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how to reset sub account password

I am trying to reset my husband's email password. It is a subaccount of our main which is our family email.   When I go to manage the subaccounts, it will. not allow the accounts to be edited.   We I signout of the main email and try to sign in as the subaccount, it wants to remove the

Questions

 • AT&T Internet Account

716

5

Closed

Subaccount Password

How do you retrieve a Subaccount Password or change the password if you do not remember the existing password?

Questions

 • AT&T Internet Security

397

1

0

Closed

How to change the password for a sub account?

How to change A password for a sub account - do not remember answer to security questions. Password last worked 12/18/21. There is not an option for a temporary password. When I answer ? it prompts to try again.  

Questions

 • AT&T Internet Security

91

1

0

Closed

How to reset passwords on sub-accounts?

I can log in from my primary *@sbcglobal.net account.  I would like to reset the PW (which I have lost) on my secondary account.  Do I have to contact customer support?

Questions

 • AT&T Internet Security

733

2

0

Closed

CANNOT CHANGE SUB-ACCOUNT PASSWORD

In my email view that includes my primary account and two sub-accounts the sub-accounts have notes that they are not synching (not for 2 months or more).  I am unable to update them.  I go to https://uversecentral3.att.com/static/interstitialDsl.html?origination_point=yahoo&flow_entry_point=pwd and

Questions

 • AT&T Internet Security

1.7K

6

0

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Official Solution

Closed

I need to change a password for a sub account

How to change a password for a sub account>

Questions

 • AT&T Internet Security

759

7

0

email accounts improperly linked

Around July 26, 2022 my wife's and my email accounts became merged/crossed/linked??? in some manner. If she resets her password, my password becomes invalid.  I can reset my password, but that immediately invalidates her password.  When she resets...mine becomes invalid again.  Basic

Questions

 • AT&T Mail Login & Security

25

2

0

ATT blacklisted my phone

I got a new iphone, my old iPhone, that I paid for in full, I gave to my daughter. After about three days, ATT, blocked the device from the network.  WHY?  The phone was not reported lost or stolen. 

Questions

 • Phones, Tablets & Devices

42

5

0

Surprising bill and Hidden Information

We, five active duty military officers of Fort Leavenworth, went to AT&T store of Leavenworth. We wanted to take connections as part of a package with military discount. Military discount. Right from the beginning, we showed our military ID to Mr. Jerry [EDITED], the consultant of the store and

Questions

 • Account Features

29

4

0

Unlock phone - free SIM

Good Day, I have bought in the US a Samsung Galaxy A53 5G phone and an AT&T prepaid SIM (1 month). When I did so, I asked the cashier EXPLICITLY: would it be open for my local SIM card, and she wrongly said yes. I waited for more than 60 days and I still can't unlock my phone. Please contact m

Questions

 • AT&T Internet Plans

14

1

0

No call for install appointment 3 weeks following new service order

Has anyone else had this situation where they don't even call to set up an appointment for nearly 3 weeks? It's getting pretty infuriating when my job is on the line because my current provider prevents me from doing my job from home in a timely manner.  I've called and called and have gotten

Questions

 • AT&T Internet Installation

12

1

0

Accepted Solution

Official Solution

Closed

Port Forward Minecraft Server Issues

I have scoured the internet and tried many of my own experimenting to no prevail. I simply cannot make the port 25565 become publicly open. A list of things I have tried: Ethernet vs. WiFi connection types Setting both ethernet and wifi connection types as static and/or dynamic Trying 3 different

Questions

 • AT&T Internet Features

27.3K

5

0

Service light is red again

Fixed wireless is a scam. Multiple times a week the service light turns red. Sometimes for minutes and sometimes for hours. Broadband is green and manual for the gateway says the light means "Internet service authentication has failed" so that's an AT&T issue. Billing information is correct as t

Questions

 • AT&T Internet Equipment

65

6

0

Not receiving verification codes

Through the iPhone upgrade program I received my iPhone and transferred service and had many issues which all seem resolved EXCEPT I can not receive verification codes. I can get regular texts and iMessages but even when ATT try’s to send me a message I do not receive it. After more than a half a do

Questions

 • Data & Messaging Features, Internet Tethering

9.5K

15

Backup Drive setup on BGW320

How can you set-up a backup drive with the BGW320 fiber router?

Questions

 • AT&T Fiber Equipment

32

3

0

Accepted Solution

Mesh or Extender for 5268AC

My router/modem is in my room and my work/gaming computer is downstairs. The connection is good but once in a while, sometimes I get low bandwidth. I know I can technically move my modem/router downstairs, but I have my AT&T VoIP phone and printer connected upstairs. What's the best mesh or ext

Questions

 • AT&T Internet Equipment

22

2

0

Closed

Netflix buffering

Netflix will play for about 15 minutes and then go into "buffering". Sometimes it will come back on, sometimes not.  My daughter said it was the internet speed.  How do I fix this?  It is VERY irritating. Thanks, Randy

Questions

 • AT&T Internet Plans

156

7

0

Canceling autopay from outside US

At first I bought sim card for one month and after one month I prolonged the plan and set the autopay on because it was cheaper than not doing it. Now I’m back in my home country and which means I’m currently not in US. I tried to cancel my plan via “my at&t” but my access was denied. I think it

Questions

 • Account & Usage

30

3

0

Suspended service for calling internationally "too much"

Today, AT&T suspended my wireless service with no notice because I have been calling internationally "too much". This action left me stranded because I was somewhere new and didn't know how to drive home without navigation. I call internationally so much because my husband is currently stationed

Questions

 • Wireless Account

67

7

0

bellsouth.net EMAIL Account Support

I should start out by saying, I was an old Bellsouth customer during the dialup days that got upgraded to DSL that was upgraded to Uverse Internet when AT&T stop supporting DSL.  Therefore, my main email attached to my AT&T account has my old bellsouth.net email ID.  I have an alias I've set up many

Questions

 • AT&T Internet Security

1.2K

1

0

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