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REINSTATE HOME PHONE

PAID PHONE BILL ONLINE WHEN WILL MY SERVICE BE TURNED BACK ON

Questions

 • Landline Phone Troubleshooting

21

1

0

Can't sign into att.net account

I'm trying to sign into my account but after I log in, I get logged right back out. Without seeing anything and it goes right back to the login screen.  Its not a browser issue because I've tried two different web browsers and have used two different phones and get the same thing every time.&n

Questions

 • AT&T Mail Login & Security

25

1

0

S30 remote power button issue

The power button has stopped working It was programmed to turn on the ATT U-verse box, the TV, and the Audio Receiver.  I can not clear the programed keys because when pressing the MENU button and the OK button nothing happens (ie POWER button does not light up).  You can't get a replacem

Questions

 • U-verse TV Equipment

23

1

0

Intermittent Internet

Our internet service has been going down for a few minutes at a time for a few weeks now (we are in Mountain View CA). Is anyone else having the same issue?

Questions

 • AT&T Fiber Installation

42

3

0

transfering service

I have tried with no success to sign into my account with updated and correct user name, pass code etc. You then send the codes to my cell phone which is not receiving them and I am unable to talk with anyone to get service back on my phone. Check my records, Thank you for contacting AT&

Questions

 • Online Account Access

11

1

0

WiFi calling in airplane mode

I'm reading a lot of posts saying you can make WiFi calls when abroad. I have my phone in Airplane mode with WiFi turned on. I cannot make a WiFi call. My phone says radio off. I have WhatsApp installed and it works fine. But, everyone you call must have WhatsApp. This proves the phone is capable o

Questions

 • Android

69

20

0

Att.net account

How can I access my old att.net account. I need important bank account information that’s in that email account. Someone please help me.

Questions

 • AT&T Mail Login & Security

26

1

0

Accepted Solution

ATT Cell Booster (picocell tower question)

I got a 'att cell booster ' last June, and it's been working fine until the past week. Here are some of the symptoms: (the unit has 5 lights: power, internet, status, GPS, and the fun one (4G LTE) all lights are solid white, while the fun (last one) blinks when a user is connected to this 'towe

Questions

 • AT&T Cell Booster

74

8

0

AT&T Cell Booster

Power Light flashing white, Internet Light solid green............no other lights, received confirmation email...... Mark (EDITED per Community Guidelines - removed personal information)

Questions

 • AT&T Cell Booster

47

4

0

BGW320 lag and restarts, cured by turning off IPv6?

Am I doing something wrong or is IPv6 broken in the BGW320/on AT&T's network? Kept having recurring issues with the BGW320 restarting at least once a day. Would simply randomly reboot, generally when several devices were streaming simultaneously. Also, trying to search in google or go to a web

Questions

 • AT&T Internet Security

135

11

VISA Reward Cards Expired

It makes no sense that AT&T VISA Reward Cards have expiration dates. The money on them was our incentive for getting AT&T, but we just realized that the cards expired a week ago -- even though checking their balances by phone reveals they still have balances on them that we cannot access. I

Questions

 • AT&T Internet Account

11

0

0

Modem keeps rebooting by itself

Modem keeps rebooting by itself every 24-48 hours

Questions

 • AT&T Internet Equipment

2.1K

67

Fraud

So I’ve had a service with att for roughly 6 months now everything was fine. Until my roomate threw my phone away and it was destroyed. Got a new phone no problem, until I tried to activate the SIM. Called customer support to activate but they said my account was flagged for fraud. I call the fraud

Questions

 • Phone & Device Upgrades

45

6

0

AT&T Fiber Modem rebooting every day

Currently I have BGW320-500 Model, which automatically reboots atleast once a day. For 5-7 minutes, no internet at all.  Complained multiple times to AT&T, but no resolution yet.  These are the things I tried out :- 1) I used to have BGW210-700 Model, which had exactly the same iss

Questions

 • AT&T Fiber Equipment

530

48

0

why am unable to connect to wifi with computers with windows 7

My mothers HP desktop with windows 7 recently lost ATT wifi after the router shut down. Rebooted the router and now the computer will not connect. Other devices such as phones and laptops with more recent windows systems are able to connect. I took my Toshiba laptop with windows 7 over to try it and

Questions

 • AT&T Internet Equipment

16

3

0

Credit bureau verification

So my phone was destroyed and when I got my new one att only 2 factor authentication is being asked questions through your credit bureau. Well I’ve never talked to a credit bureau in my life nor do I have credit so the questions asked didn’t pertain to me at all so I can’t verify my phone number. So

Questions

 • Apple

62

5

0

Accepted Solution

Official Solution

Not getting texts or pictures – Help & Solutions from the AT&T Community

Learn why you are unable to receive or send these messages and what to do There are a few reasons why you are not getting images and text messages. Your device compatible with Advance Messaging  The files are too big (Picture Size) It could be the servers (Apple iPhone/ iMessage) Formats ar

Questions

 • Data & Messaging Features, Internet Tethering

41

1

0

Trade in not showing movement

USPS/Pitney Bowes shows my trade in as delivered and received by the facility in TN. However my account hasn’t even shown the device in transit!! What is the deal?!

Questions

 • Wireless Account

19

1

0

Accepted Solution

AT&T REALLY TOOK MY MONEY!

I have had what used to be called a Gophone for about five years and had a balance of $85. The phone was for emergency use only and I rarely used it. Then AT&T told me I had to pay more money on a monthly, quarterly, or yearly basis to maintain my $85. And now AT&T has taken that money out o

Questions

 • More AT&T PREPAID Discussions

81

15

0

Missing SENT mail for several years

Several years of SENT mail is missing from our email. Inbox messages those same years are available How do I access the missing Sent mail?

Questions

 • AT&T Mail Features

8

0

0

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