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What highschool did I go to

Broke phone face

Questions

19

3

0

Prepaid monthly plan & international add-on in South Korea

Hi, I am using prepaid $30 monthly plan, and while I was traveling South Korea I bought International Travel Add-on 5GB additionally. However, my phone does not work - not even phone call or text. I understand that prepaid plan does not work in South Korea, but "International" seemed work according

Questions

14

1

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Blocked email sender file

File ONLY holds 1000 addresses to block beyond which cannot block new spam addresses. How do I clear out ALL existing1000 blocked addresses so I can start to add new incoming spam addresses. (to delete each of 1000 individually is not a good thing!) HELP

Questions

14

2

0

Closed

Unlock phone acquired from police dept lost and found

Unable to unlock iPhone - phone was acquired through police lost and found dept. Att still reports it as lost or stolen.  I have all paperwork to prove it is my legal property. 

Questions

42

9

0

Accepted Solution

Official Solution

How to get refund for prepaid system

When I was going to switch from AT&T to another carrier earlier this year, I called AT&T about 10 days in advance before my contract with AT&T ended. I thought there was enough time to switch my number and stop the prepaid. Somehow their system had already charged me for the next cycle.

Questions

64

5

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Att unlimited premium has slow data speeds

Why is my data always slow and inconsistent ? I pay $85 monthly for a plan that states the data will never slow down. I don’t understand why the opposite is happening. I recently had 8mbps download and 1 mbps upload results from my speed test app. Called customer service and they just gave out a bun

Questions

52

2

0

wifi extender

when i scan for a good spot for my extender it just never stops scanning

Questions

11

1

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ATT

I was convinced to switch my old shared data plan that I have had for years with no issues to the new UNLIMITED plan by an att employee. I was assured my service would be EVEN BETTER! This is a scam! My service is HORRIBLE. I lose calls, texts won’t send and data overall is terrible. I have no servi

Questions

21

4

0

My prodigy.net email account dropped out and can't recover

Out of nowhere about 2 weeks ago by long held prodigy.net email dropped off. I can't find it or reset it because all requests for passwords etc link back to the prodigy account I can't access. Please help. Thanks Tom

Questions

9

1

0

Accepted Solution

arrogance

I have been put in touch with ATT management, yet they have not resolved a simple problem. how do i get past their arrogance?

Questions

29

3

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Accepted Solution

Arrogance

I need to get the remaining prepaid money over to my new phone after my original phone was lost.

Questions

24

3

0

finding account number

How do i find my wireless account number when i have paperless billing and have not received a bill to look at. specifically, i would like to link my wireless account to myatt where i see my internet account, but cant do it without wireless account number

Questions

24

6

0

Emails are blocked and can not receive

Hello, Looking for support to unblock our emails from recipients. We have emailed abuse_rbl@abuse-att.net requesting whitelisting of our IP and removing from any AT&T block lists but this email address does not appear to be a valid email. The message was received: 550 5.1.1 Recipient address r

Questions

18

1

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Is this normal with 2 Gbps and 5 Gbps fiber?

Only half of our neighborhood seems to have it. The other half only up to 1 Gbps. I am surprised AT&T does not offer it to the other half.

Questions

25

7

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refund?

I've cancelled AT&T account yesterday (5/22) and actually the account's total due is on 5/27, and so that I should get a little refund from AT&T, am I right? thanks a lot Pao L. AT&T account #(Edited to remove personal information)

Questions

17

2

0

Accepted Solution

Stuck in AT&T Email Login Loop (att.net -> Yahoo Mail -> Nowhere)

I need access to my [email]@att.net account since it is my recovery email for my other accounts. Every time I go to att.net, it redirects me to https://currently.att.yahoo.com/, where I log in with my credentials. However, instead of taking me to my account, it then redirects me to login.yahoo.com.

Questions

2.3K

12

Software Update Interrupted message

I like most people have been seeing a message that states "Software Update Interrupted. No Update is available for your device at this time. Please try again in 24 hrs." This issue is directly related to AT&T and Samsung phones. Basically, every single Samsung phone on AT&T has this issue so

Questions

17.5K

35

Accepted Solution

Pixel 8 Pro unlock request approved by ATT but phone is still locked

Hi all, I requested my Pixel 8 Pro to be unlocked and the unlock request was approved last week but when I inserted a different carrier's physical SIM the phone still says that the device is still locked. I tried submitting new unlock requests again and they again got approved but the issue remains

Questions

54

4

Legacy AT&T Pension plan info

Legacy AT&T Pension plan info CAN ANYONE HELP? I am a former AT&T employee, received a letter from SS that I have a pension benefit, but when contacting Fidelity they don't have the information, said it was one of the legacy plans that did not transfer over, and said to call AT&am

Questions

5.8K

38

0

U-Verse will freeze then drop completely stated No Network connected

Until couple weeks ago all has worked fine. Now, usually in the evening, U-Verse will stop completely by freezing the dropping the program all together. This happens watch live tv as well as recordings. It took me over 2 hours to watch a 1 hour recorded program last night as it would drop with error

Questions

25

1

0

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