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Can't load certain apps

I can only load some apps while wifi is on. This is a new problem. Can anyone help

Questions

 • Android

22

2

0

Accepted Solution

Official Solution

The dreaded 205 error code - Information from the AT&T Community

Learn what is going on and what need to do to secure & update your email account Update AT&T is no longer able to provide verbal password resets due to security reasons. For both free and current internet subscribers, you can reset it online. For free accounts, security questions and recov

Questions

 • AT&T Mail Login & Security

7.9K

131

Accepted Solution

Official Solution

Wifi has been out for 6 days

Wifi been off here in pine bluff, Arkansas for about six days now I want too know are we going too get wifi data back from this outage or what etc.

Questions

 • AT&T Internet Account

97

1

0

Accepted Solution

Official Solution

bill payment problem

Hello , first of all , I apologize my bad English.. I'm an international language student . I owned a number from your company, and when I received a message for the payment invoice, I was in my country (and still is) .. and I had a problem logging into my account to pay it .. as I do not r

Questions

 • Wireless Account

53

1

0

Need Help Decifering NVG589 Log

I have ATT fiber coming into the house into the NVG589. The NVG589 WiFi will not reach throughout my house, so the WiFi is disabled on the NVG589.  I have an Orbi RBR850 router connected to the NVG589 which provides WiFi throughout the house and Ethernet connection for 3 PCs. Over the last

Questions

 • AT&T Fiber Equipment

33

3

0

I constantly have to reset my password

Almost every time I try to sign in, I get a message that I've tried too many times and have to reset my password. When I finally change it and choose to stay signed in I can, but after 2 weeks, I have to change my password again. This happens on both att.net and att.com. And, to add insult to injury

Questions

 • AT&T Mail Login & Security

3K

30

How to return ATT ONT if I have no account number

I never had an ATT account, but I have an ATT ONT that I got through another ISP (Sonic). Since I can't provide an ATT account number, can I still drop off the ONT via FedEx/UPS? It's a perfectly good ONT, and I hate to see it turned into eWaste.

Questions

 • AT&T Fiber Equipment

49

6

0

ATT Hijacks all DNS and no way to disable it

ATT equipment blocks all DNS queries on port 53 so there is no way to use your own DNS server config on a local machine or local router. All requests on port 53 get hijacked and routed to ATT DNS servers. Disabling the setting on the ATT website for the hidden “DNS error assistance” did

Questions

 • AT&T Fiber Equipment

1.7K

8

Accepted Solution

Lost Email Password / Wrong Security Answers

Got a message on iPad that said needed to Enter Yahoo! password in Settings - go to do that and password not accepted -try to reset password (forwarded to AT&T website) -asks security questions - answers wrong/forgotten -tried multiple times to speak with someone last evening (even called Ya

Questions

 • AT&T Mail Login & Security

58

3

0

Talk minute limits on the prepaid Unlimited plan with 8GB data

I am leaving my current service provider due to the talk minute limit on their "unlimited" plan. What is the talk minute limit on the Prepaid AT&T unlimited with 8GB of data? My current "unlimited" plan has fine pint that caps it at 20,000 minutes. Does AT&T have such limits on their PREPAID

Questions

 • Account & Usage

31

3

0

New order

I ordered the iPhone 14 from you guys and it said I needed to verify my identity by taking a picture of the front and back of my drivers license, after I completed that it still says my order is on hold, and when I try to do it again it says I already confirmed my identity. Please help if you’re abl

Questions

 • Apple

25

1

0

bellsouth.net for Yahoo mail

Every one I know with bellsouth.net have to use Yahoo is totaly screwed ! Yahoo /currently .com make me sign in every time I refresh it and forces me to go thru the whole change password and sign is process and you have to do it several times . If I submit to and purchase MS 365 outlook, will I sti

Questions

 • AT&T Mail Login & Security

36

2

0

Gift card when signing up

My rep said I will get $200 prepaid visa card after I activate the AT&T fiber for 30 days. I got the email to claim the gift card but it's only $50.

Questions

 • AT&T Fiber Account

204

4

0

Missing Rewards Card

I signed up for AT&T Fiber Internet on 12/20/2021 and I qualified for 4 rewards, a $250 reward, $50 for online signup, $50 for HOLIDAY50 and another $150 for ACTNOW promotion. However, I received only the $250 reward and $50 for online signup but never received $50 for HOLIDAY50 and $150 for ACT

Questions

 • AT&T Fiber Account

144

6

Accepted Solution

Official Solution

International Day Plan Feature not functioning in UK

I am from USA currently on vacation in the UK. I have iPhone 14 pro. I was planning to use international day pass while I'm here. However, I am not having any success. When I try to use it I get a message that says I can't use it on my device. AT&T international help dies not work, nor does the

Questions

 • Device Features

47

6

0

Rebate never sent

I upgraded to internet fiber in Feb 2022. When I made the order for the upgrade, there was a $200 promotional rebate. I never got the rebate. When I call customer support they said it was not in my "record" and they could do nothing about it. Hiw can I get thus resolved?

Questions

 • AT&T Fiber Account

320

18

0

Cannot access email through app on old iphone

My email via Att and Yahoo recently froze on all my iphone (basic iphone 6) and ipad. After 90 minutes with Att Support it was restored on ipad through Manage Secure Mail Key on Att profile.  However even after trying several times, this option did not work on my iphone.  I can access my

Questions

 • AT&T Mail Login & Security

391

16

0

Airtie 4921 keeps going red

We’ve had multiple techs come out, even dug and ran new lines throughout back yard to our box. We have 2 air 4921 and they worked perfect for a while, about 6 months, like before, and now once again, they keep going red and we have to reset the whole system multiple times a day. 

Questions

 • AT&T Internet Equipment

21

1

0

email password reset

other than zipcode how do i prove who i am to get my password reset on my email?

Questions

 • AT&T Mail Login & Security

6

0

0

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