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11 ATT Mobility - showing up on credit report- not my account

I currently have a past due account showing up on my credit report in collections - opened 12/28/19 - showing past due balance of $1303.00 - I have been a member of the ATT family since it purchased Cingular.   I have no need for a new account.  This is fraudulent and I want it removed from my credi

Questions

 • Wireless Billing

646

5

0

Enable/Disable LTE In iOS 15 No Longer An Option

Where I work the LTE service it terrible and I have to disable it to use 4G. After installing iOS 15 I no longer have the option to do that which makes my iPhone 11 Pro Max unusable. Is there a way to do this I'm not aware of in this version of iOS??

Questions

 • Data & Messaging Features, Internet Tethering

3K

48

Accepted Solution

One Plus 8T

128/8 GB Is this acceotable for transfer to ATT

Questions

 • Other Phones & Devices

10

1

0

Connectivity issues

My Internet connection is intermittent. Sometimes I have 4 bars, sometimes I have one bar. Mostly I have zero. Yesterday I had connection for about 30 minutes and nothing since then. Moving the device to other locations changes nothing. I’ve reset it, unplugged it and removed the battery 20 times. H

Questions

 • AT&T Internet Account

16

1

0

not able to receive text from @txt.att.net but I can from @mms.att.net Please help. Thank you

I am able to receive messages form @txt.att.net but I can from @mms.att.net  Please help. Thank you

Questions

 • Data & Messaging Features, Internet Tethering

7

2

0

Can't sign into Yahoo.com email. Redirects to ATT with error code

When I go to mail.yahoo.com to sign into my [email scrubbed] the page redirects to att.com and gives error code 652314 att help is a maze of unhelpful information that doesn't apply to this issue. I cannot sign into my Yahoo mail in a browser at all anymore due to this error.   I

Questions

 • AT&T Internet Email & Security

294

7

0

Get busy signal on Verizon cell phone when getting call from ATT home phone

Get fast busy

Questions

 • AT&T Phone Account

6

1

0

No Voicemail and no Multi Message Services Unlocked Samsung S20 FE 5G

I have unlocked Samsung S20 FE 5g - first attempt got me text and phone calls but no voicemail and learned internet connection/data didn't work. After 3 chats, got the APN setting right for internet connection but still no voicemail. Now I realize I cannot get photos on group text and I think I am n

Questions

 • Data & Messaging Features, Internet Tethering

21

2

0

HBO Max losing Crunchyroll on 1/1

https://comicbook.com/anime/news/hbo-max-drops-crunchyroll-2022/

Questions

 • App navigation

2

0

0

Emergency broadband svc

I signed up to get emergency broadband phone service when I get my device on?

Questions

 • More AT&T PREPAID Discussions

16

1

0

Harman spark

Hello att team I have a harman spark device but is not active since I bought it from a friend my question is if it’s possible to activated in a prepaid plan because I wan to try it before entering in a monthly plan

Questions

 • Phones, Tablets & Devices

9

1

0

International Overage Charge

For the month of November, one of the lines from my family line is being charged with an international overage fee. However, my family has not been out of the country for this charge to have occurred. I am looking to get an answer to where that overcharge come from. Thank you in advance, 

Questions

 • Wireless Billing

19

3

0

Accepted Solution

Why do I keep getting an error code when trying to log into my att account?

I received my normal email saying my ATT bill is ready for viewing, but I am unable to log in. I keep getting an error message.  However, I can log in on my iPhone just fine.  I need to retrieve my bill.

Questions

 • AT&T Internet Account

16

5

0

Need to see list of incoming calls from State of Wyoming

Need to see list of incoming calls from State of Wyoming. Only one call that I need the incoming phone call number for

Questions

 • Online Account Access

15

2

0

Complaint about customer loyalty department

I have a complaint about the Customer Loyalty Department. I have already spoken to CSRs and managers there, so resolution of my complaint is not going to happen through them. On October 21, I spoke to a CL CSR about a promotion to lower my bill for the next year. That CSR confirmed that he could low

Questions

 • U-verse TV Account

20

5

0

Accepted Solution

Two new iPhone 12 Minis - one connects to 5G, the other does not

Hi all, I've recently purchased 2 new 12 Minis, one for my son and the other for my daughter. Both are on my family's Unlimited plan. My son's phone was an old line, adding a new device. Transferred from an iPhone 6S. My daughter's was a new line, new device. My son has reported that his phone n

Questions

 • Apple

32

11

0

Unlimited Elite Plan, Personal Hotspot for iphone12 Pro and for Ipad Pro (with cellular) simultaneously

I have an Ipad Pro, Gen 3, with Cellular. In the past I had an Iphone 10Pro.  I was able to use either device as a personal hotspot for my laptop.  I upgraded the Iphone to a 12Pro.  Now my laptop will only connect to the iPad as a personal hotspot; however, once the laptop connects

Questions

 • Data & Messaging Features, Internet Tethering

15

1

0

Closed

Genie vs. Whole Home

Previous set up was HR44, HR24 and H24 with whole home dvr. HR24 died, replaced with C61 Mini, H24 replaced with C51 Mini (both Minis sent by Directv). Decided to replace H24 because on demand programs recorded on HR44 or HR24 were only watchable on whichever receiver recorded it. Now ALL programs r

Questions

 • WatchTV Activation & Setup

7

2

0

Accepted Solution

Payoff installment plan & credits

Just to make sure I understand, if I payoff my installment plan for my iPhone and do not trade it in or upgrade it, I will continue to get the trade-in credits until the end of the 36 month period ?

Questions

 • Wireless Billing

17

3

0

Family Plan in reference to payments

Hi, I am currently enrolled in the family plan for 4 lines. For clarification: if one line is not paid will that terminate all the other lines that paid their bill as scheduled??

Questions

 • Wireless Billing

12

1

0

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