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New iphones stolen

I added a new account in att on 04/21/2024 with 5 new lines. I supposed to get 5 new phones from att through fedex today. Fedex tracking shows delivered but it is not. Delivery time is 2:10pm and i checked it around 2:25pm and its not there. I created fedex case but they closed it. No one lives here

Questions

25

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Water Damage Responsibility

Who is responsible for repairs to water damage inside my house that was caused by water coming into my garage wall from the AT&T conduit going from the green box in the yard into my garage wall? The green box was installed uphill from my house and water has been flowing into my garage wall throu

Questions

18

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Closed

What is being done about the data breach???

Personal information about your customers was stolen from someone within the ATT company, what is being done about it?

Questions

710

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Can variable speeds passthrough either the red ONT Port or SFP/SFP+ fiber port

I have the AT&T 2.5 Fiber plan with a modem BG320-500. Can I connect the BG320 device with my Ubiquiti gateway, UDM-SE device?  The port choices on the BG320 are: the 1- red  ONT Port,  or 2- 10 GB rated SFP/SFP+ fiber port, or 3- Port# 4 5GB Ethernet port .  The port choice

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29

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Failover Doesn't work with Unifi Equipment

My primary Internet connection is with the BGW320-505 setup in Pass-through mode connected to my Unifi Dream Machine Pro. (UDMP) My secondary Internet connection is with Xfinity cable modem.  This is a great secondary option for me as it only costs me $20 a month.  The issue is, I've ha

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19

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Cannot verrify auto-forwarding email address with Yahoo Mail Plus for AT&T

I have an @bellsouth.net email address with AT&T that I would like to auto-forward to a new email address. I signed up for Yahoo Mail Plus for AT&T to enable the auto-forwarding feature. I have gone to Settings > Mailboxes > and entered my my new email address to auto-forward to, whi

Questions

34

7

Updated U-Verse app has garbled account information and the wrong channels

I just tried to use my U-Verse app, had to update and now all the system info is garbled letters and numbers and the tv stations are not ours. I have deleted the app and reloaded, but nothing changes.

Questions

133

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ATT plan eSIM and ATT prepaid eSIM

I recently switched from Att prepaid to a plan with phone installments. My question is if I add my prepaid eSIM to my current phone what will happen? Will I be able to keep my old number on new phone or will it replace my current phone plan? I also read if I add it, it will delete the physical sim i

Questions

21

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Earlier self install date

I was supposed to receive my equipment on the 26th but I got it today I was wondering could I install it now and get an earlier activation date

Questions

17

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Internet Speeds Dropping At Same Time Every Night

I am a student who often stays up to finish homework, play games on my off days, or enjoy some television in the form of Youtube or Netflix. Sadly, I have come to the realization over the last few months that AT&T seems to be cutting me off in the later hours of the night. Specifically, 12-2:30

Questions

53

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signing-in to att account sometimes requires give mobile number for verification code

Not sure my message and question is in the correct forum place. Starting last year, AT&T required online account holder to give a mobile phone number for account verification (for yahoo/att/currently home page sign-in).   So we made use of my mobile number, a NON At&t number, for

Questions

33

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Water Meter Tampered by AT&T Technician

On Sunday April 21st, 2024, around 2pm, we noticed that our water meter was tempered by someone, after reviewing our video camera footage, we noticed a technician from AT&T remove the cover of the water meter and ran wires inside the water meter. This is unacceptable, especially when we were ho

Questions

28

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US customer service rep

How can I talk to a US based customer service rep?

Questions

17

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Calls from OOMA go straight to Voicemail

When I call my prepaid number, (Edited to remove personal information). or my daughter's AT&T mobile, (Edited to remove personal information), the target mobile phone does not ring buy my call goes straight to Voicemail. As far as I can determine, this happens only with AT&T mobile phones.&

Questions

500

28

New Home - Please Turn on AT&T Fiber

At the end of March, I moved to a new build community in Charlotte, NC. When I was looking at the homes in January, the builder assured me that AT&T had already laid the line for Fiber and it would be on and ready for my move in. It is now towards the end of April and AT&T has still not turn

Questions

24

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Trying to figure out what was installed on my property

My name is Riley (Edited as per community guidelines). I don’t know why it took me so long to reach out about this, but I am inquiring to find out what and why was there something installed on my property without my consent? I purchased the home in July 2020 and in the early summer months of 2021 AT

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30

5

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Strange Notices of Unpaid BAlances

I've been getting repeated notices of unpaid balances on my AT&T account. But when I log into "My ATT", I see zero balances.  What do I do to reconcile the false notifications with my actual payment history?

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27

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Accepted Solution

FAN ID

what's the meaning of fan id and I don't have 1

Questions

15

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S23 5G standalone forced on

I want to select 4G LTE in some service areas, but my phone (Samsung S23) will not allow me to select this option (5G Standalone switch will not toggle off). How can I change the network mode?

Questions

2.3K

18

Spam emails with wrong address still delivered to me

1) Getting emails addressed to my address but with @yahoo, @aol, @att instead of my @sbcglobal.net suffix. I should not be getting these! 2) Often use disposable FROM addresses.  Seems to be no way to block them because each one comes from a different gobbledegook address.  

Questions

17

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