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At&T prepaid wireless zeroed out my account balance

I attempted on numerous occasions to renew my account before it was to expire on 5-28-2023. Unfortunatly, being that 5-28-2023 was a Sunday, there were No representatives available.  When I called on Monday morning at 5am I had a cash balance of $656.62; but there were no representatives avail

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ATT Wi-Fi calling lost after adding second eSim

Hi All! While overseas I have iPhone with dual eSim, one of each is ATT with Wi-Fi calling supported, When the second was travel data only , ATT Wi-Fi calling worked fine on Wi-Fi, but then it was replaced with local eSim that set as primary voice and data. Both plans support Wi-Fi calling. In t

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Internet won't stay connected

My internet has been fine for years, but recently it started dropping in and out frequently and randomly. Sometimes it will be fine for hours or even most of the day, other times it will disconnect and the broadband light will blink green, go red, and blink green again over and over. This can last f

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Official Solution

HBO Max to Max

Now that Warner Bros. Discovery has announced Max, for those AT&T subscribers who still have a free HBO Max subscription, will AT&T continue with their promotion for Max?

Questions

6.3K

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Random High Pings in Games

I randomly get high pings in most of my games. This is the first time I've had AT&T internet. I've had it for about a year now. Sometimes the ping is normal but then will suddenly shoot up by a significant amount making games unplayable. I just a want a reliable connection. What can I do in this

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Wrong Device and Loyalty Phone Number

I received the wrong color Pixal 7 Plus. After switching over from my old phone I promptly told customer service about this problem. I was told to exchange it at the store. Additionally I had issues with this new phone. I decided I wanted to go back to a Samsung. I went to the store and they t

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Alternative ATT fiber router

Anyone know of a alternative router for ATT Fiber?   I am experiencing terribly slow speeds on a 2GB plan.   I think the router could be the issue.  Anyone try a different router and get better speeds?

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Old AT&T equipment removal

We formerly had an account for cable with AT&T, but no longer do. When we terminated service, the box is still attached. Since then the power pole has been replaced, but they won’t move the old equipment to the new pole so now we have 2 poles in our yard. One houses only the old , likely outda

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AT T COR DF charge to my debit card

I checked my bank balance this morning. Friday I payed my ATT bill online with the debit card. The charge is pending.  There five other pending charges that all say AT T COR DF - several numbers - last 4 digits of my debit card  The five charges range between $265 and $1062

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my second tv wont connect to wireless

It worked previously now it wont connect to wireless all other devices are working?

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BGW320 won’t connect after reboot (never-ending slow blinking white status light

We recently got a new gateway, the BGW320 and all was working well. This morning I unplugged the power to the gateway while untangling some cords, but after plugging it back in it will no longer connect, it powers back up fine but never establishes a connection to the fiber, just a slow blinking wh

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AT&T ActiveArmor Mobile Security Advanced question

Hi. I recently purchased AT&T ActiveArmor Mobile Security Advanced for my iPhone. Does anyone know if I still need Nomorobo for my iPhone? Thanks.

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13

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Official Solution

sbcglobal.net

Hello, I still use an sbcglobal.net email address which was assigned to me when AT&T "took over" Yahoo a number of years. My questions are: Is sbcglobal.net being discontinued?   Do I need to move back to Yahoo? If so, can my emails be transferred over> For how long can

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Does this email address exist?

Can you tell me if this email address exists?

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Can’t login to email

I am trying to recover a password for an old sbcglobal email. I do not know the security questions and the backup email is incorrect.  Is it possible to recover the password?

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Can't verify subscription

Since the switch to max I can not log in on any devices period. It is logged in on my phone but I bet if I log out I can't log back in. This seems to be a common issues since the update.

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Malicious URL Notice

This afternoon I got a notice with the URL listed as adobe.something with two options close or stand down I closed it each time it appeared. At the time I was booking a hotel room on a National chain’s website.

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Email view

After I click on my email, it switches to a different view that's in large print but often without the graphics. How do I get it to stop doing this?

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Samsung galaxy 4 watch

I want to move the watch on my plan to work with a different phone number on my plan. How do I do that?

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Official Solution

Is this email legit? I've received it a few times but have ignored so far.

Mailbox Management <[email scrubbed]> Sun, May 7 at 4:58 PM Dear AT&T Mail User, This is to notify you for the final time that we have stopped processing incoming emails on your account since you have refused to upgrade your account to our new service and we have been forced to block your

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