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Hello. My internet data connection very often not work please help me

I rebooted today many times my phone and turn of for long time the phone and it start to work after 6 hours, and now is the same problem why it lose data connection please fix on my number (Edited as per community guidelines)

Questions

 • AT&T Internet Plans

20

8

0

I lost my prepaid e-SIM

Hello, I lost my mobile device with the AT&T prepaid e-SIM activated on it. I need a replacement SIM or e-SIM. Currently, i'm travelling abroad and will be back in few months. I need my number to receive calls and SMSs.

Questions

 • Wireless Account

4

0

0

AT&T has been charging unknown upgrade fee and cost

When I visited AT&T store for upgrading one phone (we have more than 10 lines on our account), store staff accessed another line and upgrade without my permission. I realized this happen when I receive letter from AT&T. I chat with customer service and call to small business center, also I v

Questions

 • Wireless Billing

8

1

0

Locked iPhone - Wait 30 day message

Hello: I have an iPhone 11 pro that is fully paid off.  I tried to unlock it through the AT&T website and received the "too many times wait 30 days" message.  I have not found knowledgeable help calling to AT&T, but I do have a case number from that attempt.  Can you help wit

Questions

 • Apple

5

0

0

Random folder named “myAT&T” in iPhone files app

Noticed a new folder in the files app which is labeled “myAT&T” and when I open it, it has a document that has a lot of coding on it. I’ve never created a folder like that. I’m not sure how it got there and I’m also not sure if it will mess up my iPhone if I delete it.

Questions

 • Apple

4

0

0

fiber

Why is Fiber still not available on my street in Friendswood, Texas even though they were out months ago in our back yards installing it?

Questions

 • AT&T Fiber Installation

10

1

0

Calls not going to voicemail

None of my incoming calls go to voicemail. I've literally tried every option to get this fixed. I've reset the password, taken the SIM out and back in, reset network settings, all that stuff. I can hear my voicemail on both my iPhone and when I call voicemail and go through the options to hear the

Questions

 • Device Features

9

2

0

BGW210-700 switch side not running at 1Gbps

I have recently updated my service from 300Mbps to 1Gbps using the same hardware setup, ONT tied with CAT7 to a BGW210-700. The BGW210-700 is being used as only a gateway and I have a Ubiquiti EdgRouter connected to it, with the BGW210-700 setup as IP Passthrough only.  All NAT, Firewall and W

Questions

 • AT&T Fiber Equipment

15

3

0

Cannot make a Citrix connection on the AT&T Fiber network

Hello, I'm having a very frustrating issue. I work from home and up until last week I had Spectrum as my ISP. I switched to AT&T fiber a little over a week ago. I log into our company VPN daily and I've had no issues with any connections etc., and I'm really enjoying the increased speed and ca

Questions

 • AT&T Fiber Equipment

388

15

What is the best iOS app for free music without using the internet?

What is the best iOS app for free music without using the internet?

Questions

 • Community lounge

12

5

0

Zero notice on balance until too late

I had AT&T for 6 years and recently switched service. My number was officially transferred on Oct 12. I got an email from AT&T saying my service is disconnected on the same day. I checked AT&T app for balance and it was $0 at the time. I thought I was done until I got a letter in the mai

Questions

 • Wireless Billing

16

3

0

Wifi calling turns off

My wifi calling turns off whenever I make a phone call, which defeats the purpose. I have an iphone12 pro, we have AT&T fiber optic network and great speed in the house. I’ve already chatted with support and they had me refresh network settings.  That allowed me to get wifi calling agai

Questions

 • Apple

2

0

0

ATT Credit Check

For the record I do not mind a credit check I welcome it. I freeze my credit for protection. Around 10/21 went to get a phone ... Couldn't because my credit report was frozen. Basically was told wait 7-10 day once you unfreeze come back today is 9 days later still same situation. I'm beyond furious

Questions

 • Wireless Account

51

12

0

How to use my EBB benefits

I have been approved for the government EBB program but I don't know how to use it?

Questions

 • More AT&T PREPAID Discussions

9

1

0

How to create Static IP address for bobcat helium miner

I’ve been told by a rep at ATT my port is open on my account after setting up my miner. When checking to see if my port is open, I’m showing it’s closed. I have a Pace 5268ac router/modem, and I would like to know how to create a static IP address for this miner. Can someone provide me the steps? I’

Questions

 • AT&T Internet Installation

8

2

0

Lying, Deceptive Sales. No help from customer service

When I was at my girlfriend’s dads house, watching the house for him for someone to come install ATT security system, an additional man came into the house. This man, Michael, told me I could get a new phone at a lower price then what I was currently paying. It sounded too good to be true- and it wa

Questions

 • Wireless Account

13

1

0

Change Plan to Unlimited Data

How do I change my current plan to one that offers unlimited data without buying a new phone?

Questions

 • Data & Messaging Features, Internet Tethering

8

1

0

Disney cruise to Castaway Cay

Will I be charged for texting when I am on a cruise or on a Disney owned island (Castaway Cay)?

Questions

 • Data & Messaging Features, Internet Tethering

2

0

0

cannot sign into wireless account--never get the 2step text verification message

i spent 3.5 hours last week and 2 hours last night trying to sign in and get help now today i can sign in without it asking for a text code this makes no sense the 800# prompt tree is a joke as is tech support i had to spell out the url from att.com web site to prove to the "tech support" that y

Questions

 • Account Features

4

0

0

Owned modem for Internet 75

I am looking at purchasing an AT&T branded 5268AC DSL gateway. My intent would be to use that and avoid the $10/month equipment fee. I cannot see any way to activate it. Is this not possible? For clarity: It is an official, pace 5268AC model modem/router combo, with AT&T badging on the

Questions

 • AT&T Internet Plans

35

37

0

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