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Blacklisted

Can anyone help me about my iphone 15 pro max to remove from blacklist?

Questions

41

4

0

I tried to upgrade my phone and I missed one security question, now I can't upgrade.

I went to the AT&T store to upgrade my phone, and they checked my account and my ID, all was good to go until they started asking the security questions, I missed one. These questions are addresses and places where I was 15 YEAR AGO!! Crazy!!. I talked to a lady over the phone who asked me more

Questions

41

4

0

Refill card

Unable to use my refill card need help

Questions

11

1

0

el 42408 handset

How do you deregister a EL42408 model? I have that current model and bought a used handset via E-BAY. I need to deregister it and need to sync it up with my base. 

Questions

21

22

0

fiber to Buffalo Grove, IL

when will fast fiber come to Buffalo Grtove Illinois

Questions

21

1

0

Accepted Solution

Official Solution

Getting credit for the wireless outage

How do we get credit for the outage?

Questions

8.7K

40

0

Closed

Jeopardy Resolution Case - Outside Facility Issue

I have a Jeopardy Resolution Case - Outside Facility Issue. I am a new customer. Selected AT&T on May 4th (after changing from Xfinity bc I moved into a new apartment complex and they said it would be May 25 before I could get a technician out). Side note - My apartment complex was wired with AT

Questions

324

3

0

Texting

Has anyone else having issues of other networks such as Verizon not able to recieve your text messages? Since the outage?

Questions

45

1

0

AT&T texts from Samsung not going through to Tmobil Android phones

I have had the same issue as the rest of these people in this chat. It is ridiculous and annoying. And AT&t has given absolutely no resolution or no reason why this is happening. I sometimes have to send my husband who has T-Mobile whereas I have AT&t 6 to 7 text messages to get it through t

Questions

27

0

0

Minecraft Port Forwarding Not Working Despite Following All Steps

Hello AT&T Community, I'm reaching out after hitting a wall with an issue I've been facing: Minecraft port forwarding not working on my network. I've been down the rabbit hole of forum threads, both here and on other sites, trying every recommended solution to get port forwarding to work for my

Questions

29

2

0

I have a collection for a service I never received

When I first started college I was going to switch to att for the student discount. I called them and told them I was interested and planned a callback to verify services. After the initial call I called my provider and explained I'd be cancelling whit them "spectrum". The matched the price with bet

Questions

26

1

0

Dispatch fee

I was charged a 99$ dispatch fee. I HAD an extender.  Apparently it was offline for weeks and I didn't know.  I was paying for it, every month.  When I found out,  I did the trouble shooter but it still wouldn't go online.  I was passed on to a real agent,  they tried,

Questions

20

1

0

Accepted Solution

Can't receive whatsapp verification code

Hi , I can't receive a whatsapp code to setup my whatsapp. I bought the phone from AT&T with an already installed sim card in it. Phone model Samsung Galaxy A14

Questions

44

4

0

In game ping

In valorant I used to have 9ms 18ms 25ms 25ms on my 4 lowest ping servers. I switched to spectrum internet for 1 month but the following month switched back to at&t. When I swapped back to at&t the 4 lowest ping servers had 19ms 30ms 34ms and 41ms ping. I would like to fix this issue and get

Questions

37

7

0

Unable to access login page

Unable to access login page using any browser. Get something went wrong error. Can access thru app.

Questions

22

3

0

Mail is often coming back as not deliverable.

I had my gmail acct email forwarded to my sbcglobal email. Gmail kicked it back 100% of the time saying my email was not deliverable. Also, receiving USPS correspondence showing they tried to email but it was also rejected. Any ideas on how to fix this in settings? I don't have any blocked emails s

Questions

20

3

0

password change every log-in?

Ever since we changed our plan and went with First Net for first responders, I have to change my password every single time I try to log in to my account to view or pay my bill. Each time I get an error message that I have too many unsuccessful attempts, but I've only tried once. What gives?

Questions

16

1

0

How do I report poor customer service from chat support

I had the worst experience ever from AT&T support today and would like to report it to someone who will deal with it. I cant find anywhere online to submit a complaint.

Questions

27

4

0

Community Forum account was blocked

I'm posting on a new account I've just created because my original account was banned for no reason.  When I try to log in, I get the message "Your account has been blocked."  I tried resetting my password, which I was able to do without any problems, but I still receive the message "Your

Questions

210

15

0

Accepted Solution

Official Solution

Closed

Is there an AT&T Service outage I am unaware of?

I lost connection around 1am. In the South Seattle area in Washington state, anyone else having an issue?

Questions

138.5K

553

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