I recently ported from tmobile to att and for about 2 weeks, everything was fine. Last week I noticed that I was not receiving group messages from tmobile family and friends. We are in a group chat with different users (Att, Verizon, and Tmobile). I receive the ones from Tmobile. Individual texts fr

Have called support multiple times about this issue. Have followed directions to test and reset networks etc.  Phone and laptop work well at other locations - THE PROBLEM IS IN YOUR TOWERS OR NETWORK.  Radio signals are weak - about -115dBm at each problem location.   WHAT DO

Is a 4g lte mobile hotspot powerful enough to power a 4g lte camera?

I shipped my phone back to AT&T and they say they have not received it. Shipped in the box they sent and used the shipping label. This was in December. I am still getting charged for a new phone and should not be. I have an open case from about 1-2 months ago, but I still have heard nothing. My

I was a victim of identity theft and have been trying to get in touch with the fraud department for several days now. Each time on hold I suffered through the hold music for roughly an hour or two each time and have yet to speak with a person. Is there another way to contact the fraud department o

Our emails are being blocked from sending to AT&T domains. I have emailed abuse_rbl@abuse-att.net 3 times this week so far with no response from anyone.

AT&T just laid down fiber cable on my street and ended up putting a junction box at the corner of my front lawn. This is 14 feet away from the street curb. When I asked the subcontractor laying down the cable about the encroachment on to my front lawn, he told me that AT&T probably has an ea

I keep receiving this email and I need to know if it is real or a scam? This email was sent to me by "AT&T Online Service. [email scrubbed] We are closing all old versions of our Mailbox as of  June 30, 2022.  Please follow the link below to update your account :  New Version   Nοte. Τhis is e

After signing up for a new account and requesting trade-in shipping materials almost three months ago, I still haven't received anything and am still being charged full price for the new devices associated with my account. I've requested new shipping materials from the customer service department th

AT&T Yahoo Mail Update - Tuesday 6/28/22 mail (most) folders came back later in the day them selves after a few hours but now Wednedsay 6/29/22 - a new problem - my Backuo folders are all empty which I did not notice yesterday And now the following message "We couldn't load this message. Plea

I am unable to report spam or unwanted texts any more. When I press and hold the message the list of options i.e. more no longer appears; which means the option to fwd the text is no longer there. All that I get is a little box at the bottom of the message containing the following options: Pin, Hide

Can we still trade in our old phone for a new S22 for free? I am an ATT phone subscriber. Any additional cost? John Mijares 561-573-7566 [email scrubbed]

I need a return label for phones. I switched to another carrier. However I have 3 phones with AT&T and only need to send 2 phones as I'm still keeping 1 line on.

The sim card in my Asus Zenfone 8 stopped working - no connection to the AT&T mobile network - on 6/16/2022. Checked phone functionality with another sim card from a different phone, no issues with connecting to the mobile network. All other functionality ok. Got new sim from AT&T corpora

How do you channel to get clear voice from caller?

Cannot login to my sbcglobal email. Get error message " ... too many failed login attempts ... " on the very first login attempt.  If I change the password, we can get in, one time only. Next time same error message. ATT has been informed more than once, and has fixed this so it will never happ

I need the details of this promotion. can you help me?

I have a Prepaid plan account. I accidentally bought an International Travel (Roaming) Add-One that I don't use. I haven't used the Add-On (I've never been to countries where prepaid roaming is supported since I bought it). The Add-On has not expired yet, but it'll expire in a few days. Is there

We set a payment arrangement which paid $100.00 on 6/24 with the remaining $180.00 to process on 7/7. The Customer Service Rep stated it was successfully completed, but he only placed the $100.00 as a partial payment and made no notes at all in the account. Service has been suspended due to his erro