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Not Receiving group text messages from tmobile customers

I recently ported from tmobile to att and for about 2 weeks, everything was fine. Last week I noticed that I was not receiving group messages from tmobile family and friends. We are in a group chat with different users (Att, Verizon, and Tmobile). I receive the ones from Tmobile. Individual texts fr

Questions

 • Data & Messaging Features, Internet Tethering

89

9

NO MOBILE WIFI SIGNAL AT 92629 and 92675. IT IS NOT MY DEVICES.

Have called support multiple times about this issue. Have followed directions to test and reset networks etc.  Phone and laptop work well at other locations - THE PROBLEM IS IN YOUR TOWERS OR NETWORK.  Radio signals are weak - about -115dBm at each problem location.   WHAT DO

Questions

 • Network Coverage

30

4

0

Hotspot power

Is a 4g lte mobile hotspot powerful enough to power a 4g lte camera?

Questions

 • Data & Messaging Features, Internet Tethering

13

1

0

I shipped my phone back to AT&T and they say they have not received it

I shipped my phone back to AT&T and they say they have not received it. Shipped in the box they sent and used the shipping label. This was in December. I am still getting charged for a new phone and should not be. I have an open case from about 1-2 months ago, but I still have heard nothing. My

Questions

 • Apple

24

2

0

Cant get a person on the phone for Fraud Department

I was a victim of identity theft and have been trying to get in touch with the fraud department for several days now. Each time on hold I suffered through the hold music for roughly an hour or two each time and have yet to speak with a person. Is there another way to contact the fraud department o

Questions

 • U-verse TV Account

7.7K

29

Email being blocked from my organization - No response from abuse_rbl@abuse-att.net

Our emails are being blocked from sending to AT&T domains. I have emailed abuse_rbl@abuse-att.net 3 times this week so far with no response from anyone.

Questions

 • AT&T Mail Login & Security

10

2

0

NVG510 Wi-Fi Gateway Lights

NVG510 Wi-Fi Gateway Lights Learn about your NVG510 Wi-Fi Gateway lights Learn what your NVG510 Wi-Fi Gateway lights mean Every light on your NVG510 Wi-Fi Gateway has a meaning. Learn what each lights means, and how to use them to troubleshoot network problems

att_community_forums_production

 modified 

18 h ago

AT&T easement on my property

AT&T just laid down fiber cable on my street and ended up putting a junction box at the corner of my front lawn. This is 14 feet away from the street curb. When I asked the subcontractor laying down the cable about the encroachment on to my front lawn, he told me that AT&T probably has an ea

Questions

 • AT&T Fiber Installation

16

1

0

Accepted Solution

Official Solution

Receiving email: "New Version" Is this a scam?

I keep receiving this email and I need to know if it is real or a scam? This email was sent to me by "AT&T Online Service. [email scrubbed] We are closing all old versions of our Mailbox as of  June 30, 2022.  Please follow the link below to update your account :  New Version   Nοte. Τhis is e

Questions

 • AT&T Mail Features

17

1

0

Trade-in Problems

After signing up for a new account and requesting trade-in shipping materials almost three months ago, I still haven't received anything and am still being charged full price for the new devices associated with my account. I've requested new shipping materials from the customer service department th

Questions

 • Wireless Billing

30

8

0

AT&T Yahoo Mail continuing problems

AT&T Yahoo Mail Update - Tuesday 6/28/22 mail (most) folders came back later in the day them selves after a few hours but now Wednedsay 6/29/22 - a new problem - my Backuo folders are all empty which I did not notice yesterday And now the following message "We couldn't load this message. Plea

Questions

 • AT&T Mail Features

24

3

0

call protect

I am unable to report spam or unwanted texts any more. When I press and hold the message the list of options i.e. more no longer appears; which means the option to fwd the text is no longer there. All that I get is a little box at the bottom of the message containing the following options: Pin, Hide

Questions

 • Apple

32

7

0

s22

Can we still trade in our old phone for a new S22 for free? I am an ATT phone subscriber. Any additional cost? John Mijares 561-573-7566 [email scrubbed]

Questions

 • Other Phones & Devices

11

1

0

Return label

I need a return label for phones. I switched to another carrier. However I have 3 phones with AT&T and only need to send 2 phones as I'm still keeping 1 line on.

Questions

 • Other Phones & Devices

23

7

0

ESIM.me for Asus Zenfone 8

The sim card in my Asus Zenfone 8 stopped working - no connection to the AT&T mobile network - on 6/16/2022. Checked phone functionality with another sim card from a different phone, no issues with connecting to the mobile network. All other functionality ok. Got new sim from AT&T corpora

Questions

 • Android

18

2

0

To get clear voice from caller

How do you channel to get clear voice from caller?

Questions

 • AT&T Phone Features

48

5

0

Cannot login to my sbcglobal.net email.

Cannot login to my sbcglobal email. Get error message " ... too many failed login attempts ... " on the very first login attempt.  If I change the password, we can get in, one time only. Next time same error message. ATT has been informed more than once, and has fixed this so it will never happ

Questions

 • AT&T Mail Login & Security

15

1

0

Promo ANDROIDIDP35MINTIV

I need the details of this promotion. can you help me?

Questions

 • Phone & Device Upgrades

76

8

0

Accepted Solution

Official Solution

How to cancel unused Prepaid plan Add-Ons

I have a Prepaid plan account. I accidentally bought an International Travel (Roaming) Add-One that I don't use. I haven't used the Add-On (I've never been to countries where prepaid roaming is supported since I bought it). The Add-On has not expired yet, but it'll expire in a few days. Is there

Questions

 • Plans & Features

28

3

0

Payment Arrangement entered incorrectly by AT&T. Service was suspended as a result.

We set a payment arrangement which paid $100.00 on 6/24 with the remaining $180.00 to process on 7/7. The Customer Service Rep stated it was successfully completed, but he only placed the $100.00 as a partial payment and made no notes at all in the account. Service has been suspended due to his erro

Questions

 • Wireless Account

31

5

0

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