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AT&T Turbo hotspot 3

My PlayStation Portable connects to the hotspot fine but it won’t let me do the remote play to connect to my PS5 back home

Questions

12

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Leaving ATT internet - want to keep @att.net email address

I'm moving to a retirement community that does not have ATT internet. Am I able to keep my @att.net email address if I am not subscribed to any paid ATT services?

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12

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Your connection is not private Attackers might be trying to steal your information from rewardcenter.att.com

i get a message like this when i go to reward center to claim a reward. att.com/rewardcenter Your connection is not private Attackers might be trying to steal your information from rewardcenter.att.com (for example, passwords, messages, or credit cards). Learn more NET::ERR_CERT_AUTHORIT

Questions

28

2

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Looking for LOCAL dispatch number!

Our internet line was cut (not by us). I called on a Tuesday, and the soonest appt AT&T could give me was Thursday. I was told someone needed to be home, even though the issue was an outside line. The tech was a no call, no show. I call back the next day and was told they can't get to me now unt

Questions

212

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Consumer Beware: Unauthorized AT&T Next Up Fee is Automatically Added to Bill

I recently upgraded a phone in my account at the local AT&T store. I stated that I did not want the AT&T Next Up (SM) option because in a previous upgrade experience (in store as well), it was automatically added without my consent. This time, I made it very, VERY clear that I did not care f

Questions

1K

23

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Accepted Solution

Nokia cell booster

Cell booster needs to be plugged into router which is in an interior closet nowhere near a window. So GPS attachment cannot be near a window to pick up signal. How much will this negatively impact the booster. Will this prevent it working?

Questions

29

4

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Is my device covered if it was stolen while I had coverage

My watch was stolen and I had AT&T Protect Advantage when it happened, but my husband just canceled the insurance without me knowing. Will they still cover it since the insurance was in place when it happened? I tried pinging in and calling the bar where I was, but someone clearly shut it down i

Questions

27

3

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Problem: Sagging phone line

Phone line sagging onto garage roof. Need to schedule tech appointment

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16

3

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Switched over from other carrier and all that was promised was not applied. Persisting failure to apply discounts.

I called an ATT representative (Brooke in Ocean Springs) to switch my mom from T-mobile on to my plan on December 21, 2023. I took very careful notes about all details. I do have the time of the call and her number to help trace what happened if need be.. It turns out that most things promised were

Questions

21

2

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Max not working

After moving I tried to sign into max and now it’s asking to subscribe. I called a rep and said it’s never been on my plan but I found a email from 2022 confirming I had it and again it worked until I moved recently! Any help before I call back and escalate to management.

Questions

29

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My sent emails showing up as "AT&T Email Service", without identifying me as the sender

When I send an email it shows up in the recipient's inbox as "AT&T Email Service" but does not include my name or email address. I'm concerned that people will perceive it as spam and simply delete it without reading it.  Why is this? And how can I correct it?

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14

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Closed

Do I have to use an AT&T gateway with fiber internet?

I am looking to get AT&T fiber internet but I am wondering, am I required to rent and use the AT&T gateway or am I allowed to not rent one and use a different modem/router?

Questions

117

4

0

Accepted Solution

ION TV no Longer Available?

Did ION TV get removed from the U450 package?

Questions

33

2

0

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Official Solution

For over a year, the signal in Corona CA 92881 has been poor. How an we increase our bars??

Hi, we’ve lived in corona ca 92881 for over a year and I only ever see one to two bars. I use the WiFi at home to call but we don’t have the best luck with our provider in our home.   Can you tell me what I can do to increase the bars on our iPhones so we can enjoy our unlimited service with

Questions

276

3

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Official Solution

Can't Access Our Primary Bellsouth.net Email

We have a primary email account and a sub-account. We received a security alert that our primary email and personal data have been compromised due to a breach of AT&T data so I want to change the password to that primary email.   I am successfully able to access the sub-account but have no

Questions

67

3

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Official Solution

U-verse app

Why doesn't the new U-verse app have local channels available? The old app did have local channels available.

Questions

112

9

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Lied to about trade in promotion

So I traded in an iPhone 11 for the iPhone 14, at the time of trading in the iPhone 11 the promotion was 800 in billing credits for the iPhone 11. So I decided to trade the phone in and proceed with the trade in. After two month I receive a promotion card in the mail of 150$ for my iPhone 11 and I’v

Questions

111

10

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Insurance coverage

I had insurance coverage and my watch was stolen. I went to make a claim and did not realize the day prior, my husband canceled the insurance, BUT I had insurance when the wearable was stolen. Is the item covered because I had insurance at the time of the theft (through AT&T/Asurion)?

Questions

14

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unlock old paid off phone

i have an 11pro paid off that's should be unlocked but it says its still on a account(has to be mine) and has to be removed before unlock. Problem is I have 3 other active lines and those 3 phones are only ones I can see, I don't know how to get to this old phone on my account to remove it.

Questions

18

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AT & T never gave me the trade-in credit even after the trade-in department confirmed that my trade-in was processed successfully

This whole program is insane. "Mail in your phone and we will give you $1000 credit in three months." What an effing scam! I mailed my phone in back in Jan 2023. It is now January 2024. After multiple calls and hours on the line, I finally got a guy to confirm what I already knew: AT&T received

Questions

91

4

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