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email password issues

Every time I sign into my att.net email account on a computer, it tells me that there have been too many attempts to sign in and I have to reset my password. That is after trying to sign in once, using the password saved on my computer.

Questions

 • AT&T Mail Login & Security

11

1

0

Can't trade in phone at AT&T store

I went to trade in my Galaxy Note 5 at an AT&T store but they did not take it because it would not power on. The promotion for the Galaxy Z flip 4 states that the phone can be in "any" condition. The promotion did say working condition only.

Questions

 • Samsung

24

2

0

Trade in

If I trade in my paid off iPhone 12 Pro Max for the 14 pro max and sign up for the next up will I be able to trade in the 14 whenever I need as it will already be 50% paid off with the trade in?

Questions

 • Phone & Device Upgrades

19

1

0

Prepaid service temporarily unavailable

My brother renewed his 30 dollar prepaid plan today and it says "prepaid service temporarily unavailable" and said the card was in use when he first entered it This card was brand new and was never used

Questions

 • Account & Usage

28

1

0

How is AT&T conected to Directv

What is the connection between DirecTV and AT&T?

Questions

 • Landline Phone Features

10

2

0

Latency between BGW320-500 and Orbi in passthrough mode

I am getting about 20ms of extra latency between my Netgear Orbi RBR760 and my AT&T BGW320-500, which is set to IP Passthrough mode (DHCPS-Fixed). The IP address of my gateway is 192.168.1.254 (the default), and the IP address of my router is 10.0.0.1. You can see in the tracert below that t

Questions

 • AT&T Fiber Equipment

40

12

0

Accepted Solution

Cannot Connect Deco Mesh Since Fiber Install

I have a TP-Link Deco mesh setup in AP mode (x55). The main unit, which is connected directly to my ATT device, is working fine.  I setup the IP passthrough and I know it's working given the new IP of the main unit.  However, none of my satellite units will connect back to it now.  A

Questions

 • AT&T Fiber Equipment

29

3

0

Accepted Solution

BGW210-700 Gateway - Connecting Phones to Phone Port

Do phones connected to the "Phones 1&2" port on the BGW210-700 Gateway need to be some kind of special "VoIP Phones"? Or will a regular phone system work? I have an Avaya Partner 6.0 phone system, currently on a POTS (Plain Old Telephone Service) copper line, and I'm trying to set up VoIP servi

Questions

 • AT&T Internet Equipment

111

4

0

Exterior junction box - functional? Removeable?

My area just had fiber installed last summer, but there is still an eyesore, old school att junction box that's in my yard, not the easement. How can I check if it's still being used? If it's no longer used, will someone come remove or can I rip it out?

Questions

 • AT&T Internet Equipment

12

2

0

Latency issues every evening as of late

I've been a 1G fiber customer for a couple of years now. No issues until about 1 month ago. Every evening around 8-11pm (ET) when we start streaming TV services, latency for my WAN seems to suffer. Trying to watch a football game on ESPN the other night was horrible. Quality in and out, buffering, e

Questions

 • AT&T Fiber Equipment

21

3

0

SIM & PUK failure

I am stuck in a circular (Edited per community guidelines). After upgrading to iOS 16.0.1 my iPhone X would not accept the PIN to unlock my SIM card. I got [Create PIN for SIM Card]...choose a new PIN code Next screen said [Enter PUK for SIM card] ...your SIM card cannot be accessed. Please call

Questions

 • Apple

27

5

0

Accepted Solution

Official Solution

how do I ADD a website to my EXCEPTIONS list?

ATT internet security is blocking my access to a few websites, the web page error says using the ATT Home Manager says I can add them to my exceptions list - but when I login there is no mention of any exceptions tool anywhere.

Questions

 • AT&T Internet Security

3.7K

14

0

My unlock request was approved, but I have not received a text or email with further instructions.

My unlock request was approved, but I have not received a text or email with further instructions.

Questions

 • Apple

12

1

0

Can't receive verification code from att after using eSIM

So I use a familiy plan with my friends, and I'm not the main account holder. Today I got my iPhone 14 with eSIM and when I signed in to my att account, I was asked to enter a verification code sent by text. Normally I can choose from several numbers, including my number and my friends' numbers who

Questions

 • Online Account Access

16

2

0

Move someone from their Prepaid to my Unlimited

My mother has her own AT&T Prepaid account. I am wanting to move her onto my Unlimited plan with a new line and new phone. We do not live anywhere near each other so we can't go into a store together, and she is disabled so going in at all is going to be difficult. How do we go about transferrin

Questions

 • Wireless Account

14

3

0

Need Help Decifering NVG589 Log

I have ATT fiber coming into the house into the NVG589. The NVG589 WiFi will not reach throughout my house, so the WiFi is disabled on the NVG589.  I have an Orbi RBR850 router connected to the NVG589 which provides WiFi throughout the house and Ethernet connection for 3 PCs. Over the last

Questions

 • AT&T Fiber Equipment

12

1

0

Can’t reset my password bellsouth.net email

I’ve been having issues accessing my email (bellsouth.net). For some reason (I’m an old person) the system started to show that I had too many sign-in attempts and I need to reset my password. When I enter the information required to validate the account info, it says that some info from my account

Questions

 • AT&T Mail Login & Security

15

1

0

Phone number not being recognized as a working phone number after network reset to troubleshoot wifi calling not working

It just keeps getting better and better with my AT&T experience this time!!! If it's not one thing, it's something else that no-one at AT&T can ever solve regardless of how many tickets get escalated or how many people I talk to. Loooong story, short....Since June my phone will not register

Questions

 • Account & Usage

38

4

0

WiFi Calling Not Working- Samsung Galaxy S22+

I have a Samsung Galaxy S22+. When I enable Wifi calling and then try to send/receive a text or make/receive a call, nothing happens. There is no error message or anything. Just nothing happens. Cant receive or send anything. I am at work and have a strong wifi signal, and a terrible mobile receptio

Questions

 • Network Coverage

14

1

0

Primary email password not recognized

The system does not recognize the password for my primary email consistently. I have to reset my password every other day to be able to access my email account. Is this a new security feature? Or is there an issue with my account?

Questions

 • AT&T Mail Login & Security

24

3

0

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