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My Caller ID is my real name…

Every time I call a “random” person it shows my real name as my caller ID but I want it to show my number. I am using an IPhone 12.

Questions

 • Apple

23

3

0

SAMSUNG A11 CALENDAR

How do I delete the stickers on the calendar? I tried stickers for the first time and now regret it! I've tried everything but when I had to reschedule an appointment, the sticker stayed behind and I want it gone!! HELP PLEASE THanks

Questions

 • Samsung

4

0

0

5Ge connected but there’s no data connection

I live in 80501. My iPhone has 2-3bars at my house and usually LTE connection although today it says 5Ge and I can’t connect to the internet or text AT ALL without WiFi. This is from my house in a highly populated city where I usually do get cellular data. There is no longer an App for reporting thi

Questions

 • Data & Messaging Features, Internet Tethering

25

3

0

Gateway Connection Lost June 2022

The SmartHome app says my gateway connection is lost, so I can’t see and manage all our devices. AND I can’t see my extenders the tech installed for me (probably bc they’re not from AT&T?). I have reset the router using the button and by unplugging it. Deleted and reinstalled the app. Cleared al

Questions

 • AT&T Fiber Equipment

17

1

0

Can no longer access email more than 11 months old

Did AT&T delete all the old emails? I used to be able to search back years and years for email on my legacy sbcglobal.net account using webmail. Now, out of the blue, I can go back no further than July 25, 2021 (I am searching on June 28, 2022). When did AT&T decide to prevent us from acc

Questions

 • AT&T Mail Features

3

0

0

auto pay being billed after phones deactivated, Mother is 98 and dementia, no passcode, no online acct ever made

I am trying really hard to get a refund for my mother, the Phones were deactivated in Feb, last usage was March. Auto pay is still being billed. Mother had no online presence, so no passcode, even  if she did, she could not remember it. I have The SS @# used to set up the account.  I was able to

Questions

 • Wireless Billing

11

1

0

Cell Booster

The GPS signal is solid orange. There isn’t enough wire to move the GPS antenna near a window as instructed without redoing the whole room. What would you suggest?

Questions

 • AT&T Cell Booster

35

3

0

Question about NAT around using AT&T/Orbi combo(with 2 XSXs)

Our street recently got fiber so I thought I’d make the switch to ATT from Spectrum. In the past I’ve had no issues when I’ve used ATT, but with the new router I’m having some issues keeping my NAT open. My setup is currently XSX hooked directly to the new ATT router/modem, wif turned off, router ho

Questions

 • AT&T Internet Equipment

36

10

0

Redirects or APi calls from our host are being blocked

When I have ATT smart home manager it blocks any calls I made. When I disable it works fine. I can disable it but this concerns me that the endpoint will have issues with our customers. We allow customers to mask our domain for better ownership etc but are not able to if the customer is on or using

Questions

 • AT&T Internet Security

17

3

0

bgw320-505 Find best 5 GHz channel - does not work

I have had At&t fiber for 5 months now and have been having issues with 5ghz for a while. Have been calling support but no help. Finally, I figured it out. The issue is for some reason my devices do not work if 5ghz channel is anything less than 50. i.e. at channel 36 my phone says cant get ip

Questions

 • AT&T Fiber Equipment

445

31

0

How to get my cable buried?

A new fiber line was run at my house after the original one was damaged by an aerator. Apparently the original AT&T tech used aerial cable instead of burial cable. Anyways, this was done 2 and a half months ago. The tech said it would be buried in 7-10 days. A week ago I called AT&T and t

Questions

 • AT&T Internet Installation

29

3

0

Accepted Solution

Official Solution

lost access to my sbcglobal.net email

I just lost access to my sbcglobal.net email. I use Currently.com and select Mail <envelope icon> and Sign In. I get a new popup window to Sign In to access AT&T mail and Currently.com. I type my sbcglobal.net email and then password. Then I get another popup window to Sign In using Yahoo

Questions

 • AT&T Mail Login & Security

919

51

What do I do about this billing issue

I am unable to add my new bank account. i tried contacting customer service but they said their system was broken and they couldn’t look up customer info. There is no way for me to pay my bill because the AT&T website gives me an error every time I try to add my bank account.

Questions

 • AT&T Fiber Account

28

3

0

MyATT app - my numbersync fraud

I do not have ATT phone service but do have DSL internet. While checking outage information for internet using the MyATT phone app (iphone), I noticed that my numbersync was populated with a person's name I don't know and telephone number.  I found that if I log out of the app and log back in,

Questions

 • AT&T Internet Security

29

3

0

Email Specialist

AT&T general representative tried to give me the number for email support specialist but it is just another general help phone number. Anyone have the specific phone contact for email support specialist?  I am just an email customer with no internet service.

Questions

 • AT&T Mail Login & Security

42

8

0

Smart plug no longer working since fiber install

Since I moved over to fiber my smart plugs stopped working. I have tried to re add them but they time out. I have tried both Bnlink and smart life apps.  My modem is BGW320-505.  I am logged into the 2.4 wifi configuration with mode of b/g/n and 20mhz as bandwidth.  Any s

Questions

 • AT&T Fiber Equipment

40

8

0

trenches in my yard

AT&T contractors came and dug deep trenches in my front yard to install cable lines. That was over a week ago and the trenches have not been filled in but are still open with orange cones and construction plastic sheeting around the trenches. I need to have these trenches filled in and closed up

Questions

 • AT&T Internet Installation

21

2

0

Does Facebook messenger calls/texts show up on bill

Does Facebook messenger calls and text show up on your bill that you are on a call or a text? Or does it just say “data?”

Questions

 • Community lounge

7

0

0

Not Receiving group text messages from tmobile customers

I recently ported from tmobile to att and for about 2 weeks, everything was fine. Last week I noticed that I was not receiving group messages from tmobile family and friends. We are in a group chat with different users (Att, Verizon, and Tmobile). I receive the ones from Tmobile. Individual texts fr

Questions

 • Data & Messaging Features, Internet Tethering

89

9

NO MOBILE WIFI SIGNAL AT 92629 and 92675. IT IS NOT MY DEVICES.

Have called support multiple times about this issue. Have followed directions to test and reset networks etc.  Phone and laptop work well at other locations - THE PROBLEM IS IN YOUR TOWERS OR NETWORK.  Radio signals are weak - about -115dBm at each problem location.   WHAT DO

Questions

 • Network Coverage

30

4

0

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