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I am stuck in a loophole with the verification of my medical employment to get the 25% discount. At first my badge was rejected for not showing my last name (the hospital doesn't print this for our privacy), then I was rejected for having the wrong title, as I do have my CNA license but am called a
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Wireless Billing
Hello. I moved my service from my husband's plan with Spectrum Business to a new account with AT&T. I kept my device and phone number. AT&T sent a new SIM card which I installed this morning but was unable to use the phone due to needing an unlock code, which I don't have. I submitted an unl
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Samsung
While upgrading my phone at my local AT&T store (company store, not just an authorized dealer) the sales representative mentioned that he sees I have an older internet plan with them and that I could switch to Internet Air for less money than I am currently paying because it would be bundled with my
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AT&T Internet Air Order
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I bought my phone from AT&T for the full price and sim in August 2023 along Mass Avenue close to MIT where I am. The bills have been unbearable so I decided to move. Went to the shop and asked if my phone was locked and for them to unlock it after having failed to unlock it online. The website a
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Samsung
Please dm me with help to get this corrected. Thanks much! Edward P.
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Account Features
Active Armor is not working for me since this past Saturday. I recently replaced my cell phone with a Samsung Galaxy AO3s. Every time I want to active the app on my cellphone, I keep getting an error code: 13-01-05 on my phone. This is very frustrating. I found some helpful things on Google a
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Since last friday our fiber internet keeps dropping in and out every few minutes (South Florida Area), and it is so infuriating. It works fine, theres no lag, or any speed issues then BOOM internet completely disconnects from the wifi for a few minutes then comes back and repeats the same process al
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AT&T Fiber Equipment
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Official Solution
Is WIFI calling available with a prepaid account on an unlocked phone?
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I switched to ATT back in May of 2023 and had an installment plan on an iPhone 14pro. On November the 9th 2023 the device was malfunctioning and had to take it to the apple store and received a new device. Last month on November the 18th I paid off three phone which included the iPhone 14pro but att
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Other Phones & Devices
Hi I have issue with network but I am not able to find option to contact customer care through chat. Can someone please post the direct link of live chat. Thanks
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Apple
I've spent over 8 hours now on the phone trying to resolve an issue with ATT. I called in trying to get a new SIM card for an old phone we had. Just one new line. The lady said - oh, we can save you a $100 on your bill every month, I'm just going to send you these new hotspots and you won't be charg
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Wireless Billing
"If you have AT&T Prepaid, purchases will also appear as separate line items, and we’ll deduct the cost from your Prepaid account". Totally confused. I have $175. on my prepaid phone that I rarely use. Does this mean that I purchase something, then they will take the money out of the $175? If so
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Your TV promise states you would help with a digital antenna, where do I get this digital antenna, what does it cost and who installs it?
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Watching U-verse TV
For the last six weeks, I have been trying to access my Meijer (grocery chain) account. Some corporate emails come through, but a link to reset/change my password never arrive. I've cleaned cache and cookies. Meijer's IT department is (allegedly) going to resolve issue, but I'm thinking it may be an
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AT&T Mail Features
Like everyone else, I'm having an issue with Max recognizing my provider grants me access. I just checked and both my fiber Internet and my wireless plan include MAX - so I should get twice the quality :) Devices that are already signed in are working fine, but I can not sign in a new device.
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Account Features
Here is a very frustrated customer.I fell for the ad, "Trade your phone, and I will give you a new iPhone Pro for just $6/mo in the unlimited plans". I have the value UNLIMITED plan so I gave up on my brand new Samsung S20 Plus when I asked the store guy many times if my value unlimited plan was eli
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Phone & Device Upgrades
When I try to call to check my voicemail it gives me the busy signal. I went thru all the troubleshooting provided by at&t and still the same.
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Device Features
We had 25mg internet and upgraded to fiber. When the technician installed fiber, he gave us a new router and took the old router with him. I have tried calling 1-844-287-1856 twice and was forced to leave my name and number after holding through two messages with selecting 3 to continue to hold, the
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AT&T Internet Equipment
I was with Verizon and have had nothing but issues with this procedure. I'd rather just cancel the port in and stay with Verizon.
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