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How I can keep a wireless number and deactivate the phone?

My daughter pass and I want to keep her number, what are the options?

Questions

21

1

0

Accepted Solution

Official Solution

Smart Home Manager Not Working - AT&T Forums Solution

Learn how to sign in to Smart Home Manager If you notice issues while using Smart Home Manager, there are a few things to try to fix it: Restart the app. Reboot your gateway. Uninstall and Reinstall the app. Make sure you are logging in with the correct ID. If you are not sure, visit t

Questions

2.7K

4

0

Accepted Solution

Is the military discount going away?

Is the military discount going away? My mom thinks she read it in a letter that AT&T sent us but she can't remember the details and my father can't locate the letter.

Questions

24

1

0

Cell Phone Not receiving or sending calls and text messages

After the recent outage, my samsung galaxy s22 ultra will not complete any calls or text messages.

Questions

32

2

0

Unlinking sub accounts prior to deleting main account

Hello, I have 3 email addresses, 2 of which are listed as "sub accounts" under the main address. I am planning on deleting the main address but want to disassociate the 2 sub accounts before I do this so they don't get disconnected. Odd thing is that the two sub accounts do not show up as being "li

Questions

55

5

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What does message 1 US01LV mean ?

I am trying to reach my boyfriend and I get the same message like: the wireless customer is not available right now, call back later and the Message 1 US01LV. My boyfriend lives in NYC and uses AT&T, I live in the Netherlands. It seems like he can't connect to wifi, WhatsApp messages get delivered b

Questions

64.9K

10

the unlock code thyey sent me isnt working

i have done everything it said to do and its not working ...

Questions

27

1

0

Trade-In

having a problem receiving the promised credit for mailing in your old device for an upgraded device ?

Questions

24

2

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Device unlock issue

It accepted my device to be unlocked yet it only gives me an unclickable link instead of a code or something

Questions

35

1

0

Accepted Solution

Not AT&T customer bought a phone paid in full unable to unlock

i purchased an iphone, paid in full, from a big department chain store without any contract. i don't have ATT account. when i go to the ATT unlock site, it says "You can't unlock your device until your installment plan is paid off..." contacted AT&T Customer Care and got "We cannot complete your

Questions

42

11

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“Something's gone wrong“ message

Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over. im getting this message haven’t been able to open my emails for days.

Questions

9

0

0

"free" Apple Watch

My hsuband was offered two "free" apple watches as a promotion for first responders at a local AT & T store. He did not want the watches (he already has a watch) but the salespeople kept saying they are absolutely free - he won't be charged at all.   Come to find out, one watch shows

Questions

38

19

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HELP! The "Something's gone wrong" message.

Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over. Please help me with this issue. I am caught in a loop and am unable

Questions

2.5K

30

Closed

Needing confirmation for returned equipment

I am needing an email confirmation for returned equipment.

Questions

31

2

Paramount +

My Paramount+ subscription has ended recently. I thought I received that by subscribing to Showtime through Uverse. Did something change?

Questions

30

1

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My Fixed Wireless Internet goes down literally at least once a day....Help!

I have had ATT fixed wireless internet for a few months now. At first it was fairly reliable, but now it goes down constantly....at least once a day but often a few times a day.  When it goes down re-booting the ATT router usually fixes it, but I am getting tired of having to re-boot the route

Questions

79

9

0

customize secure mailkey

In the past I was able to create a secure mailkey of my own creation but that one stopped working after several years for unknown reasons and although I can now generate a new code that works, it is just scrambled letters and there's no way to use it to then enter my own code. when I go to Manage my

Questions

9

2

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I was promised $400 rewards on signing up for ATT Fiber and got only $150

I signed up for ATT fiber 1 GBPS on att.com and it was showing $150 reward card, I put my address and I got the message on screen saying 'This address qualifies for additional $150 rewards'. There were 2 promos running on att.com which were 'Winter50' and 'actnow', both were giving additional $50 ea

Questions

26

3

0

Closed

Where is it possible to use the Promo Card I received for wireless boo deal when I switched to ATT?

Had trouble finiding places that accept the $325.00 visa gift card from ATT. Where is the list of stores that accept it?

Questions

4.5K

3

0

Damage to my business

For the past two months my phone service has been very shoddy they keep suspending my phone line due to some spam ridiculous (Edited per community guidelines) I finally got that situation fixed but the two months previous my phone only worked for a week this is the phone my clients call me on for wo

Questions

35

2

0

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