I'm trying to purchase the iphone 12 from the apple website but when I select Att and provide my phone number and the last 4 digits of the account holders ssn it says The SSN that you provided doesn’t match I just want to buy an unlocked and fully paid phone from apple.

Hi, I’m Shelly. The At&T agent configured my account under the email: [email scrubbed] and this is not my email! I already sent a forms to change my email, reached out the support more than 10 times and no one solve my problem. Over 3 months with the same problem.. is it that hard to change my email

Can a device installment once cancelled be reinstated?

I need a contact to speak with someone about a project I'm doing for a large gas company in Nashville, TN which requires us to get a Letter of No Objection for encroaching upon an AT&T Fiber that runs along I-65. Please advise or direct me on which department or person I need to speak with abou

This should make a lot of people happy. DIRECTV/AT&T and Nexstar Agree to Bring ABC, CBS, FOX, and NBC Locals Back In Temporary Agreement People should start to see their locals return as soon as early this afternoon.

I cancelled att as my tv provider and made utube tv my provider. I still have att internet. No problem at first when I made utube tv my provider,but recently I can’t watch something’s on ESPN app and att shows up as my provider on that app. I reached out to ESPN support and the representative tried

I am ready to scream (truth is I have several times and sometimes at AT&T technical staff), my DVR will randomly delete recordings. I won’t bore you with details of previous encounters with tech support, but they have replaced both the gateway and DVR numerous times. Sometimes it works for a lon

My bill says INTERNET but I purchased ATT FIBER. Dont understand.  Started at $50 now I'm up to Total due$74.99AutoPay is scheduled for:  I didn't see the credit for autopay.  Is the Internet really my Fiber plan?  I never switched I've only ever needed the wifi fiber.  Do

I purchased a new phone back in June. I did the trade in program.  When I picked up my new phone at the ATT store, they told me to watch the mail for the package to send back my old phone.  After a couple of weeks of not receiving it I chatted with customer service.   They said

I m trying to change the rate plan of one of my lines but the system only make the change for the two lines. Is that an ATT restriction for forcing all the lines of a contract to be on the same rate plan?

I transferred my wireless service from T-Mobile to AT&T on Sep 15 and my phone was paid off. I was told in the store that I would be able to upgrade and take advantage of the trade-in promo of up to $1000 to upgrade to the new iPhone 15 Pro. However, this turned out to be false and then I was la

hi so i cancelled my att internet but forgot and accidentally paid the bill when its already cancelled is there a way for me to get a refund or

I recently traded in my phone (S10+) for the promo $1000 off and got the S23 Ultra. Since I activated the phone, the cellular data is not working and keeps disconnecting every 2 minutes. The 5G+ speed is really slow does't go beyond 100Mbs. My co-worker has T-Mobile 5G speed is exceeding 600Mbs. I c

Hi, why would i be using canada roaming while in the panhadle of oklahoma? Also i am on the unlimited plan and keep getting warnings that i have used a crazy amount of data. After pulling my records I show only using 4 gigs of data for the entire month but att says I have used 36. How can this be?

Hello, I transferred my number to AT&T and have been struggling to pay the $300 to activate my service. I have activated the sim through phone call yesterday. Called the payment department where they said the card was declined. Cleared with the bank, still got the error message. Then

Description: Your request on the specified host was not found. Check the location and try again. I have not been able to get into my att.net account in years. Logging in causes the above message to come up. Apon refreshing it takes me to a broken "logout successful" tab.I can confidently say it is

Hello! I just moved to Spain and had to buy a new Spanish SIM card for my phone through a local carrier. This means I am no longer using my ATT number and cannot pay for it. Because I already have put in the new SIM card, I am unable to log in to my account by getting a text from 2-step verificatio

Hello, I have [email scrubbed] but I have been unable to access it for a while now.  It will not allow me to reset the password or get in via any recover means.  It doesn't seem to be accociated with my AT&T account anymore.  I need help badly.

Hi, I have been trying for couple of days thinking maybe it's a glitch on the website but it consistently gives me error when I enter correct IMEI number by navigating to the settings on my phone. Any help would be appreciated. Thanks

Hello, my husband and I both have iPhones, his app is working just fine after the app update, but mine tells me to wait a moment and then always times out and says it’s unable to sync. I’ve deleted and reinstalled the app several times, restarted my phone, and updated my ios. It still is not workin