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I got an iPhone 14 pro with them and trade in my iPhone 11 pro. They split both into 36 installments, the problem is that the ATT sign where I live is the worst, at my place is SOS almost the entire day. To port out you need to pay off the phone, but then you lose all the trade in remaining instal
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Wireless Account
My iMessages are going to my email instead of my texts. Just switched to ATT two days ago. It says I need a SIM to iMessage. I have an Apple 12
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Apple
Recently I have switched from my old phone(a iphone SE 3rd gen) to a iphone 15, I have been on the same plan all throughout and before I switched phones I was able to receve SMS codes and send SMS messages, now I can send SMS messages and receve them but am no longer getting the verification codes f
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Data & Messaging Features, Internet Tethering
A payment in aug 2023 wasn’t credited to my account, on September 5th a case was opened and closed on September 7th , and said account was paid, but as of today my account has a balance of over $1000 and still has the aug payment not credited, I need to speak to or email a supervisor that can resolv
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Wireless Billing
Router will not connect to NetGear or Hyzom extender using WPS to AT&T router. Process has not worked since installing new Gateway and router.
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AT&T Internet Equipment
I want fully purchased an iPhone 15 Pro at Best Buy, but their only options are AT&T or Verizon. I currently have Cricket Wireless, a subsidiary of AT&T, and I was wondering if I buy the iPhone 15 Pro under the AT&T name, could I connect the e-sim to my Cricket Line and use my Cricket p
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Other Phones & Devices
Hello, I'm trying to host a DayZ gaming server on secondary PC. I have gone into Windows Firewall and add an inbound and outbound rule for TCP and UDP for ports 2302-2305 and 27015-27017. I've also gone into NAT/Gaming in my Arris BGW210 gateway and added a service for the same ports. I can get the
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AT&T Fiber Equipment
I recently acquired a new laptop with Windows 11 installed. On my previous laptop, which ran Windows 10 and Outlook 2010, I was able to use Outlook with my AT&T account with no problems. I tried to set up Outlook 2010 with my AT&T e-mail on the new computer, exactly following the inst
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AT&T Mail Setup
Accepted Solution
Ever since I signed up for att it's been (Edited per community guidelines) to start off the salesman at Walmart lied and tricked my wife into signing up promising lower rates than what we were paying with Verizon he promised the balance on our current phones would be taken care of by att. F
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Wireless Billing
My wife and I had iPhone XR's and we decided to finally upgrade to an iPhone 15 today. Both our phones were in great shape aside from the back glass on mine being cracked. The associate at the AT&T Authorized Retail store we went to said it wasn't an issue, and since my phone was a 128GB
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Phone & Device Upgrades
What is this "Smartphone with Trade in Promo"? I was charged $23.14 and I didn't order a phone or authorize the charge. I can't find an explanation of the charge anywhere. The online chat bot is useless...
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Wireless Billing
Hello, I have sent 2 of my iPhone for the trade in on 9/3/2022 one of them got delivered around 1 week ago, it has been processed, everything is done, it said that the trade in has been completed, but the 2nd iPhone is stuck in USPS in possession of the item, I have contacted USPS they said "Oh, if
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Phone & Device Upgrades
I used my upgrade option to get the new iPhone 15 pro max. I pre ordered it on 9/15, it shipped on 9/19, arrived on 9/22 and I set it up and activated it on 9/27. I regret picking black and wish I would’ve gotten a lighter color. Is it possible to do an in store swap for a different color? If
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Phone & Device Upgrades
Accepted Solution
Is there a way to waive the activation fee? I wasn’t aware that I would have to pay almost $200 starting off even after I’ve traded in my phone.
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Other Phones & Devices
I just purchased a Samsung Galaxy S23 Ultra and need to transfer everything from my Apple iPhone 6S Plus. How do I do this? Any tips on orienting myself to the Android world after being an Apple user for many years?
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Phones, Tablets & Devices
Recently I bought an 'UNLOCKED' Surface Duo from Amazon.com, only to find that it was carrier-locked. I tried to unlock it through AT&T device unlock portal. The only result I could receive was a mail starting with this: "The IMEI number you gave us doesn’t match an AT&T device." Is there
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Other Phones & Devices
Closed
I have an AT&T prepaid account and wish to purchase an IPhone from the Apple Store online and pay with my Apple Pay account. It is for my wife who is a member of my account and the purchase is rejected because I am informed it is not an appropriate account and I have to purchase the iPhone outri
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Apple
Is anyone having issues with the eero mesh system and maintaining speeds with directv stream. I constantly have difficulty with "no internet" on the screen on apple tv (hard wired) and firetv both sticks and tvs.
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AT&T Fiber Equipment
First time I have tried to for him but curious to see if anybody has any insight! I’ve been trying to upgrade my iPhone at the Apple store for the last 5 days or so but they said I had to remove my Apple discount (I’m a former Apple employee) I did get this removed Saturday afternoon and tried to up
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Phone & Device Upgrades
What is going on with the shipments for the new iPhone I pre-ordered during the pre-order event. It is October 1st and my order says arriving by September 22nd! It's a week and a day past that time! The carrier still doesn't even have my package! I'm very frustrated!
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Phone & Device Upgrades