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Advanced Messaging

Why does advanced messaging not work for only one of my contacts? It worked before and it stopped. No changes to phones, plans, and they are both S22 Ultras. Turned off and on the features on both phones, reset the connection for both through AT&T.

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6

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Lost phone. Need a new sim.

Can't get new password or 4 digit pin because phone is lost/stolen. The battery is dead. There were no apps on the phone to locate a lost device.. went through the steps to reset passwords and pin numbers and it keeps wanting to send codes to the phone to verify the user. We don't have access to tha

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10

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Customer Service told me to go through with a purchase because they assured me they can apply the discount afterwards

Hi everybody. Everyone in my family including me (family of 4) have been receiving texts from ATT's automated messaging machine that said that we are eligible for getting a $100 bill credit if we use this link: att.com/Unique100Credit for our purchases as long as we use the offer before 5/31/23.

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14

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Military PCS Cancelation

My husband and I recently received orders to PCS move overseas for 3 years. Because of this we have to cancel our service as AT&T does not provide coverage there. We each have installment plans that we entered into over a year before receiving orders and we both traded phones in with credits to

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6

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I can’t access my email

I’m no longer an ATT customer but I was told I could keep my email that I’ve had for over 20 years. Recently I haven’t been able to get into it. I’m told I need to change my password but in order to do that I need to login into an account I no longer have…. I was shuffled to another customer service

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8

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Wireless Signal is HORRIBLE......

We have been with AT&T for many years..... Their Cell service has been on a slow downhill decline and in the last few months I have done my best to educate myself on how to solve these issues. I have spent 100's of hours by now trying to resolve our issues, and I have opened "tickets" that never

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55

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down wire

I have a downed cable wire on the main road in front of my property, what should I do? No one from AT&T has arrived to repair it despite many requests for them to.

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10

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Internet going down every day for hours

I've called Att a half dozen times attempting to figure out why this areas internet(not just mine) has gone out for the past 4 days for hours on end. Not only did everyone who answered the phone have no clue- they also said not even a manager would know. Not one of them cared about losing me as a cu

Questions

17

3

Yahoo will not verify my att.net email on Mac OS, but works on my iPhone.

My @att.net email works fine on my iPhone, but yahoo will not verify it as a third party on my Mac OS laptop. Is it an OS issue?  I can login directly to @att.net email on yahoo.com but it will not come through to my internet accounts on my Mac OS email.  Suggestions?

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2

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Unable to log into AT&T APP

Hello, I just very recently switched from verizon wireless to AT&T. I decided to go with an Iphone, which I've never previously used before. I downloaded the AT&T app and have continuously received an error message reflecting " "Something's gone wrong, We may be having trouble with your co

Questions

6

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Accepted Solution

AT&T unlock portal prompts me that the IMEI entered does not match an AT&T device

I have an iPhone 13 Pro Max that I bought from BestBuy was locked to AT&T, and I got a prompt "the IMEI you entered doesn't match an AT&T device" when I tried to unlock it device, but I confirmed with Apple that the current activation policy of the device is US AT&T Activation Policy, do

Questions

15

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Official Solution

How to move data to your new phone - AT&T Community Solutions

Learn how to transfer your photos, texts, and more! First off, congratulations on your new device! If you are like me, you want to move your pictures, videos, and data to your new phone. Most people may find it intimidating but not to worry, it is really easy. You'll find some apps and resources b

Questions

5K

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How can I sign in to my sbcglobal.net email?

I tried to sign in and it redirected me to make a currently.com email. I understand sbcglobal has been retired, but I do need to access this email so I can forward it to another one. Please advise.

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7

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Can't sign in to ATT email or account

I am unable to sign in to my ATT email account or Direct TV on Chrome or Firefox but everything works fine on Microsoft Edge. The problem first occured on Firefox, then I switched to Chrome, which worked fine for awhile. Now I can only access my email on Edge. I get message saying "This page isn't w

Questions

71

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Adding prepaid service for a hotspot onto current account

We have a business internet account and we have a Netgear Nighthawk device that a co-worker activated using her personal information. It is a prepaid as needed when we go to tradeshows. How can we link that device to the business account and manage it from there? On-going, how do we add data onto

Questions

7

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Can not log onto account

I get this message: We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later.

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8

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Where/how do i contact ATT to update the availability address?

I do have an AT&T white cable in my LV box, also the landlord told the unit is pre-wired with firbre. But the "Check Availability" website is still showing "Looks like AT&T Internet isn't available at your address." for almost 6 months since i moved in. I went to a ATT store, and they to

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10

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Old Bellsouth email no longer accessible

I have the same problem I have seen in several posts. I have had this email for over 20 years.  When bellsouth went away somehow the email continued to be available via yahoo/att.  Starting a couple months ago, I can no longer log in.  When I enter my email and password I am taken to

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10

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Email Offline

My AT&T email is off line. I am using the Outlook app.

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2

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We lose the connection on one of our tvs every day and have to reset the modem.

At least once a day, sometimes more often, our bedroom tv loses its signal and we have to reset the modem. This is very frustrating, especially considering how much we are paying each month. Seriously considering dropping U-verse altogether!

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3

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