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Text message notifications no sound

I am getting my text messages but all of the sudden there is no sound on my Galaxy S6 active. I have checked settings and volume is on as is vibration but nothing. My ringtone works as does other notifications

Questions

3K

6

Rotted telephone pole

There is a rotted telephone pole an the corner of an alley and my property. There are two rather large holes in the base and you can see that half the pole is gone. I contacted AEP and they said it is an AT&T pole. Worried it will snap if it gets windy.

Questions

24

7

0

Accepted Solution

contact for construction department or planner San Diego CA

Hello- I am a builder here in San Diego CA and need to get in touch with a construction manager or planner to discuss how we will serve a new building that is under construction. All existing ATT service in this neighborhood is underground. Thanks Ben

Questions

22

1

0

Accepted Solution

Official Solution

Emails sent to wrong address landing in Inbox

Emails addressed to [email scrubbed] are coming into my email. My email address is [email scrubbed]

Questions

32

5

0

Time sensitive emergency emails sent to @mms.att.net not delivered for hours

Good day, I work for a California school district. We use Cisco Emergency responder to send emails to @mms.att.net so our admin team can get urgent, on time notifications of emergencies as they are unfolding. The emails come from the address [email scrubbed]. We use gmail to send them. Our email dom

Questions

223

10

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Cannot Reset SBCGlobal.net Email PW and I have an ATT Account that I have had for years

I have been trying to reset the password to an email account associated to my home internet account and the system will not let me and the toll free support was no help. This is an email sub-account so the system does not recognize the email as the UID with last name and simply states "hmmm, that di

Questions

17

1

0

Your letter to me on data breach

You give me an activation code in the letter but it didn't work on the Experian form

Questions

513

3

0

AT&T Custom Work Order

I recently received a quote from AT&T for a custom work order that is needed for construction that both my neighbor and I doing with the same contractor. The AT&T work involves re-routing the drops to our homes as well as part of the line underground. I was absolutely outraged at the price AT&T has

Questions

3.3K

2

0

AT&T Fiber: What will happen to free Max subscription?

I asked this question earlier when Max was HBO Max but would appreciate some specifics if possible now. Will AT&T Fiber customers still get Max for free after 6 months? If so, will it be the Ultimate plan with 4K streaming? Thanks in advance

Questions

152

5

0

Email-to-SMS not working

For the past 3-4 months I, along with other IT folks at my place of work, are not receiving our email-to-sms alerts sent from our mail server. I have scoured the internet looking for answers, emailed abuse_rbl@abuse-att.net as well as mobilityabuse@att.com, and performed my own testing.  I hav

Questions

216

4

0

Cannot get Mail - password has disappeared and cannot add new one to subaccount

Yesterday at about 1 pm I lost access to my email. When I went to refresh my inbox I got this error message: Cannot Get Mail No password provided for “Yahoo” I went to Settings on my iPhone and realized that the password has disappeared. I would try re-adding my password on my iPhone, but I can’t

Questions

20

2

0

Unable to recertify Att access

My Att access membership seems to have randomly ended and my bill has gone up 30$ which I can no longer afford. I tried to recertify on 5 different browsers, deleted cookies , made smaller file sizes etc all to no avail. How can I fix this?

Questions

28

2

SCAMMED BY IN HOME SALES

I recently moved, ATT fiber was offered as my internet provider. The day that I had a technician here to install it, an in home "expert" showed up offering me a promotion if I bundled my wireless and internet with ATT. At the time, my wireless provider was T-mobile. I was offered FREE IPHONE 14s, an

Questions

33

9

0

2022 trade in promotion canceled

My trade-in promotion I've had on my account since 2022 has been canceled. I was told it's because I can not cancel any lines on my account even if the line is not on a promotional or has an installation. Where does it state that. I understand keeping the lines with the promotion active. However thi

Questions

33

11

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Bad service

Went to target to shop, I was approached by a sales agent named Tracy he offered a super deal, to exchange all my phones and close my T-Mobile account after paying off all of my phones and reducingmy bill in halp. In the transfer there was a mess he never ordered one of my phones and gave me the run

Questions

32

3

0

Credit never recieved

I signed up for AT&T wireless internet air back in February. At the time of signup, I was told that because I was also an AT&T wireless customer I would receive a $20 discount on my bill. I was told my first bill would not reflect this discount, but would be credited to a bill in the future.

Questions

26

1

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Fiber Install - Who calls 811?

I'm having fiber installed. They already laid it in my neighborhood underground. Am I responsible for getting my backyard gas lines marked prior to my install? Or will AT&T handle that? I have a whole home generator so I have a gas line in my backyard that connects that. Basically, who calls 811

Questions

24

2

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Locked from my Wireless Account - Cant pass fraud questions

ATT, your security verification questions are flawed. I have been through the verification process a dozen times and the security questions you are asking me are simple, but I consistently fail, which is insane as I have a valid drivers license, I am employed, I have good credit. Its your system tha

Questions

23

8

0

at&t cordless phone

at&t cordless phone caller cannot hear me talk I can hear them.

Questions

21

3

0

Unable to schedule recordings via the app

I am unable to schedule recordings on certain channels via the app. The guide says there is no information available at the time for that channel. Any ideas?

Questions

20

4

0

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