Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (332.9K)

Activity
Very High Latency/Packet Loss evening hours

Try to call ATT support but they had no solutions. Every evening 6:30PM till around 11PM my fiber service experiences very high latency and packet loss making the internet service very unreliable. Not sure how to proceed with getting escalated support. Below are traceroutes from the BGW320-500. trac

Questions

 • AT&T Fiber Equipment

72

7

0

Ported phone to att from verizon it erased my text message app and wont let me add any apps to home screen

I went to AT&T to port my verizion note 8 after porting it eraced my text messaging app so i try to add to home screen ..and it wont let me add any apps to homescreen

Questions

 • Tones, Games, Videos, More...

3

0

0

Contact an Engineer

AT&T put new fiber system in my neighborhood just 3 WEEKS ago... This is not an old request. The contractor representing AT&T entered my property without my permission and did damage to me lawn. The contractor has brushed me off 3 times now. The box placed on my property is NOT in the right

Questions

 • AT&T Fiber Installation

7

1

0

International Add On

I am traveling to Europe, If I add an International service to my plan, will I get data coverage in Europe? Will I be able to use the same apps with google maps etc..?with my plan coverage. I have the Unlimited MAX plan.

Questions

 • Plans & Features

2

0

0

Victim of a scam

I am a victim of a scam in that I purchased a phone for another person who told me they worked for Interpol and was going to help me get back the money that I lost in a scam that was 50K. He said he needed the phone to assist in tracking down the persons in Ghana and Nigeria who had asked me for mo

Questions

 • Wireless Account

8

2

0

Why is this all I get at a hospital in the ER ? 4g LTE only no 5G iPhone 14 Pro Max

It is not that big of deal but wish I was able to get at least 5 to 10 Mbps minimum but whatever.

Questions

 • Network Coverage

21

4

0

AT&T customer service - - How do I get in touch with someone that can explain my bill?

I tried calling (twice), and haven't gotten a person that can speak English well enough to understand my problem. With no changes in the past four months, my bill (with internet) has been as high as $302.55 and as low as $201.23. What accounts for the difference? Why do they show me paying Texas st

Questions

 • Wireless Billing

7

1

0

Accepted Solution

Family Member Access JUST to HBO Max

Sorry ... know this question has been asked a thousand times, but no amount of community search or googling has led to a clear and non-wiggly answer. I have several teenage family members. I want to give them access to HBO, but not to the main account where they could see billing or activity history

Questions

 • Account Features

39

5

0

Accepted Solution

Can not log into HBO Max with my AT&T log in

I have the internet 1000 which was confirmed multiple times by various AT&T representatives includes HBO Max. However I have tried everything and everytime it states can not verify subscription.  I do not need a screen shot or copy from HBO help as so many times that has been posted before

Questions

 • HBO Max Login & Installation

42

9

0

att.net forces me to create a new password

I have been on att.net for 20 years. Lately it stops working, sometimes twice a day. But at least once a day. I am forced to reset my password. I go in a circle and use the old password and it works for another day.

Questions

 • AT&T Mail Login & Security

11

1

0

Slow data.

Why is the towers so slow. No matter where I go but especially around my sons school it's slow and no don't say it's my phone.

Questions

 • Data & Messaging Features, Internet Tethering

9

1

0

Locked out of att.net email account

I forgot my password and answers to the security questions for my email account. How do I get a reset link sent to my mobile phone? Does no good to email a link when I can't access my email.

Questions

 • AT&T Mail Login & Security

11

1

0

Accepted Solution

Official Solution

My Contacts are Missing

My internet was down for a couple of days. When it came back up all of my contacts were missing, not deleted. It's like I had just started a new account. Any ideas?

Questions

 • AT&T Mail Features

95

3

0

Visual voicemail

My visual voicemail is no longer working on my Galaxy s22 ultra, I powered off and on, still nothing.

Questions

 • Account Features

4

0

0

Accepted Solution

Official Solution

CARE CODE: 205.2 [LU003]

I keep receiving CARE CODE: 205.2 [LU003] when trying to access my ATT.net email on my work desktop. It says I have tried to log in too many times.  I waited 24 hrs and still the same message.  I try "resetting" password and it asks me for my security questions.  I know these answers

Questions

 • AT&T Mail Login & Security

5.6K

31

AT&T unlock code incorrect

I'm not AT&T customer (I use AT&T MVNO), and I got an AT&T Samsung A52 5G on eBay. I tried to unlock it through AT&T online portal, but it was telling me that they can't unlock it because it is active on somebody else account. I have no idea who is the previous account holder, the eB

Questions

 • Samsung

5

1

0

Accepted Solution

Using Outlook with Yahoo - sbcglobal.net email

Is it possible to set up Outlook to utilize my sbcglobal.net e mail? I have tried various configurations but are unable to make it work. Thanks

Questions

 • AT&T Mail Setup

30

7

0

Can't log into Sbcglobal.net email account

I am not a current ATT customer, but do have an Sbcglobal.net email account. I cannot log in as it asks for my ATT ID and I can't find a way to log in with my email and password from a web browser. It seems like an endless loop asking me to log into my ATT account. Can you help?

Questions

 • AT&T Mail Login & Security

3.4K

9

0

Service coverage gone down hill

Why can I only get one bar? I shut phone down to reset still nothing. Used to get 3-4 bars now only one all the time no matter where I am?

Questions

 • Network Coverage

1.6K

4

IFWA-40 Replaced WF720

I received from AT&T an IFWA-40 to replace my 3g WF720 in January 2022. The only way to get it working was to take it to the local AT&T store for activation.  I retained my old number, but also received another number which I was told was assigned to the unit.  Now, I am being cha

Questions

 • Phone & Device Upgrades

9

3

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.