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Low battery display after replacing batteries at&t

Charged new batteries 16 hrs and low battery light still on.

Questions

 • Device Troubleshooting

6

0

0

Activating 5G ability on my phone....BYOP Prepaid

Device: Samsung Galaxy S21 5G So, I was previously on Xfinity Mobile.  Paid off the phone.  Got the unlock done.  Inserted my AT&T Prepaid SIM and activated the service.  Also got my phone# ported over. When I subscribed I selected the $75 Unlimited Plus plan specifica

Questions

 • Plans & Features

27

5

0

Closed

DirectTV Stream stopped casting when the package of channels was upgraming

I have Google Chrome and Direct Stream formally AT&T TV Streaming. Yesterday the package of available channels was upgraded to include HBO,  Showtime, Epix, etc.  When that update occurred, we could still watch TV on our cellphones and iPads via the app and on the internet at stream.d

Questions

 • Streaming WatchTV

12

1

0

I want to keep phone number when moving a landline 1 mile

I am moving from an apartment to an assisted living facility 1 mile away. I want to keep my phone number that I've had over 40 years.  I was told first that I could.  But then when the order finally was placed, I was told it was not possible.  When I moved 25 years ago from 15 miles

Questions

 • AT&T Phone Account

32

7

0

Secure folder Not opening

HELLO my device is samsung f22 which I bought just 5 months ago and secure folder is just not working in my device I haven't done anything to make it stop working it is just not opening like I tap it like 15 times but also it doesn't open please help me

Questions

 • Android

11

2

0

Upgrade to unlimited data from basic prepaid plan.

I have upgraded my plan today from a basic no data plan to full unlimited plan. When will this change take effct? I have paid the first month installment. I have power cycled my phone and now im at a loss.

Questions

 • Account & Usage

23

4

0

I’m being charged 100$ for a family plan

I recently got added to a family plan with 5 people and the cost was supposed to be around 40-50$ but somehow all the lines are being charged 100$. There’s 5 lines on the plan right now. I don’t know why I’m being charged so much.

Questions

 • Wireless Billing

11

3

0

Switching Physical Sim to ESIM - S21 Unlocked

I have an S21 Unlocked phone (obviously with an AT&T sim) recently updated to Android 12. Questions: 1. How to switch from AT&T Physical Sim to Esim? 2. Once Esim is activated, Physical sim is deactivated. Can you switch back to Physical sim again and how? 3. For questions 1 & 2 ca

Questions

 • Account Features

20

1

0

Accepted Solution

Autopay

Never received autopay discount on monthly bill. Been over 3 billing cycles.

Questions

 • Wireless Account

17

9

0

Accepted Solution

Is my phone system trashed?

Just yesterday, my ATT 29385 3 phone Speakerphone started displaying the message "no line" on all three handsets. Am I in the market for new phones?

Questions

 • AT&T Phone Equipment

17

4

0

Accepted Solution

Technician Damaged wall

The technician that is in charge of internet installation has damaged a wall trying to move a closet that was nailed to the wall. I tried to contact to customer care (chat and phone) but no way to reach a person I charge of those issues. I do not know how to proceed.

Questions

 • AT&T Fiber Installation

21

3

0

i can not recovery my email because revery email is what i don't paswd

i need help on how i can backup my contact if i can not login to my email

Questions

 • AT&T Internet Email & Security

6

1

0

AT&T PREPAID Unlimited Plus

$75/mo. $50 /mo. with AutoPay I want to upgrade to this plan from my existing AT&T prepaid plan. Is this only for new line of service?

Questions

 • Plans & Features

15

2

0

Issues with IFWA-40

Issues with IFWA-40

Questions

 • AT&T Phone Equipment

10

2

0

My Samsung S21 did an update hot spot no longer works

My S21 updated and now when I try to turn on my hot spot I gets message that says my plan does not support mobile tethering. I have an unlimited data plan that does support it and I use my hot spot to connect my iPad for my food truck business.  We cannot process customer transactions with out

Questions

 • Data & Messaging Features, Internet Tethering

1.3K

6

0

Can’t log onto account or call at&t because have no service

After I declined the international day pass I immediately had no service. I received a text with a phone number telling me if I want to change to call this number. I can’t call the number because I have no service. The call always fails. I tried to log onto my account, but they send a code by text

Questions

 • Network Coverage

21

7

0

Constant Buffering when watching TV with AT&T Internet

I have worked through every step that I could find online. We have had AT&T technicians out in the past and they all have told me that there is nothing more that they can do.  The last two visits we had they found that someone had hooked our home up to someone else's slower Internet connec

Questions

 • AT&T Internet Equipment

19

2

0

Get into my samsung account

How to get into my samsung account

Questions

 • Samsung

8

1

0

Abnormal High ping on league of legends

Usually in game I have a ping of 26ms but for some reason its has been stuck on 64ms for 2 days now I have a wired connection and not many devices connected to my router is there problems going on at at&t or what happened

Questions

 • AT&T Internet Features

101

54

0

Return kit

When will I receive the kit to return my phone that I upgraded

Questions

 • Phone & Device Upgrades

6

0

0

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