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I've ran into an issue lately with several employees my teams support utilizing the SSL VPN client connecting to a Sonicwall SMA device. Anyone with ATT U-Verse home internet, including me is experiencing horrendous VPN throughput when accessing resources behind the VPN tunnel, while normal outbound
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AT&T Fiber Equipment
I had very bad experience with AT&T. MY Internet service installation is supposed to be done on May 25 and support team promised that it will be done by 8pm. All my new home services are dependent on internet because of this I lost valuable time and important things are still pending. Whe
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AT&T Fiber Installation
A friend in the Caribbean (British Indian Ocean Territory) tries to call me here in the US but the calls always go directly to VM and never ring on my phone. Also my text messages to him do not go through. His number is NOT blocked in my Contacts listing, is NOT blocked on my phone listing, and d
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Network Coverage
Accepted Solution
I’m trying to instill a TP Link deco mesh system. I have the BGW320-500 modem/ONT and fiber internet. Do I just hook the mesh up to one of the regular Ethernet ports on the back of the BGW or is it the 5Gb port? And then will that be good or do I have to also follow the pass through instructions I’v
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AT&T Fiber Equipment
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I want to upgrade my iPhone 12 to the newest iPhone 14 Pro Max and I’m under my mothers line. Is there anyway she can upgrade it and I can start paying the bill? Like how much would it cost just for me to upgrade it and start paying the bill? I’m 17 years old btw.
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Apple
Below is the error I receive when trying to access my email. I've emptied my cache and history; however, the issue is still there. Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later.
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AT&T Mail Login & Security
I have been a customer for many years. Cell coverage is really bad at home with wifi or cellular data, in the community close at home too in Miami. This is not an rural area. Calling to obtain assistance is a mission. Internet also comes and goes even when paying for better bandwidth. It is so disap
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Network Coverage
I am planning a residential driveway expansion that extends into the utilities & drainage easement around my property. My city requires that I obtain permission from all the utilities that service my property to make any improvements that impact the easement. I currently do not have AT&T
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Landline Phone Troubleshooting
I am still in need of solution to this previously posted issue. I have added details and search results below. I am not able to view the data usage history on my prepaid account since 19 March, 2023. Why can't I access data usage information from 20 March 2023 and beyond? In account h
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Account & Usage
My company has been around for many years and we are branching out our fiber team to start doing subcontractor work instead of all in house work. Can someone please point me in the right direction.
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Community lounge
I am not able to view the data usage history on my prepaid account since 19 March, 2023. Why can't I access data useage information from 20 March 2023 and beyond?
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Account & Usage
I have been calling since March to have caller ID added to my home phone and have the long distance disconnected. Every order I have placed have been in error status and instead of fixing it, they just cancel it. I have a full page of names and dates of people I have spoken with and they keep tellin
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Landline Phone Troubleshooting
I have the same issue as Jessica Strum’s above issue. Apparently previous owner had a business account which has not been canceled. So I can’t get service. After hours on the phone , I called Xfinity. They are coming tomorrow to set up tv and internet.
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U-verse TV Equipment
So I switched to AT&T, and for Mothers Day I order phones for my 5 aunts, my mom, 🙄 my brother and sister just because they aggy and myself.. so 9 phones total I paid taxes for. As I’m setting up services and speaking with agents it was promoted to add more lines and get my family members to sw
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Other Phones & Devices
Closed
After purchasing and downloading fonts from the Galaxy store, where does the actual downloaded package go? What folder can I find it in the storage part of my phone?
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Samsung
I have a couple of numbers in my call list blocked that I have now come to learn are useful contacts. How do I unblock these numbers?
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Device Features
Hi, I am on the iphone 5s and on a grandfathered unlimited data plan. If I want to add a line to my account, how much will it cost? Is this even possible? The only options I see are mobile share value plans, but none of those are unlimited data. I am planning to upgrade my 5s to the new 6s and want
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Wireless Account
I have international calling set up on my phone already. Do I need to turn on roaming when calling from abroad?
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Network Coverage
Hi. Up until 6 weeks ago, my Galaxy S23+ has been working great with Firstnet. Good stable connections, good speeds, good 5G and LTE, and good connections in environments with heavy cell network congestion (large sporting events, etc.). 6 weeks ago, I asked ATT Firstnet support to remove the voic
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Data & Messaging Features, Internet Tethering
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Official Solution
I purchased a turbo hotspot 2 last week that has been working fine, but I do not know the account password. I went to the customer portal and used to tool to reset the password but my hotspot never receives any messages. Calling the support line won't let me talk to a human unless I know the account
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Account & Usage