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Frequent Disconnects on Fixed Wireless Internet

For the last two weeks or so, I've been having frequent disconnections with my Fixed Wireless internet. (On the modem, the lights remain green, except the Service light turns off. And I have no internet access on my devices.) This is often resolved by hitting the Reboot button on the modem, but s

Questions

 • AT&T Internet Equipment

19

1

0

Accepted Solution

eMail search

How do I search within my email folders? I don't see a search function on my email page.

Questions

 • AT&T Mail Features

18

2

0

Accepted Solution

Official Solution

wifi in my car

Can anyone give me an idea of how much it costs to have wifi in my car? I know I need to get a Harmon Spark at an additional cost, but the website is pretty useless to say - here are the steps, this is what it will cost you.

Questions

 • Other Phones & Devices

192

9

0

Locked out of prodigy.net Email

AT&T has been absolutely no help. Spent hours on the phone only to be told nothing could be done on their end even though attempting to login into my prodigy.net account or reset the password DOES NOT WORK. The page it redirects me to appears to be a legacy page and whatever updates have b

Questions

 • AT&T Mail Login & Security

29

5

0

Accepted Solution

Official Solution

Late Fees When Pausing AutoPay

If I paused autopay do I get charged a late fee if I pay ON the "due by" date? Or is the "due by" date the last day I can pay before the late fees begin to be applied?

Questions

 • Wireless Billing

17

2

0

IPTV Video section Buffers in the night time only (for 2-3 hours)

Hello For the past 2-3 weeks, my IPTV video section starts buffering after 7.30-8 PM est. Throughout the day I don't face any issues with IPTV streaming. But after  8 PM EST or so, video section of IPTV starts buffering. and lasts for around 2-3 hours anything I do doesn't help. tried restar

Questions

 • AT&T Fiber Equipment

25

6

0

Changing my att email profile

When I try to login into my ATT email profile, I am redirected to my DirectTV profile. How do I get to my email profile to make changes.

Questions

 • AT&T Mail Login & Security

22

1

0

Will AT&T continue my dsl till fiber upgrade in Jan2023?

I originally received letter that dsl upgrade to fiber must be done/scheduled by 12/06/2022 or my DSL will be discontinued.  I called and initially scheduled fiber upgrade for 12/13/2022…. And I know dsl would work till that date.    I just changed the fiber upgrade appointment to J

Questions

 • AT&T Fiber Installation

22

1

0

AX router

Our family is starting to move to wireless devices that can handle AX wireless moving beyond the AC version. Is there an updated ATT router for Uverse Internet that supports AX. If ATT doesn’t gave one, can an over the counter Netgear or Asus work.

Questions

 • AT&T Internet Equipment

22

2

0

Accepted Solution

unlocked phone issue

Hello Support, I have a Samsung S9, I am planning to travel to Japan in April, I know I will purchase the international day pass. I would like to know 1) my phone must be unlock when using in Japan ? (even I purchase the Day pass ) 2) how can I search if my phone is unlocked thru myAt&t acct o

Questions

 • Samsung

34

2

0

Accepted Solution

AARP Senior Discount

I am a senior citizen and a member of AARP. I noticed in my paperwork AT&T is listed in places that work with AARP.  Do you give discounts to people like me?

Questions

 • Network Coverage

20

4

0

Accepted Solution

Official Solution

Need help activating my phone and sim card

I need to open new phone

Questions

 • Other Phones & Devices

15

1

0

Inability to text others from my iPhone 12 mini

I have been unable to text other smart devices since August 2022. I have utilized this forum and tried all suggestions without resolution. I am unable to receive texts from all, I believe, but when I respond not all people receive my responses. Nor am I able to initiate a text to those same numbers.

Questions

 • Apple

23

2

0

Accepted Solution

AT&T Fraud People called me a Fraud!!!

I have TV & Internet with AT&T for over 5 years. Now after upgrading my Internet package with them, I want to switch my wireless account from T-Mobil. AT&T customer service processed my request without any problem, but they needed to transfer me to the FRAUD department, after I failed to

Questions

 • Wireless Account

44

6

0

Accepted Solution

Official Solution

cannot access email or myat&t

I get the following error: We can’t connect to the server at oidc.idp.clogin.att.com.

Questions

 • AT&T Internet Security

739

12

0

Billing issues

The last representative ended the chat without assisting me. My services had been interrupted and for some reason I am not recieving notifications from these chats

Questions

 • Wireless Billing

21

4

0

Unresolved multiple cases and paying for unauthorized lines and services

I have been contacting Firstnet, collections, the loyalty dept, and customer service since Sept due to over 2,000 being deducted from my account for lines and services I did not authorize. My services were also suspended and could not contact at and t through my phone. I had to buy a burner phone t

Questions

 • Wireless Account

8

1

0

AT&T PREPAID- paid balance and phone service still not working.

I previously had two numbers on my prepaid plan. I removed the family plan and made them two individual plans in order to pay the balance on just one of my lines rather than both. After paying the balance with a refill card it still isn’t working. It even shows me that my balance is +$47.65 which is

Questions

 • Account & Usage

33

4

ATT says I owe money from an account, but I've never had one till recently

I moved into a new apartment that uses att fiber internet. I called to set up an account, and I was told I have an outstanding debt of $600+ dollars from an account in my name already. This is my first ATT account, so I think someone has used my identity. I got mail at my parents house when I was yo

Questions

 • AT&T Fiber Account

71

3

Att fiber internet connection

I signed up for fiber 2 months ago. First they said it would take 5 days to confirm fiber was available. It took 2 weeks. Then they came out and installed fiber from the pole to inside my home. Since then I have had 4 appointments. They have all been a waste of my time. So that is 5 appointments in

Questions

 • AT&T Internet Installation

23

1

0

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