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Neighbors have att internet but I cannot get it

I built two new houses on the same property as my current house that has att internet but att is saying I cannot get internet at those addresses even though I have internet at the current house and it is further from the main hub than the new addresses. The property is a triangle and because of that

Questions

 • AT&T Fiber Ordering

63

2

0

Upgrading to Another Prepaid Mobile Hotspot Plan

I am currently a couple of months into my fully paid prepaid $300 20GB 12 Mo. Mobile Hotspot/Tablet Plan. I am considering upgrading to the prepaid $55 50GB Mo Mobile Hotspot/Tablet Plan. In upgrading to another prepaid plan, will the unused portion of my existing plan be applied toward the purch

Questions

 • Data & Messaging Features, Internet Tethering

23

2

0

Painful phone unlocking exercise!

Basically, spent hours chatting and over phone conversations trying to unlock my ATT LG V69 ThinQ 5G with no success. Even tried outside services with no success.  The phone is not on any contract, has no unpaid financial obligation and is not blacklisted.  I even contacted the BB and spo

Questions

 • Device Features

15

1

0

download my entire 4 line bill of calls, text and data?

how do i download my entire usage bill detailed call , text and data

Questions

 • Wireless Billing

17

1

0

New wireless number having another area code

Is it possible to take a new wireless number from a city/area and number starting with area code of another area? E.g. Can I take a new wireless number in NJ starting with area code 224 (area code for Chicago) instead of area codes de 732 (area code for NJ)?

Questions

 • Wireless Account

16

1

0

New cellphone delivery

UPS SAID They left my phone at the front door at 6 PM on 12 3 22 I was not home and when I arrived at 9:20 there was no package on my front porch at the door

Questions

 • Apple

18

1

0

Galaxy watch 4. No access to SN or model# for repair or exchange.

The 1st day I got it I brought it home turned it on just to test it out never connected it to a phone because I was going to give it to my son for Christmas well now Christmas is almost here and I'm trying to get it set up for him and it won't charge he won't power on and I can't access the serial n

Questions

 • Wearables

12

1

0

Accepted Solution

Official Solution

Hackers have device information phone number

Hackers have (Edited as per community guidelines) device phone number, device information, device Gmail address, [email scrubbed] there connecting to phone, face book ect. Could one contact att concerning this for me, calls as I have problems with such with other phones calls blocked not the attende

Questions

 • Android

50

2

0

Accepted Solution

Plan changes

I would like to know and have wanted to for a long time now, how can AT&T justify shutting the plan you've already paid for away when you decide to change plans? It doesn't seem right that a service you and now possibly the federal government have paid in full for a 30 day period can just be sh

Questions

 • Plans & Features

38

5

0

Question about my fiber install?

My neighborhood's fiber is aerial! I had an installation yesterday. The technician ran my drop down the telephone Pole and across the yard is this normal?

Questions

 • AT&T Fiber Installation

35

1

0

Closed

(New 14pro max )

UPS said they delivered my phone and left it at my front door at 6:08 PM oh December 3, 2022. I was not home I arrived at 9:20 PM and phone was not there.

Questions

 • Apple

19

1

0

Problem with my email

I wrote my email wrong we y i place my internet,i need help to put the right one

Questions

 • AT&T Internet Account

11

1

0

Accepted Solution

Official Solution

The replacement cell tower quit working

The replacement cell tower worked for several months. On Nov 9th it just stopped working. All the lights are yellow. When you unplug or press reset they come on immediately all yellow.

Questions

 • AT&T Cell Booster

79

14

0

I know my email, password, and user ID, but ATT says it is incorrect, when I try and access my sbcglobal.net email account.

I know my email, password, and user ID, but ATT says it is incorrect, when I try and access my sbcglobal.net email account. I try and reset the password, and get all the way to the security questions.  I enter the correct ones, and they state it is wrong.  There is no other option given t

Questions

 • AT&T Mail Login & Security

36

1

0

Accepted Solution

Circular problem with code sent to inaccessible att.net email account - cannot log in

Every time I try to reset my password, a code is sent to the att.net email account I am trying to access. Code is not sent to my phone # or my backup/linked email account with Yahoo.com

Questions

 • AT&T Mail Login & Security

36

2

0

Closed

Why doesn't AT&T Reward Loyal Customers?

After my last promotion ended, I'm being told that my new bill will be $213.00 for Uverse and Internet.  RIDICULOUS!   Why does AT&T only offer NEW customers promotional pricing?  I've been with them for 12 years and I am CONSTANTLY trying to get a promotion or package deal.  Even if I am able to ge

Questions

 • U-verse TV Account

299

5

0

Not receiving my OTP sent from Amazon to my email.

My email was hacked about a week ago. I have change my password, but I'm not receiving my OTP sent from Amazon to my email.  I therefore do not have access to my account.  I have tried to get this resolved through Amazon for a week but have been unsuccessful. 

Questions

 • AT&T Mail Features

15

1

0

Poor service from AT&T

I had an in-home specialist quote me a monthly amount plus taxes that amount was a lie. The amount was much higher than he quoted. I attempted to contact him several times after he completely ignored me did not answer any of my messages and shut me out if that’s the way you guys conduct yourselves y

Questions

 • Wireless Account

27

1

0

I reported fraud on Nov. 18 and have not heard from AT&T

There are 6 lines on my account besides my own account that are fraudulent

Questions

 • Wireless Account

44

7

0

Network blocked calls

I have a brand new at&t sim card I activated through at&t, I just bought a At&t prepaid phone brand new at Walmart. After inserting the sim card into the new phone I went through the process to have it set up and when I try to make calls it says the calls cannot be placed because it's ne

Questions

 • Phones, Tablets & Devices

18

1

0

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