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No longer want the secondary access I was granted

I'm a secondary user on my former boss's account and I can't figure out how to remove myself. I don't work for her any longer, I certainly don't want to see her account on my login page. AT&T makes it impossible to do this, or to get any support via chat or phone. Help?

Questions

 • Wireless Account

41

3

0

Closed

AT&T fiber 500, Galaxy S21 ultra & YouTube problems?

I have a S21 ultra, and AT&T fiber at home. When I am at home, the YouTube app will work for a few minutes, and then it starts to buffer. The entire YouTube app acts as if I don't have an internet connection, and then wifi icon in the top right corner displays the exclamation point next to it, a

Questions

 • Android

32

1

0

Tablet wont connect to network

I bought an unlocked tablet but it won't connect to the network with the sim card given, but will work if I put my sim card in it.

Questions

 • Android

17

2

0

Accepted Solution

Official Solution

Closed

Get off of my family’s plan and keep number without account owner transfer

I am currently on my family’s phone plan with my dad as the account owner. Sparing some details, I have since moved out on my own, there has been some family drama, and now they will not transfer billing responsibility to me. Is there any way that I can get my own account but keep my current phone n

Questions

 • Wireless Account

540

2

0

Accepted Solution

Official Solution

Third line for prepaid cheaper?

If I add my son's line to my prepaid account-I have two lines linked, will it be cheaper for all of us? I love that we each still have our own accounts but they're linked. Can he pay separately?  or does one person have to pay for all three of us?Thanks, heather

Questions

 • Plans & Features

31

3

0

AT&T Visa Reward Card - Not Working even VALID THRU 07/22

AT&T Visa Reward Card $200 - Not Working even VALID THRU 07/2022. Today is 07/25/2022. I spent $117.72. Then, the remained money should be $82.27. Before passed 07/2022. Tried to spend it. However, it does not work. Even, I can not check the status in the Reward Center.

Questions

 • AT&T Fiber Account

69

10

0

Accepted Solution

Official Solution

AT&T Forum Support: Zoom, Webex, & Video Conferencing Help

Solutions to Freezing, Loss of Audio, & Pixilation Kids are going back to school. For the best experience possible, learn the ins and outs of video conferencing, the causes of video issues, and solutions.   VPN & Web Conferences While it does not happen often, your VPN may be causing

Questions

 • AT&T Internet Features

1.4K

5

Fiber Installation New Home

My new home is going to be ATT Fiber, the only thing available in the neighborhood. This is the access conduit provided by the builder.  What I have seen on other homes in the subdivision is the ATT installer runs the fiber in a grey conduit to the house and up out of the ground about a foot o

Questions

 • AT&T Fiber Installation

1.7K

6

0

Accepted Solution

Move phone number from one family plan to another

I have an att number. My wife has an att number as part of a family plan with her parents.  We would like to move her number from that family plan to a new family plan for just our two numbers.  Is this possible?

Questions

 • Wireless Account

13

2

0

Old wires pole to the house

How can I get the wire lines from the pole to my house removed? I haven't had a landline in years...:)

Questions

 • AT&T Phone Equipment

12

1

0

Router not working

My router is getting power but no lights on the front.

Questions

 • AT&T Internet Equipment

20

1

0

Accepted Solution

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Active Armor VPN

VPN is not changing IP address when connected.

Questions

 • Data & Messaging Features, Internet Tethering

14

3

0

New ATT Cell Booster

Am also having issues connecting the 4G Cell Booster to Comcast’s latest router. Have spoken with ATT Advanced Support, but still no connectivity. What am I missing? Time is running-out!

Questions

 • Network Coverage

223

7

0

myAT&T App is looping trying to access "Manage WiFi"

I login fine, select one of my accounts and then select "manage WiFi". It keeps flashing an AT&T logo and like it's trying to load but fails. iOS 15.6 iPhone 11 Very irritating App even when working - needs a redesign imho.

Questions

 • AT&T Internet Account

5

0

0

Accepted Solution

Official Solution

A question about AT&T prepaid phone cards

I have a few AT&T Prepaid Phone Cards with 120 minutes each. each has never been opened or used. Do the cards expire before their first use? Or do they expire after the first use of the card?

Questions

 • More AT&T PREPAID Discussions

13

1

0

Stop Caller ID Name Display

So when I call someone I do not know, I want my phone number displayed NOT my name, unless they already have my contact saved. The iphone 12 "show my caller ID" function blocks ALL information, not just my name. How do I solve this? I do not want my name broadcast to every single entity I call but d

Questions

 • Account Features

1.3K

8

0

Accepted Solution

Official Solution

cell signal booster

Does anyone have experience with a signal booster that does not require you to have internet? I have poor connectivity and am using an AWI device and it often connects at less than 5 Mbps for download

Questions

 • Other Phones & Devices

72

4

0

my u-verse bill has gone up

u-verse bill has gone up, totally unagreeable.

Questions

 • U-verse TV Account

19

2

0

reset email password without security questions

how do I reset my att email password without the answers to the security questions?

Questions

 • AT&T Mail Login & Security

113

2

0

I could not activate my card

I called and also used the website but still cannot activate my card

Questions

 • Account & Usage

12

2

0

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