I have my own, and when I link it to my provider, it still is showing all of their profiles, and I have two ad-free subscriptions tied to my email address.  One f

Can’t sign in on my laptop

I received my BGW320 router yesterday. The power cord is plugged into the socket and the SFP cord is connected to the fiber outlet in the wall. The router box goes through the process of turning white, then green to indicate that it's setting up but it never turns to a solid green...just keeps flash

I bought my son an unlocked Samsung Galaxy J7 LTE phone back in 2019 and also bought an ATT prepaid BYOD SIM to use it with that phone. My son will be replacing that old unlocked Samsung Galaxy J7 phone with a new unlocked Galaxy A54 5G phone soon.  Question, can he just take the prepaid BYOD

Nov. 2022 i Purchased a phone from ATT with a trade your phone in sales promotion at the time i had an iPhone 14 128 I wanted the iPhone 14 Pro max purple 256 I traded the phone in and paid the difference no contract however the sales rep sold me the same phone just in purple. I explain to that day

I recently switched from ATT DSL to ATT internet air (fixed wireless). Problem is that my smart devices (google/nest assistants, smart TVs, etc) all interpret the wrong location resulting in content not being available such as local news, ads, and sports. I'm assuming it's getting a public IP from s

Why is it not giving me the option to do installments for a new phone

Why dont I receive TXT or a phone calls about my bill then you guys just shut off the service in the middle of Day!!! I REGRET LEAVING T-MOBILE NOW ESPECIALLY WHEN YOU CHARGE A  $40 (Edited per community guidelines) RESTORE FEE.

After new update I can no longer see my family’s location since they don’t have companion app on ATTsecure family like before? I don’t want to download companion app on their phones

I recently purchased a note 20 ultra 5g but I'm unable to activate the esim as I can't find sim card manager on my device

I had a past due amount 235 and change, and my phone is due to be shut off today. I just paid 236 on my debit card. My account is still saying that I owe the past due amount of 235. How long will this take to post? Will my phone be shut off in the mean time? I have had att for 23 years and it has ne