Hi, I recently received a replacement remote controller for my U-verse DVR after chatting with the rep. I was told to return the broken one through the UPS store. So I brought the remote to the UPS store but they only accept main equipment returns, not just a remote. It is not worth returning a bro

To whom this may concern,We have been trying to get ATT Fiber services for well over 2 years to no avail. We get advertisements all the time, so it is extremely frustrating. The last support person we spoke with assured us that it would be installed within a year. Furthermore, our neighbor that has

how can i reactivate my physical sim card? i transferred data to iphone 13 and went back to my old phone and physcial sim card said sos only and it said that the sim is inactive

Fiber was dropped in our hood so I upgraded. I was told that nothing would change on our billing but it seems that our wireless bundle discount was removed. After many attempts — not stateside call center — I believe was able to get my services bundled again. Now it seems that the bundle discount wi

ATT is supposedly laying fiber optic lines in our area of town. They came in without the courtesy of any notice, dug two areas up in our yard-not the easement, and then laid a 2’ X 3’ cement cover (for access) over one in our front yard! We take pride in our yard and now we have an obnoxious piece o

I've had Internet Air running for several days with excellent results. I connected our personal network and backup drive behind a firewall in a router to the gateway via 1GB yellow ethernet. In the morning, the ethernet connection has dropped and resumes when unplugging and plugging the cable into t

AT&T service made a mistake and disconnected my 90 yr old uncles phone service . He was paying for two lines and I called AT&T to discontinue the unused line , they shut off his home phone that he has been using for 24 years . He is a Korean war veteran on 100 % disability with Home Nursing

I canceled my account but then a month later was automatically charged resulting in an overdraft. $76 dollars was taken from my account, not including the overdraft fee. Months later, I was given a card with $72.72. Where is the rest of my money? A big corporation does not need to be stealing from i

Hi, I need to remove someone off of my phone plan. The phone is no longer in use anymore.

I have a Samsung Galaxy S8 phone. Due to volume of spam calls I am trying to load Active Armor.  It tells me to disconnect from WIFI and VPN and activate Mobile Data so it can authenticate my account.  I am in an area where the only service I have is through WIFI.  Without it I am de

I bought a nonactived device just a few weeks ago, and I was using my phone normally with a ESIM of my country brazil, and suddenly just stop works. Apple told me that the device is locked by AT&T, I tried to unlock but show this message "We can’t unlock this device because it has been reported

I just got a new phone with you guys and I’m trying to sign into my work account most importantly but as well as back into my apps and some need to send a code for authentication yet I am not receiving any. Please help

I increased my plan from 5 to 10/1 plan work from home 5 was to slow this has been ongoing problem for a year since I got att internet. Twice now they got it to work told me In September service was routed through wrong cross box worked fine after until increased my service now I’m back to square on

I have a YouTube smart TV and I use At&t router, when I try to watch TV in my location it shows me from a different location and I'm so frustrated about this.

Please help me regain access to my sbcglobal.net email account. I have had the account for well over a decade. I didnt use it very much recently, but as of late ive come across some other websites where my account is tied to this email. I mad it long before security questions were required as far as

AT&T techs were burying cable on my neighbors property and cut my Comcast internet coax. This is the 2nd instance. When I tried to get the damage notice number they hadn’t filed one with 811/ GA Public Services Commission. They just continued working and refused to file a damage notice and said

Paid the device cost in full but AT& T refusing to unlock the iPhone13 pro The account is paid in full ,Confirmed with the customer care representative. Long hours with the customer support. Going through multiple departments but no help. Can someone tell me how to get this unlocked.

My wife and I both are getting the error message in the subject line when trying to set up cellular on our apple watches. We really could use some help. We cant get our number sync working and the sad part is we have been paying $10 a month each for the cellular service and don't have it?

I'm trying to use my phone to manage my son's Apple Watch using the family members features on Apple Watch SE. I'm able to connect to the watch however I'm unable to setup cellular on my son's watch. AT&T always redirects to the error page EDS4018

I purchased some Feit smart plugs and need to connect my android mobile phone to the 2.4 ghz channel on my BGW210-700 router. The router is not showing me the option to connect to the 2.4 ghz. How do I connect my android to the 2.4 ghz?