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Changing Primary Account Owner

I just moved into my house and need to change the account information so that I'm the primary account owner. How do I do that?

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6.1K

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Online Bill, texts with @ email to mobile

When looking at my online data usage I see by some incoming texts it shows a small phone with the @ symbol and then states email to mobile. I'm not sure what that or who that would be. It has been happening for a couple of weeks and its about 5-6 in a row within the same second or seconds of each ot

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55

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help with transferring an unlocked Samsung S10e to AT&T

hi folks, I sure could use your advise here, if you've got the time.What I have is a Samsung Galaxy Express 3 (Android 6) and an AT&T no-contract account. What I have purchased is an "factory" unlocked Samsung Galaxy S10e. My confusion is the number of, and correct order of, steps I need to take

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25

5

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Accepted Solution

Att wifi ibnu history

If I watch something on u tube and I'm on att wifiibnu hotspot can the owner see what I'm on

Questions

20

2

BGW320-505 Static IP

We have a new BGW320-505 with a /26 of IP (60 usable). The BGW320 gets a IP on the Fiber interface which works and if you use 192.168.1.0/24 you get NAT'd do that interface. The Static IPs are setup in Home Network but you cannot see any of the statics on the internet.  ATT keeps saying its o

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35

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Brought an ATT phone sim lock.

Hello. I brought an iphone renewed from Amazon but it is sim lock by ATT How do i contact ATT to send me the code to unlock the phone. Thanks

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17

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Account is broken – Billing and AutoPay (no help from AT&T customer service)

My account has been broken for 2 weeks already. While the payment for the last bill was made on May 24th, my account still shows the outstanding balance, and since today it started showing me that it's past due. It also shows that AutoPay is "not ready", while it has been working for a few years. I

Questions

60

8

Icsolutions calls

I have att and have been having issues receiving ic solutions inmate calls. It'll come thru sometimes and sometimes it doesn't. I have called ic solutions and nothing is wrong with my account so I'm starting to really think it's my phone service. Is there anything I can do to find this out?

Questions

25

5

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Accepted Solution

A54 5G dialer app update issues

I checked with Samsung for my A54 5G about the A54 5G Dialer App ver 15-1-85. The issue is on the keypad the green call button is not centered and there are two other icons; video call and voice mail. Samsung says that this is not their doing but AT&T. Can this please be fixed as soon as possibl

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18

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Can’t get code from whatsapp

I can’t receive the code to access whatsapp

Questions

50

2

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As of yesterday, I am unable to log into my att.net email on both my laptop and my iPhone.

Below is the message I receive each time I try to sign in; what is going wrong here? "Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later."

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51

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Trade In

I traded in my iPhone Pro Max 12 when I purchased the Samsung Ultra for the discount. I was also supposed to get the Samsung Earbuds FE for free with the current promotions. Now there is no record of my trade in or the earbuds. Customer service is claiming the store who made this mess will make it r

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22

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Accepted Solution

Max on Roku Keeps Logging me out and making me create a new account

Hi,  I get Max with my AT&T Wireless service. It had worked fine on my Roku for months. But recently it keeps logging me out and when I try to log back in it tells me that it can't verify my subscription. Then it asks me to create an account and password and then asks me to go to the providers page

Questions

442

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Unlocked samsung s10e

I want to upgrade my at&t locked S7 to an unlocked S10e. So I remove the sim card in the s7 and put in the s10e and at&t will recognize my number and new phone? Then switch transfer the files in the s7 to the s10e? Will the at&t firmware that enables video calling be in the s10e then sin

Questions

78

5

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Accepted Solution

Single device billing inquiry

I only have the device. I forgot the account password for the installment. How can I check my remaining bills?

Questions

21

2

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ATT Bait and Switch to get seniors to upgrade their phones

We weren't really interested in upgrading our phones, especially not my husband and this can be verified in our decades old account with ATT, but we kept getting bombarded with messages from AT&T and especially by the ATT sales people every time we walked into Sams Club. On November 14 we walk

Questions

250

34

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Official Solution

Unable to recover my phone and/or my phone number.

My phone was lost on May 23, 2024, at the DFW Airport. All steps to report, register, contact, and visitation instructions have been met "daily" since May 25, 2024. I own my own business and have been suffering full circle from poor unprofessional service, trying to achieve a positive result. My pho

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166

21

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Official Solution

I bought a prepaid motivate 4 AT&T & I want to use my access wireless sims card in it how can I do that

Access wireless says my sims is compatible but when I put it in the phone it says device is locked

Questions

226

3

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How to setup a custom router with AT&T Fiber

Hey guys. So I currently have AT&T Fiber for my household and own the HUMAX BGW320-500 that was lent to me by AT&T. However, I've been doing lots of research about VPNs and I'm considering purchasing a VPN such as Surfshark and setting it up for my router so my house can be protected. After

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40

3

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Firstnet Military Suspension

I’ve been getting the run around trying to put my suspend my firstnet account for a military deployment and hold my number. I sent in a request with orders to the ATT email and it said to do a form at http://www.att.com/offers/military-cancel-service but when I try that it won’t work because I’m fi

Questions

800

17

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