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Someone else using my email for their account. Can I have it removed?

An AT&T Wireless customer with the same name as me mistakenly set their account email to my email address. Can I have this corrected? I could do it myself, with the 'Change Password' function, but I worry that that could potentionally open me up to legal repercussions.

Questions

 • Account Features

17

2

0

U200 and Regional Sports Network (Bally's)

Does U200 contain the Bally's regional sports channels (St. Louis Blues, Cardinals, etc)?

Questions

 • Watching U-verse TV

13

1

0

Sams Club ATT deal

My husband and I did this promo for our family plan of 7 lines. We received our phones in the mail yesterday. I can’t even get onto my account on att.com. Says suspended or inactive. So therefor I can’t activate any of our phones so we are still using T-Mobile. Att representative said I have no plan

Questions

 • Phone & Device Upgrades

26

8

0

Accepted Solution

Official Solution

Help with CARE CODE: 205.2 [LU003]

A few weeks ago I stopped being able to access one of my SBC Global email subaccounts via Yahoo email. I tried signing in with the username and password directly on various other platforms, but kept getting various errors. If I tried through Yahoo, it would log me into the main account, not the sub,

Questions

 • AT&T Mail Login & Security

25.2K

71

Compliment for Excellent Customer Service by Gustav

Hi I wanted management to recognize the excellent and competent customer service of Gustav who helped me some weeks ago. Unlike the previous person who tried to help me, Gustav stayed stayed with me on the line to see if we could reach a live person at Samsung because of my phone problems. He was a

Questions

 • Wireless Account

14

1

0

Short codes not working

Short codes not working on galaxy s22. I had an open case that has since been closed and I never got a response on the initial problem.  I have read where the short code is an issue with ATT.  I need this fixed.

Questions

 • Android

9

0

0

Accepted Solution

Official Solution

Facebook email

Facebook is not sending a email to reset password to my AT&T email. They have the correct email address, but it doesn’t show up in inbox or spam. Please help

Questions

 • AT&T Mail Features

33

5

0

billing responsibility transfer doesn't work for online, login results in error

I am trying to accept billing responsibility transfer online, and when I follow the steps on the page: https://www.att.com/acctmgmt/tobr/transferOverview?accountLookupId=a4cfa4a01de530b9132ea9be47d6eb164cb826003b07dd7de414881038b53dec, it requires me to log in as I have an existing ATT account. The

Questions

 • Online Account Access

19

1

0

New phone will not connect to service

Bought a new Cingular Flip IV and when I try to make a call it tells me to connect to a network. The service bars keep flashing like it is searching for service. No one can call me and I can not call anyone. How do I fix this?

Questions

 • Other Phones & Devices

17

1

0

Accepted Solution

Official Solution

Set up hotspot

I can’t set my iPad to work as a hotspot. The iPad is gen6. My plan is dataconnect 25. The ATT troubleshoot verified my plan as compatible. I have cleared the wifi cache. I have rebooted the iPad. I have cycled the cellular data off and on. I still get the message that I need to set up hotspot with

Questions

 • Data & Messaging Features, Internet Tethering

34

5

0

"Cann't load email. Retry"

This has been happening for a few weeks and I'm prevented from having my email download and opened. This is happening on both of out att.yahoo.com emails.  Sometimes I'll be able to log in and read a few emails and the next email I get the "Can not load..." error.  I Can't open the rest o

Questions

 • AT&T Mail Features

8

0

0

Problem with AT&T Call Protect

I bought the phone I have directly from my carrier, Metro PCS. On it when it was new was AT&T Call Protect I'd like to disable it and remove the software, but the instructions found only tell you how to INSTALL OR UPDATE. IS THERE NO ESCAPE FROM IT?

Questions

 • Data & Messaging Features, Internet Tethering

6

0

0

Accepted Solution

Official Solution

Closed

how can I report a manhole cover problem which belongs to AT&T?

Right out side of our house, the manhole cover have scratched up on the side. it's very dangerouse for any car to drive by. who can I report this problem to? the cover it side pacific telephone. Is that AT&T?

Questions

 • AT&T Phone Installation

2.4K

9

0

Incoming calls doesn’t ring

No call will ring on my iPhone 13

Questions

 • Apple

10

1

0

Only buy from Sam's Club AT&T - here's why

I currently work as an authorized dealer for AT&T in Sam's Club and am making this thread because of all the misinformation surrounding the Sam's Club program and wanted to educate potential buyers with accurate information and highlight the benefits you get when going with Sam's as opposed to y

Questions

 • Phone & Device Upgrades

2.3K

20

Device Returned-

My device was returned. I sent it back the day after I received my new one in the original box and everything. I received a text that the device was received and now I've been charged $303 for an unreturned device.

Questions

 • Wireless Billing

14

1

0

late delivery of voicemail to inbox

Today, I got voicemail with date-time stamp indicating that the caller left it four days ago. This problem of late delivery is longstanding. I had reported it in conversation with a techie last spring and was told that the problem was corrected. If it was actually corrected then, it has recurred.

Questions

 • Data & Messaging Features, Internet Tethering

18

3

0

0 signal in the building

I switched from Verizon to AT&T and got Samsung Galaxy S22 Ultra few months ago. And its been the biggest mistake so far.  My phone is not working at all inside of any building, i mean Costco, Mall, restaurants, you name it.  I am not sure if its Sim card issue or phone issue but I Ca

Questions

 • Network Coverage

19

2

0

No internet service on my M1 Hotspot

i pay for the plan every month but early today my internet just completely went off on my hotspot device with no explanation and i’ve reset and tried everything it still will not work and i’m not paying for a device that won’t give me internet.

Questions

 • Account & Usage

21

3

0

Remote

I bought and hung a new TV outside, connected the box Uverse sent me, programmed the remote so it turns the TV on/off, rebooted the cable box. I now have a blue screen that says "Press OK to get On Demand."  But I get no response when pressing OK, or any other key on the remote.   

Questions

 • U-verse TV Equipment

41

8

0

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