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ATT facilities request

I work for a water District in Kern County CA. We have a pipeline project in the near future and would like to add all ATT facilities into the design. What do I need to do to get these facilities?

Questions

19

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Active Armour found my email address on dark web because of an AT&T Data Breach

It coincides with a 4 digit text message Number supposedly from AT&T That Stated I was no longer able to receive my Auto pay and Paperless discounts do to recent changes to my account it included a link to resign up for those discounts. I immediately deleted the text. because I know AT&T us

Questions

52

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Official Solution

Settings for Basic Cruise Package for a Samsung Not 10

It is not clear from the descriptions I have read what the settings should be for the Basic Cruise Package on a Samsung Note 10. I have the International Day Pass.

Questions

23

1

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Official Solution

Winegard GW-1000 Gateway

I would like to add Winegard Gateway GW-1000 to my RV. It takes a AT&T SIM card. What do i need to add to my plan to support this ?

Questions

31

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Paid to upgrade my plan to allow me to text and call internationally. Now I’m international and can’t text or call.

So a few days ago I went to an AT&T store and they upgraded my account to allow international texts and calls, and I specifically asked them if this meant I’d have service in the UK, and they told me yes. Now I’m unable to text or call anyone and I’m in the middle of a London airport. I’m very u

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21

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Official Solution

Paramount+ and Showtime

Paramountplus is now accepting U-verse credentials for login. Download the paramount+ app to your device and open it.  In a web browser, go to paramount plus.com/partner and select AT&T U-verse to login. There are a lot more movies and shows available now than on the deprecated Show

Questions

5.9K

22

Advanced Active Armor Dual SIM

when using this feature does it automatically apply to both numbers on the same device. (both numbers are ATT postpaid with the advanced feature enabled on account). im using iphone 15 pro and Ive noticed that the caller detail feature is only working with one of the numbers not both. is there a way

Questions

20

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Online Account Purchases (Add Line, etc.) Error “Something went wrong”

I cannot make any transactions on my account - upgrade, add line, new device, etc. this has been an issue in my account for over a year. Each time I try, I get the following error: “Uh oh! Something went wrong Please call us at 800.331.0500 or 800.331.0600, so we can help with your order. BUSINES

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20

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Accepted Solution

email

i have an name@sbcglobal account but I get emails that don't belong to me on that account.  especially ones with the same name part but ending with att.com, and currently.com. example instead of [email scrubbed] I am getting name@att.com and [email scrubbed] how can i remove the att and currently em

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23

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Horrible customer service

On 4/10/23 at 4:30pm I called AT&T about my bill being $86 higher than normal. I was told that both lines on my account were charged international day charges from 3/8/24 -3/12/24 and that towers stated I was in the Dominican Republic. The first person I spoke to said I’m responsible for the cha

Questions

37

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Packet Loss

So I've done everything from calling support twice and they both were telling me something clearly off a script to like restart my router and change settings. That too many people were on the internet when according to them, its rated up to 12 items but they said we have 10. Not all 10 items are use

Questions

20

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Daughters new phone deactivated son's number

My daughter got a new phone (iPhone 14) that used my son's phone's (iphone 13) upgrade eligibility. As a result, when her phone was activated, it deactivated my son's. Now it looks like we have two of the same phone with different numbers, only his number isn't active on his phone. How can I fix thi

Questions

36

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Official Solution

Closed

What do these code means on my bill?

Some numbers are coming in as codes. What do they mean1C0DE902431C0DE81787

Questions

1.5K

8

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Closed

Locked out of email on every device!

I have tried using different browsers, clearing the cache, changing the password. Nothing works.  I get ATT error message every time on every device.  This is an sbcglobal.net address.  Logout successful loop that I cannot get out of.  Have tried other computers.  Same resu

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17

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Discontinue fiber connection backup AP

I would like to discontinue the backup capability and access point for my fiber connection. I DO NOT want to discontinue the fiber connection itself.  I have backup capability with another carrier.  How do I do that? Thank you.

Questions

30

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Closed

Unlocking an LG V60 in 2023

I have tried to unlock this phone that has been paid off and get the message that the imei provided is not a valid At&t IMEI. Is it possible to get an LG phone unlocked since they have ended their cellular phone division?  I was wanting to know if I could get someone to look into this if p

Questions

132

6

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Official Solution

Using boost sim in at&t phone

Now that boost is running on the AT&T network would it possible for me use a boost chip running on the AT&T network in an AT&T lock device? I have a Samsung note 10 that I bought from amazon it was supposed to come as an unlocked device however it is still tethered to the AT&T networ

Questions

8.7K

8

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AT&T Trade-in SCHEME

Jan 19, 2024 - I traded in my eligible, unlocked and in perfect condition iphone 13PRO 256GB with AT&T Value Plus(SM) plan and ATT received my trade in device on Feb 13, 2024. I never missed a payment as they are on auto-pay. When I started the trade in process, I checked my eligibility with the

Questions

53

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ATT set up a second internet account for my address and I can't get rid of it

I got an offer from ATT to upgrade to fiber. I went through the online setup process, and scheduled the installation. When the tech arrived, he thought I was new customer. I told him I already have ATT, its just changing to fiber. He seemed confused, said that shouldn't be possible, and that he can'

Questions

73

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Official Solution

U-Verse picture freezing multiple times per hour

We have AT&T Fiber 1Gbps. 3 TVs, 1 with DVR (VIP 2262v2) is the one we watch most often. 1 box is wireless and the other is wired. There is nothing between besides the patch cables in and out and the Cat5e in the wall. Uverse picture will freeze for 2-5 seconds then resume.  It happens

Questions

830

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