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I can't log into MyATT, automatically loads DirecTV account so I no longer have access to my bill or email account information

I was on the phone with ATT, DirecTV, and Uverse for over 3 hours last week trying to get help unlinking MyATT account from my DirecTV account. Someone was supposed to call me back 2 days ago after the "engineers" looked at why I can no longer access MyATT. My DirecTV account is billed through ATT a

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Accepted Solution

Does AT&T use aerial fiber optic cable in any situation?

Hi! Some provider is running an aerial fiber optic cable along my road, which is in a rural location.  There is currently a coil of the cable taped onto my phone pole, waiting for them continue installing it, and on the cable is printed that it is "Commscope optical cable", which is fiber opti

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21

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AT&T Air not opening certain sites

I've recently gotten AT&T Air, when I try to access certain websites, Reddit for example - not a bad website, I keep getting "this site can't be reached" error. It's happened on multiple websites and none of them are bad websites. If I tether to my phone they all pop up just fine. How do I tur

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Incoming Calls Going Directly to Voicemail

When my contacts call me, the phone does not let the call go through. The caller is sent directly to voicemail.  In addition, the incoming calls do not show in "Recents".  I have spent two hours on the phone with AT&T and three hours on the phone with Apple.  The Apple techs are

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AT&T Signal Strength - weak signal in my home

I have a cellular signal issue in my home with only 1 or 2 bars of signal strength on AT&T. I have always had the same issue in the area for years and with Verizon and AT&T. Zip code 74105. It appears the residential area here has a marginal signal according to any signal maps I have looked

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4.1K

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the past 3 days i cannot get my att.net emails using thunderbird.

when i try to access the emails, i get the message LOGIN TO ACCOUNT (my email) failed. i can access the emails using CHROME and FIREFOX. however, though i can SEE the emails in CHROME, i can't read them & when i delete them, they don't stay deleted. i can read AND delete in FIREFOX, but have muc

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Why am I getting “DoS attacks”?

I have a BGW210-700 gateway router. This is my second one and I am still having same issue. Someone is sending “DoS attacks” according to my logs on my router. When that happens, everything stops working even tho my wifi is still up and running. Internet will still be up but things will load slower

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374

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Other dos attack

Att equipment:BGW320-505 Streaming device: Nvidia Shield Pro Connection: ethernet Multiple daily drops of service. Log entries of Other dos attack coincide with service drop timestamps. I've already been issued a new modem/router and the drops persist. Please advise. 

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624

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Device compatibility

I have a cricket wireless account for my kids and want to know if the ODEA ANDROID 14 tablet from Amazon will compatible on your network.

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Accepted Solution

Cancel Plan due to Death of a Loved One

I have tried to contact customer support to cancel my uncle's plan since he is deceased.  I could never get through to a person since your automated system required a pin number which I do not have.  Please tell me what I need to do to cancel his account? Ingrid [email scrubbed]

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22

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Unable to Connect to Verizon Wireless web site

The error I get is page unavailable. When I ping www.verizonwireless.com the packets are sent but no packets returned. The first time a tech was sent put he replaced the wireless modem but still have the same problem. Verizon tech support, myself & AT&T were on a conference call  & the AT&t tech sch

Questions

1.9K

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ATT Internet Air Latency Issue

Wanted to provide an update on latency and internet air. I previously had ATT Fixed Wireless and it worked satisfactorily. Download speed may have only been 50-60mbps, but latency was 30-40ms. Due to phasing out of ATT Fixed Wireless, I had to switch to ATT Internet Air. I have not moved and the to

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thunderbird email not working with att

Setting Up Thunderbird for AT&T Email I've used Thunderbird as my email client for years; however, about a month ago it stopped working and now I receive the following message, "Sending of password for user [email scrubbed] did not succeed. Mail server inbound.att.net responded: [SYS/TEMP]

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Official Solution

Setting Up Thunderbird for AT&T Email

I've used Thunderbird as my email client for years; however, about a month ago it stopped working and now I receive the following message, "Sending of password for user [email scrubbed] did not succeed. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later". What do

Questions

1.6K

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Can't upload profile picture

When I go to change my profile picture, it says image successfully uploaded, but doesn't show up. And when I click save, it just goes back to the orange anonymous picture. Can someone tell me why this is happening, thank you.

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Phone keeps losing service in the bathroom at work

So get this when I use the bathroom at work. I scroll through the internet for a little bit for reasons 🍆👊. But when I open my phone I lose service.What could it be

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11

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Accepted Solution

Device Won't Unlock

My Pixel 7 Pro was approved to be unlocked. I got the email that says: Current status - Approved We've approved your request to unlock your device. Here are the instructions to complete your unlock: 1. Insert non-AT&T SIM card. The notification "SIM card isn't supported" is expe

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Closed

AT&T's Response to the Wildires in New Mexico

AT&T is working around the clock to help our wireless customers affected by wildfires, in New Mexico, stay connected through this difficult time.Learn more about how we are supporting our customers at: New Mexico Wildfires. AT&T encourages customers to consider the following recommendat

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VPN Setup with AT&T

I have an HPE Proliant G11 server with Windows Server 2022 installed on it. I ordered a block of 60 usable IPv4 from AT&T. I want to host my own VPN in this service with Wireguard  protocol (since this is the faster VPN protocol I have heard) . I will also want to assign a specific IPv4 fro

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43

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Unlock iphone problem

Hello, I am trying to remove the operator lock from my cell phone, I already sent my request with number NUL216716114671, The problem is that I do not receive the email to confirm my unlocking request.

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