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Upgraded to Fiber — LG Channels still buffering

We recently upgraded to Fiber. Our LG Channels still dropped and buffered endlessly.  ATT called me to upgrade to a better fiber plan, supposed to be 25 times faster.  Still buffering.  What gives?  It’s not like a have a ton of devices, and I don’t do gaming.

Questions

48

14

0

Accepted Solution

Official Solution

Problem receiving email

Starting yesterday afternoon, addresses that had successfully sent me emails to my sbcglobal account got a bounce back. I tried to send myself a message from my gmail account and got this. Apparently, spam is getting through.    ----- The following addresses had permanent fatal errors -----<[ema

Questions

3.7K

31

Outlook Sender's Emailsl Blocked. Works with Gmail As Backup. ERROR MSG. FROM MICROSOFT OUTLOOK RE PROBLEM

Emails from an important sender are blocked by ATT email system rejecting emails from this sender who uses Outlook email system. Problem started ~ 5/9 when only emails without attah's were delivered to me.  On 5/13, no emails from this sender got through.  Following is a clip of the erro

Questions

53

2

0

Constant disconnects

My AT&T internet is the worst. It is constantly disconnecting and losing service.  The technician has been here several times, replaced the router, checked all the lines and says I’m good to go.  Soon as he walks out, bam it loses signal 5 minutes into a movie.  I am fed up with

Questions

52

11

0

Accepted Solution

My phone died

My phone died it doesn't take a charge

Questions

25

2

0

Need Secure Mail Key

Can someone please help me? I have an old bellsouth.net email that AT&T temporarily locked.  I was able to change my password but I use Outlook 2013 and it does not use OAuth technology so I need to log in with a secure mail key.   Your link to obtain one takes me to an old ina

Questions

11

0

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Cable box

I just canceled my u-verse. Where and how do I ship my cable box back to ATT?

Questions

36

7

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AT&T lost my trade in

I traded in two iPhones in July 2023. An 11 Pro and a 12 Pro. We dropped them off at the post office. I re received an email from them on July 25, stating that they had not received my trade-in as of yet, the iPhone 12 Pro. I called them right then and spoke with them and they told me that they had

Questions

720

23

iPhone network selection setting

Hello, I have an iPhone 15 Pro Max when I go to the Mexican American border to try to Select in Mexican network and utilize my international roaming, I do not get The option to change network settings as I’ve seen in previous posts. Is this a setting that AT&T now hides? I powered off on my phon

Questions

32

4

0

Accepted Solution

Official Solution

How do I get service restored?

Paid my bill, in full. Balance on Web site zero. Service not restored. Three days later axcound shows credit for the amount paid. Looks tome like they canceled my service. No e-mail notice. (Edited per community guidelines)

Questions

20

1

0

Accepted Solution

Geforce Now Reward

I was supposed to receive a free 6 months of Geforce now after signing up for ATT Fiber, but I didn't receive anything. After contacting the rewards center, they said they didn't see any such reward on my account even though there should be one. They then also said they couldn't manually send one ei

Questions

24

1

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Bellsouth.net email not working

I’ve call 10 different times to customer service. No one can help. It keep sending me to a verification page where it saids its sending me a code to my email. The email I can’t access. I need help getting into this email. I’ve had it for over 20 years. it will let me login to AT&T home page wher

Questions

16

0

0

Smart Home Manager - Profiles & Devices - ERROR

Smart Home manager app not working. The profiles and devices tab AND the wifi tab give the error message: "Looks like we're having trouble" I have uninstalled the app and reinstalled and the problem persists.

Questions

7

0

0

Need help from AT&T to investigate a bad route

I have AT&T 1 gig fiber and my brother has Comcast 1 gig service and lives about 2 hours away from me. Whenever I transfer files to him, the average speed is 2MB/s! With 1 gig upload, I'd expect to get -AROUND- 90MB/s. I only have this slow upload problem to him, nobody else. I have tried conne

Questions

78

27

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Plan Cost

I would like to know why my plan cost has went up from $50 when i opened the account to $55 and now $60 a line. When i signed up with AT&T all my paperwork states my plans are $50 a line. My bill is now over $500 and is becoming unaffordable.

Questions

48

8

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Need Secure Mail Key

My account user ID was temporarily locked today so I changed my password as per the instructions I received. Now I can access on my webmail on my phone but I can't open it on my computer with my Outlook.  I saw on the forum that I needed a secure mail key in order to use my outlook.  I tr

Questions

18

6

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AT&T's POA Team

I am power of attorney for my elderly aunt who is technically challenged. I am very frustrated. AT&T has a POA team that handles POAs. I sent them my POA and Drivers License. I received an auto-reply that says this: Thank you!   Your email to the Power of Attorney Team has been received.&n

Questions

31

1

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Not receiving emails in sbcglobal.net account

Hello, A couple of organizations I've applied to have sent me emails but for some reason I have not received them. I am receiving other emails but not from them systems or their online application database. I have checked my junk/spam folder and clear my cache but no changes. I had one of them sen

Questions

995

4

0

Telephone equipment repair

Have a AT&T phone line riser box in my backyard that is taped together because it fails apart. Need to get it replaced. Looking for the local repair office to report this to in Newport Beach, CA>

Questions

26

2

0

Accepted Solution

Closed

AT&T is just Awful

It's truly awful a company would do this, and worse that they're allowed to do this. We were suckered into this BASED on the Below MAP Showing 5G coverage all around our town and in close to our apartments. I go to call, no ringing, I get a call, answer it. I can't hear them, they can hear me. All (

Questions

294

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