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UTILITY EASEMENT info needed on a property in SF BAY Area

Which dept or person at AT&T can I get utility easement information for a particular parcel in Contra Costa County? Our service at our home is out for LANDLINE. The AT&T tech who came today says they need access to a neighbor's back yard 2 houses away. But neighbor REFUSED ACCESSED to tech

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12

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AT&T employee committing fraud?

We made a recent purchase of two iPhones. The AT&T rep in the store provided false information about the promotion and sold us an iPad that was supposed to cost us $1/month. I don't know if the rep lied or was incompetent but the impact is the same. Additionally, they added items to our account

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36

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Not being able to send MMS

my ability to send messages to non-iPhone users has stopped. I’ve toggled turning mms/sms on/off, reset network settings etc but it’s not working. I heard there may be a setting on ATTs end that may have been corrupted if I’m on an older plan. Any advice?

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25

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Official Solution

Removing an Account Affiliated with Our Account

When we recently added a new line to our plan, we were told that there was an account associated with ours of someone we don't know. I haven't been able to get to the right person or department in ATT to get this removed.  

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123

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In game ping

In valorant I used to have 9ms 18ms 25ms 25ms on my 4 lowest ping servers. I switched to spectrum internet for 1 month but the following month switched back to at&t. When I swapped back to at&t the 4 lowest ping servers had 19ms 30ms 34ms and 41ms ping. I would like to fix this issue and get

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172

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Official Solution

What happens to account and phone records after the account has been closed?

I have paid in full to close my AT&T account not long ago. I need to obtain some phone records/calls/texts made in previous year. Am I able to retrieve my phone records even if I closed down my account?

Questions

6.9K

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Bad experience switching from T-Mobile to ATT

Your management of Prepaid really stinks. Everything along the way was a roadblock. I'm extremely frustrated. The SIM card in Best Buy was twice the price of online. Why? So, I ordered online. I also requested porting my phone number to ATT at that time. I got the card and there are conflicting in

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32

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No loyalty from AT&T? No loyalty from me any longer!!

Just want to put this out there that AT&T loyalty to its long standing customers is a complete joke!! I have been with AT&T for 25-30 yrs. Have never jumped ship to another wireless provider and have paid my bills on time. I called and got what was supposed to be their retention department,

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34

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Unlock request still pending after 2 weeks

It just still says pending after 2 weeks???

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23

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VPN Setup with AT&T

I have an HPE Proliant G11 server with Windows Server 2022 installed on it. I ordered a block of 60 usable IPv4 from AT&T. I want to host my own VPN in this service with Wireguard  protocol (since this is the faster VPN protocol I have heard) . I will also want to assign a specific IPv4 fro

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26

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retired employee discount on fiber

I just got off the phone with a great sales tech for employee concessions. The tech was not just a concessions tech but had a lot of answers. I did not understand one aspect and am putting this out here. The cost for all forms of fiber internet 1gig and above including 2 gig and 5 gig is the same.

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250

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Accepted Solution

AT&T HIGH PROFILE FACILITY

For lack of a better forum I chose this one. If it needs to be moved please do so. I did a 811 locate for some upcoming landscaping and received an email from AT&T stating I have a "AT&T HIGH PROFILE FACILITY" on my property. Anyone know exactly what this could be? I have a pedestal in my y

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66

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Official Solution

Find lost phone

I may have recently turned off "Location" on my Android. Neither Samsung nor Google can contact it.  Are there any suggestions? I left it on the roof of the car of a stranded motorist.

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40

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50% off past billing offer (leniency offer) sent this morning to have my service reconnected but collections couldn't apply the offer!!

After receiving an email at 6:38am Email stating : (COPY & PASTED)  I called the department of collections as stated in the email to be told that the offer is not available for me and that there's nothing they could do. Why wouldn't they be able to honor an offer that was sent to me by th

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29

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Software update problem

Problem is everything other than the System Update Appears to work .. the system when opened and after tapping the check for updates button shows "Software Update Interrupted . No update is available for this device , please try again in 24 hours." Im pretty sure that new updates have rolled out for

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26

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International Day Pass

We are traveling from the United States to France and England. Does the International Day Pass allow us to make phone calls and send text messages back to the United States without an additional fee or is it just for calls and text messages to and from phones within France and England during the tim

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25

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Promotions Unavailable Now

I'm currently subscribed to the U300 All Included tier, I had been receiving a $60.00/month off via a promotion that expired on 06/03/24. I've had at least two live chat sessions trying to obtain a new promotion so I could afford to keep my current level of service. So far the chat agents I've spoke

Questions

90

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Walmart phones and att store

I recently bought an AT&t Samsung prepaid phone from Walmart and then come to find out when I go to the AT&t store they don't work on and then the lady in AT&t store in Carthage Mississippi laughed at me cuz I didn't understand I have never been so humiliated in my  life.why doesn'

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55

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Snap low income discount for uverse internet

I would like to avail of snap low income discount for my internet acct number 113323870. Alegria

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2.7K

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Cell service issues

I have a galaxy s24 ultra. I have 5 bars but do not have 4 or 5g. I cannot make or receive calls and text, nor can I use the internet. The service will work then stop and then start working again all day sitting in the same places I have always had service. My work I-pad is also uses att and it work

Questions

27

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