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CPNI letter from AT&T

I received a letter on letterhead purportedly from AT&T informing me that "We recently determined that an unknown and unauthorized person gained access to the number of lines on your account" and referenced Customer Proprietary Network Information (CPNI). Is this a genuine letter from AT&T?

Questions

 • Account Features

22

5

0

When will they bury the cable?

My cable has been out there for 3 weeks.

Questions

 • AT&T Fiber Installation

4

0

0

3rd Party Email Servers Not Able to Login - Yahoo repeatedly making me login when on the web

Several months ago, when trying to send a mailmerge through Outlook, my work account stopped working in Outlook. I deleted it and tried setting it up again but it could never connect to Yahoo after that. I eventually set up the account in Mail, which worked fine until a few weeks ago when I realized

Questions

 • AT&T Mail Login & Security

9

1

0

Accepted Solution

Official Solution

Galaxy S22 Plus dual SIM enabled on AT&T network?

I am considering upgrading my One Plus 8 Pro to a Samsung Galaxy S22 Plus. I know the S22 Plus has a nano SIM and eSIM.  Is the eSIM feature enabled so I can have both telephone numbers active on the S22 Plus?

Questions

 • Samsung

2.2K

18

0

My internet connection is lost for a seconds every five minutes or so

My internet connection is lost for a few seconds every five minutes or so. I have to wait a few minutes for everything to be online again. 

Questions

 • AT&T Fiber Equipment

58

17

0

Email Does Not Function Easily Like it Use To

These are recent new problems I constantly encounter on a daily basis, although not all the time... (sbcglobal.net). I've cleared my cache, I've changed my password.   -When selecting a folder, it indicates there are 'x' documents, but when opening up, the response is, 'the folder is emp

Questions

 • AT&T Mail Features

13

2

Apple Watch says no sim

It’s says no sim and no connection all of a sudden. Why? I’ve tried everything to fix it…

Questions

 • Apple

5

0

0

How do you get an email password reset when you cant remember your security question answers.

How do you get an email password reset when you cant remember your security question answers.

Questions

 • AT&T Mail Login & Security

8

0

0

Accepted Solution

Garbled text messages in bellsouth.net email account

Receiving garbled text (metadata?) msgs on my laptop... How can it be corrected? Excerpts of msg from Walgreen's ... <meta name=3D"viewport" content=3D /* triggers "view in browser" link in Outlook */ #outlook a { 3D"https://campaigns.walgreens.com/content/campaigns/walgreens/m= aster/c

Questions

 • AT&T Mail Features

103

7

0

Can’t make or receive calls after SIM card change

I got my SIM card changed yesterday on my iPhone 8 and I can text but I can’t make or receive calls. When I dial any number it automatically says call failed. What should I do?

Questions

 • Apple

8

0

0

International day pass not working

I cannot get the international day pass to operate. I am in the UK and cannot use my phone please help me.

Questions

 • Network Coverage

3.1K

18

0

Accepted Solution

Official Solution

att.net keeps making me change my e-mail password. It says I have had too many attempts when I go to access my account

att.net keeps making me change my e-mail password. It says I have had too many attempts when I go to access my account but it always my 1st attempt. I change my password and sign in for 2 weeks and about 6 weeks later if gives me the message above

Questions

 • AT&T Mail Login & Security

1.1K

47

Yahoo Email login attempts kicks me out on Macbook but not on IOS

January. -I first was booted out of my Macbook Yahoo ATT email account in January after ATT had the horrible idea to force me one password. I was on phone for long time to get back into the Yahoo ATT email on my Macbook and had a reset of password. March my Macbook email all of the sudden said L

Questions

 • AT&T Mail Login & Security

13

3

0

.5% - 1% packet loss on Pace GW with ATT Fiber

Hi, i'm experiencing consistently .5%+ packet loss on my ATT Internet, and the loss is now causing my video calls for work to have issues. I have been running ping tests to various endpoints and consistently see 3-5 consecutive dropped packets out of approximately every 500 packets.  I have un

Questions

 • AT&T Fiber Equipment

6

0

0

AT&T GNC app<.connect.>login issue

I was able to make a connection and ended up right on a login page without any way to register

Questions

 • AT&T Internet Installation

4

0

0

Accepted Solution

Official Solution

trade in ripoff

traded my iphone 8plus for a iphone 12 pro in early november waited till mid december to receive the 12 pro. then a couple weeks before the trade in mail return kit came so did everything by the instructions and i did the check on it and tracking said it was delivered to individual at address. so s

Questions

 • Wireless Account

521

12

Network issues

Hi, I have issues with coverage in & around my home. The internet provider is also AT&T fiber and it's also not helping in providing a stable connection during calls. This is same issue for most of the people in our neighborhood. I tried Troubleshoot & refresh tool http://sm.att.com/8

Questions

 • Network Coverage

23

3

0

Facility Issue, How much longer?

I'm really frustrated with ATT and their excuse of facility issue. I just moved into a new construction and signed up for ATT fiber on June 8th, to be installed on June 18th. That was 2 WEEKS AHEAD schedule. No one ever showed up on the 18th. I have to call ATT to find out that there was a "facilit

Questions

 • AT&T Fiber Installation

7

0

0

Where are the gift cards I was promised

I switched to AT&T recently from another carrier. The AT&T representative who came to my home described the great savings AT&T would provide me plus part of the great deal was that I would receive a $250 gift card for each phone I would trade in to AT&T. I traded in 5 phones. 

Questions

 • Wireless Billing

63

2

0

If you sign up with TracFone, AT&T will sometimes carrier lock your phone

If you call TracFone and ask them to unlock you're phone, they will tell you to contact your carrier even though they are your carrier. They have no idea what they're doing and you will be lucky if you can get them to look up your IEME to tell you that it's not in their systems. If you can get them

Questions

 • Apple

1.1K

10

0

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