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Deceptive rebate policy

Beware of AT&T's deceptive trade in policy. AT&T offers a $1000 trade in if you upgrade. However, the fine print which of course they want you to gloss over says you are charged the full amount for the new phone, and the "$1000 trade in" is given to you in 36 payments over the next three

Questions

 • Apple

8

1

0

How to block unwanted text messages from Outlook.com

Everyday I receive unwanted solicitations for (Edited per community guidelines)/ porn via text messages that have Outlook.com in their address. I want to block all text messages that have Outlook.com in their address. how do I do that. ? this is for texts not emails.

Questions

 • Apple

11

2

0

Cannot log in. Says too many attempts.

I have been trying to log into my email account for 2 days. Says too many attempts, although I've only tried about 5 times each day. My user name and password are correct. I can't log in to change the password. How can I change the password without logging in?

Questions

 • AT&T Internet Email & Security

1.5K

16

OnePlus 8 (model IN2015) not on whitelist

I found a new unlocked OnePlus 8 on Amazon that I am looking to purchase. Amazon's description says that this particular phone's model number is IN2015. According to the AT&T whitelist for approved phones, the only OnePlus 8 models that will work are IN2011, IN2013, and IN2017. Since the IN2015

Questions

 • Other Phones & Devices

13

1

0

Accepted Solution

Changing number

I need to have my old "tracphone" phone number on my new att phone. But when I hit the option on website it just takes me in circles. I was hoping to get this done by morning but the office is closed and I know I can do it online. It even tells me my phone number is eligible to be ported onto my new

Questions

 • Device Features

24

5

0

new prepaid customer - says account inactive

I am a new prepaid customer but when I try to log-in, it says my account is inactive. I cannot call the number because my att phone is not working. Please help ASAP!

Questions

 • Account & Usage

5

0

0

Closed

Deleted text messages

Can you view them ?

Questions

 • Data & Messaging Features, Internet Tethering

502

5

0

DORO7050 flip phone

Model#DFC0180 will this flip phone still work after Feb. It doesn't show on the whitelist. But it says that it is VoLTE capable

Questions

 • Other Phones & Devices

5

1

0

WiFi Calling no service can't make calls or receive them

Hi I am using an iPhone 6 I do travel alot and have kept this iPhone to keep me online with my US number. T-Mobile was so good at it. Well, I switched to at&t this month and now in travelling I cannot make or receive calls in WiFi calling mode. And If you try to call someone it goes to no servic

Questions

 • Network Coverage

33

9

0

IMO Discount on Unlimited Extra?

I have the old Unlimited Plus plan and was curious about upgrading and wondered which of the 3 plans count towards the IMO discount 1. Unlimited Elite2. Unlimited Extra3. Unlimited Starter

Questions

 • Wireless Account

27

2

How many days after due date before a late fee

My bill is due on the 12th and i pay bills on the 15th how many days after due date before a late fee

Questions

 • Wireless Billing

10

1

0

Moto E6 model# XT2005-5

I received an email that this phone would be shutoff as of Feb 2022, well a few days ago it was shut down. On the AT&T whitelist it shows that this model number is okay. But when I complained about the phone being turned off, I was told the phone does not mean the requirements. Anyone else havin

Questions

 • Phone & Device Upgrades

7

0

0

If I have a router from AT&T in a diff room, and I wanted to get another router

How would that work plan wise, and it would allow me to split the work between the two routers also correct?

Questions

 • AT&T Internet Equipment

16

2

0

What is the best Wi-Fi extender for the page 5268 AC modem

What is the best Wi-Fi extender for the page 5268 AC modem

Questions

 • AT&T Internet Equipment

4

1

0

Samsung TV will not connect to router

When the technician left, everything was connected. The next morning, my tv wouldn’t connect to the internet, but my phone & iPad are connected & working just fine. HELP, I’ve restarted the gateway, entered network manually, what else can I do before I cancel it? Thank you, melanie

Questions

 • AT&T Internet Equipment

18

5

0

Uverse App

Trying to log into Uverse app on IPhone and IPad and getting error when I log in with my email and password. Get error Login Required. Please log in with your U-verse Member ID (email address). I know it is the correct info and II have cleared cache and reset password.

Questions

 • Watching U-verse TV

11

1

0

DLC-200 3G Cellular Upgrade to 4G or 5G

What happens as AT&T retires 3G cell cites? Is there a replacement controller?

Questions

 • Learn

18

2

0

upgraded plan, iphone not honoring it

I want it to reset my bill and start now - getting .02GB data for next three days is pointless!!

Questions

 • Wireless Account

5

0

0

Wifi Connection to Security Camera (Reolink)

Here is what happens when I try to connect my Reolink security camera to my wifi. I reset my camera. add it to the phone android app. Enter my username and password to my Wifi SSID. I get the message... " camera is connecting to your router.. please wait." It says this twice.

Questions

 • AT&T Internet Equipment

27

2

0

first time apple watch customer.

Several years ago, my wife and I used to be with At&t until Firstnet came out. I moved over to Firstnet but couldn't bring my wife with me as she is not law enforcement.  Fast forward to today; I want to buy a apple watch (series 7) and have the installment billing.  Do  i do thi

Questions

 • Apple

6

0

0

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