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Returning Fixed wireless antenna and pole

I have returned the modem, etc. to att, what do I do with the antenna and pole?

Questions

21

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Cubot King Kong Power

I need a rugged phone but ATT made mine obsolete and sent me a samsung galaxy. I bought a Cubot King Kong Power phone and tried my sim card, it will show my phone number and ATT but no service. The manufacturer stated it was not compatible with ATT but some of the reviews said it would work if you i

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51

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Can AT&T Convert my phone lines into ethernet ports?

Just moved into a new home and I was wondering if the phone line cat5 ports in my rooms can be converted to ethernet ports? Already have at&t service but I wasn't here when it was installed. If they can't, does at&t provide ethernet installation?

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22

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Accepted Solution

ATT billed me $250+ for international calls and got to know it only in the next bill.

I called ATT to check an additional charge on my recent billing cycle ($250+). I did not realize I made an international call until I got my credit card charged with the bill. I didn't even receive an alert or text message (except for an SMS after 2 days of calling and after the billing cycle which

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28

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sbcglobal.net email address

I used to have a email at sbcglobal.net but I can not longer access it is there a way to migrate it?

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26

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Anyone else getting scammed at Target?

Got scammed by an employee off ATT at Target while shopping. Promised free phones and a lower bill than what I was paying. Turns out I was lied too. My new bill is $100 more than what it was.

Questions

1.7K

20

eSIM

eSIM not working. I transferred it to my old phone for the day, then transferred it back, but it’s not going thru.

Questions

22

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Internet Latency Issues

For few years I've had perfect service, no reason to ever call AT&T but over the last several months I've had this terrible latency/download issues that will typically occur a couple to a few times a month and basically last an entire day. When this occurs it affects all devices and isn't to any

Questions

443

23

Passthrough mode on Nokia BGW320-505 intermittent

We are having intermittent issues with our Nokia BGW320-505. It is set to Passthrough mode with DHCPS-Dynamic. When it is working right, it passes through the WAN address, e.g., 76.210.33.158, to our router. But every now and then it passes a LAN address, e.g., 192.168.1.67, and we lose connectivity

Questions

22

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Software Update Interrupted message

I like most people have been seeing a message that states "Software Update Interrupted. No Update is available for your device at this time. Please try again in 24 hrs." This issue is directly related to AT&T and Samsung phones. Basically, every single Samsung phone on AT&T has this issue so

Questions

13K

25

Accepted Solution

Official Solution

Letter from California Public Utilities Commission

I received this letter from the CPUC about AT&T. What does it mean??

Questions

5.8K

58

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Accepted Solution

Exposed Wires Damaged Junction Box

Hi I live in a seniors community in Oceanside, Ca. 92057. 3 Days ago a homeless man was taking the covers off everything on this street. Water, sewer, and your ATT Feel free to call me for more info. Curt C. (Edited to remove personal information). [email scrubbed] Thanks for your attention to thi

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17

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Don’t trust them as your work phone provider

I missed a half of day of work due to the outage and Att basically laughed in my face offering 6.00 credit when life is hard and you caused me to miss money and take no accountability. I hate this and this is the worst experience ever. Even customer service gave an attitude of I don’t care. Worst ev

Questions

23

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Official Solution

ATT Annual Enrollment 2023 for retiree spouse not medicare eligible

Can anyone tell me if there are some general problems with the process for annual enrollment of a ATT retiree's spouse? Or if I am perhaps on the wrong site? Specifically I have a couple of examples:  (Also I have tried calling a couple of times but support staff I have contacted has been well

Questions

2.4K

12

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Official Solution

Payment Notifications

Can I get Autopay to automatically send payment notifications for each month.

Questions

80

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visual voicemail not available on new 24Ultra??!!

I tried to get my visual voicemail set up on my new Samsung galaxy 24Ultra and it won't set up. I did some google searches and seems that visual voicemail id not an option on this phone? So you pay $1300,on a new phone(I didn't because I got the $1000 off deal) and an app that allows you access to y

Questions

21

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Accepted Solution

SYNJ PHONE SYSTEM EXTENSION ISSUE - can't select an extenison

My system is frequently dropping the dial tone so we can't make or receive calls. Now inbound callers can't select an extension and the inbound recording simply loops.  Help!  :)

Questions

16

3

ATT store manager cx line on accident and now we can't get it back???

We went to an ATT store on 19Feb2024 to return a tablet and cx the line associated with the tablet. The store manager instead cx my husbands phone line on accident. They were not able to restore his line after 2 hours. We've called every day since and spent 9+ hours trying to resolve the issue. No o

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37

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my stuck in SOS mode

my phone does not have service and is stuck in SOS mode. i’ve tried everything: refreshing esim, installing updates, following prompts on my at&t account to troubleshoot and nothing is working. is there another outage today 2/23/24? the outage yesterday didn’t affect me. i’m in washington, D.c.

Questions

52

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Received message that I won an iPad Pro and Magic Keyboard and wanted to make sure that my laptop was being delivered to my residence

iPad Pro and Magic Keyboard and I have a confirmation code B1653-825-153 and would like to know if it’s on its way

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13

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