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Why is AT&T blocking emails from Jotform? How do we fix this?

Sometime around two years ago, I stopped receiving emails from Jotform (jotform.com) sent to my att.net email address. I have inquired with Jotform and they said the issue needs to be addressed by AT&T because it's their servers that are block Jotform emails. The emails are not going into spam,

Questions

 • AT&T Mail Features

19

8

0

Closed

Discounts for pastors

Are there discounts for pastors

Questions

 • Wireless Billing

927

3

0

Locked Out of Email Account

I am locked out of my email account on all of my devices. I have had this email for 15+ years and it is imperative to me that this be rectified as soon as possible. I spent over an hour on the phone with three different people yesterday and was told that my case would be "escalated".  I still h

Questions

 • AT&T Mail Login & Security

769

14

0

email problems

I have been having numerous problems with email for several weeks. I have tried different browsers, cleared cache, etc. I log in through server. Logging in is nightmare. Keeps circling to "logout successful" and have to keep trying over and over. Emails will not refresh. Have to sign out and sign b

Questions

 • AT&T Mail Features

93

10

Need help figuring out why I am having connection issues (~10 second lag spikes every couple minutes)

I am currently experiencing consistent lag spikes every couple minutes that last anywhere from 1-10 seconds, which is considerably frustrating, naturally. (My internet connection is directly wired to the router so this almost certainly isn't a wifi issue.)  Aside from when the lag spikes hit,

Questions

 • AT&T Internet Equipment

8

0

0

Fiber modem reboots every day

I love my 1G fiber, but the last few weeks it has started rebooting itself every day. Running a connectivity logger on one of my computers, I can see that the reboot is happening extremely predictable - every 25h8m7s. I can predict almost to the second when my internet will go down. There is no

Questions

 • AT&T Fiber Equipment

27

5

We havent received your device

I used ATT next up to upgrade my old Samsung S21+ to S22+ on 28 Dec,2021 and sent back the S21+ with included Prepaid shipping Label in just couple days later in January. I was carelessly to walk away after dropped off the package without asking for a receipt with tracking number. I call ATT and the

Questions

 • Wireless Billing

8

0

0

What is your Favourite PC Game?

Simple Question, what is your Fav PC Game? It doesn't have to be of all time, as I totally get people change, but what is it right now?Mine is probably Sacred 2, i played it on and off full time for about 3 years.

Questions

 • Gaming Arena

163

8

0

Self installation Question

I recently signed up for AT&T internet, and I chose the 'AT&T Internet 18' plan. I just found out that there will be a $100 installation fee. However, when I called back to try to change my service to self installation, they told me I wasn't able to do that for this internet plan. That seems

Questions

 • AT&T Internet Installation

7

0

0

impossibility to have a voice call

Hello, i’m using a french operator because i live in France. When i arrived to USA, it switched on AT&T and everything was working very well until Saturday. On Saturday, i received this text message from AT&T : “Welcome, you are roaming on AT&T. Due to network technology compatibilit

Questions

 • Wireless Account

587

17

0

Trade-In credit not received?

I traded in a phone under a promotion back in March, and my July bill just posted and I've still yet to received my credit. I was prepared to pay for three months, since the promotional said it could take three months to show up, but considering I've still yet to see it what are my options? How do I

Questions

 • Wireless Billing

4

0

0

landline not working

Base of phone not working. There is power but can't make or recieve calls

Questions

 • Landline Phone Troubleshooting

11

3

0

Accepted Solution

Coverage in Colombia

I saw recently that roaming through South America is now covered with the elite unlimited plan I am preparing for a trip to Southwest Columbia where the only coverage will be through the Claro network Is that provider AT&t has a partnership with or should I plan on getting a local SIM card

Questions

 • Network Coverage

24

3

0

Going around in circles with AT&T for FAM discount, been a year and I still can't get it applied correctly or credit for the 9 months

Changed from the 30gig wireless plan to the Unlimted one.   I'm entitled under my FAM code for a discount off the service AND $10 a line.  I've got 5 lines.   9 Months of calling, getting US and foreign call centers and everyone keeps saying they will fix and nothing ever gets co

Questions

 • Wireless Billing

36

4

0

I can't log into e-mail

When I try to log into my account it keeps telling me that I've tried to sigh in too many times. I try to get a new password then it tells me I have to answer the security questions to get the password. The next time I try to log in I have to do this all over again. I've tried this on two different

Questions

 • AT&T Internet Account

4

0

0

Locked out of pacbell.net email account

I have once again been locked out of my legacy pacbell.net email account and have received the too many login attempts error message. I was able to briefly regain access recently through the assistance of Caleb Patterson.  I am hoping he can again provide a temporary password that will allow m

Questions

 • AT&T Mail Login & Security

4

0

0

Trade in Scam

I traded in 2 Galaxy phones this year. One in January and one in March. In January I used my local ATT store where they pulled up my account and told me that I as eligible to take advantage of the trade in. In March I used the ATT website and the 'upgrade' option on my account for the other phone. I

Questions

 • Wireless Account

17

1

0

Fan Pin Question

I need some basic information. I am attempting to upgrade a Mifi Hotspot for my Church. Currently, it is a AT&T Mobile Hotspot Elevate 4G. I am interested in purchasing one of the new Nighthawk devices, and when I enter the account number for the Hotspot and the zip code, it goes to the page whe

Questions

 • Wireless Account

4

0

0

Unable to activate Boyd sim

So I made the switch to Att after being with Verizon for 17! Years!!! I’ve been told oh how wonderful Att is!! They have been a NIGHTMARE!!! I did the change at a authorized center (sams club) and they set everything up there then informed me afterwords I had to wait for my SIM cards. Which then lef

Questions

 • Apple

7

0

0

Experian Boost does not recognize "Connect Tech" as a cell phone carrier, when you pay your bill with a credit card it no longer says AT&T

When you pay your AT&T bill now with a credit card instead of saying that the payment is for AT&T it says it is for "Connect Tech", that's ridiculous did you know that Experian boost does not recognize "Connect Tech" as a cell phone carrier? When you pay your AT&T bill with a credit card it should s

Questions

 • Wireless Billing

272

31

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