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I have ported my number out of AT&T and now I am unable to unlock my device.

I have ported my number out of AT&T and now I am unable to unlock my device. I have checked the unlocking criterion several times and made sure that my device is satisfying those criterion. But every time my request of unlocking is denied. And now I am not even able to submit an request as it is

Questions

 • Phone & Device Upgrades

40

2

0

Notification size

Is there any way to make the size of my notifications smaller they are much to big after the system update I hate it

Questions

 • Android

12

1

0

Accepted Solution

2$ plan

I am not ale to switch to the $2 plan with ATT which I have had for years. I have switched mid August to the $40monthly plan, and now that I left the country I am not able to switch back to the @$2 plan. This issue for now costed me for now the remaining of my balance $40 because - I could not switc

Questions

 • Plans & Features

68

8

0

Not receiving a specific sms message

I texted this person last Sunday and I received the message so, I’m able to receive messages from the number. It just a specific response message on something I texted the person about last week or so, that I’m not getting. So, how can I fix that? Is it an issue on my end or theirs? I’ve been waitin

Questions

 • Apple

17

1

0

Leaving AT&T for Spectrum Internet and Verizon mobile

I have been an AT&T customer since 1971, however, I recently moved my internet service to Spectrum and I will be porting over my mobile services to Verizon this week.     I just thought I would be kind and at least provide information to AT&T as to why they are losing their loyal

Questions

 • AT&T Internet Plans

20

0

0

Accepted Solution

Official Solution

Too many login attempts

I use the "Keep Me logged in for 2 weeks option" with my laptop. when this expires I always get the "too many login attempts" error the first time I try to log back in. I use the password reset option using the same password as before and I'm in for another 2 weeks. This does not happen using the ma

Questions

 • AT&T Mail Login & Security

795

14

0

Every time I try to log in to Yahoo Mail, it does not recognize my password and insists I get a new password

Every time I try to log in to Yahoo Mail, it does not recognize my password. I get this message: The limit for unsuccessful sign-in attempts has been reached. Select Forgot user ID or Forgot password to restore access. Care Code: 205.2 [LU003] While I am able to get a

Questions

 • AT&T Mail Login & Security

36

3

0

Unfortunately, the device you're trying to unlock is associated with fraud so we can't unlock it.

Trying to unlock fully paid iPhone XR and getting message. Unfortunately, the device you're trying to unlock is associated with fraud so we can't unlock it.

Questions

 • Apple

410

19

0

Home phone service

Just had internet and home phone service installed this morning. Internet is working fine, I can call out on the home phone but cannot receive incoming calls. What do I need to do?

Questions

 • Landline Phone Troubleshooting

23

4

0

Accepted Solution

Tax on Pre Orders

Does AT&T charge you sales tax upfront when placing a pre-order? I placed a pre-order for the iPhone 14 Pro Max and could swear that my credit card was charged that day. But the transaction is not showing on my CC statement. I've also been told 2 different things by 2 different reps regarding ta

Questions

 • Wireless Billing

20

1

0

Bellsouth email. locked out again!!!

I can not log into my email again! Just went through this a month ago.  Can a help agent please send me the reset code again????

Questions

 • AT&T Mail Login & Security

8

0

0

Cancel unlock request

I tried to unlock the phone on the AT&T website, but 12 days have passed and no confirmation email has arrived.The current status check is Pending.I can't send a new request, how to unlock the phone again?Thanks

Questions

 • Apple

25

3

0

Constant BGW320-505 crashing

I've had ATT Fiber for about 6 weeks now. Within that 6 weeks, my BGW320-505 has dropped service multiple times per day, every single day. My modem is setup in passthrough, with everything disabled and traffic being forwarded to my Unifi UDM PRO SE.I've had a tech out to look at the line, I've ha

Questions

 • AT&T Fiber Equipment

24

2

0

Short Code Messages on my iPhone 11

For almost two months now I have not been able to get any of the 2FA text messages (Short Code) from any of my financial or insurance companies. I started a issues with AT&T and they closed the ticket without even contacting me. Short code is a message that sent to your phone and has a number l

Questions

 • Data & Messaging Features, Internet Tethering

163

7

0

Trade in status stuck at device in transit

I sent my trade in on 3/8/2022 package tracking says delivered to return center La Vergne, TN on 3/8/2022. When I check trade in status today 4/10/2022 it says Device in transit 3/8/2022. Its not in transit it has been delivered for over 2 weeks now what is going on?

Questions

 • Wireless Account

293

5

0

I want a new router

I have an ARRIS NVG510 (SOFTWARE VERSION 9.1.0h9d65). Over the last couple of years I've noticed the signal dropping out on many occasions and the top speed I usually get is 14 Mbps. I just tested it before I wrote this and it was 2.19 Mbps! Apple is always warning me about poor security. Can I get

Questions

 • AT&T Internet Equipment

44

4

0

Samsung S22 Update not working

It may have been true when AT&T diagnostic software said my phone was up-to-date, but I haven't received any new updates since May 2022. AT&T is the one who pushes out the updates, so Samsung advised me to contact them.  As I have reset my phone and used smart switch, I haven't been ab

Questions

 • Samsung

24

1

0

Unlock my att phone

I had been using att for nearly 5 years. I had purchase samsung note 8 with att and paid of in first 30 months. Now i moved to tmobile and my phone is still locked. When i place unlock request, my request stays pending, i did not get any email since 2 days. When i call customer care or chat with th

Questions

 • Samsung

24

2

0

Direct contact regarding bellsouth.net email

Is there a direct contact we can contact regarding bellsouth.net email? I cannot login to my email, and there is no direct way to contact AT&T directly to get this issue resolved.  I need this resolved immediately so I can access my email.

Questions

 • AT&T Mail Login & Security

7

0

0

Upgrade installment plan mix up

I recently upgraded my son's phone and the installments were charged to my line, because I participate in the ATT discounted options like auto-pay and paperless billing, I did not catch the error in time to correct the mistake. Now I want to cancel my line and port it to a company phone, but if I d

Questions

 • Wireless Billing

18

1

0

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