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ATT Hijacks all DNS and no way to disable it

ATT equipment blocks all DNS queries on port 53 so there is no way to use your own DNS server config on a local machine or local router. All requests on port 53 get hijacked and routed to ATT DNS servers. Disabling the setting on the ATT website for the hidden “DNS error assistance” did

Questions

 • AT&T Fiber Equipment

2K

10

100% packet loss every 15mins

I play Call of Duty and it lets me have a clock and latency information on the screen as I play and ever since I got the fiber plan I can track in real time my packet loss which is every 15 min interval. This is very annoying to deal with and I was hoping there was a solution to this issue. I’ve tri

Questions

 • AT&T Fiber Equipment

33

3

0

Hotspot connection just randomly drops for games

Ever since I have gotten my Note 20 Ultra, everything with ATT has gone bad for me. I use to get around 50 to 60 ping but now I average 100 to 110 with major ping spikes. Secondly, the hotspot portion of all this just randomly drops during games. The connection itself doesn't go away but it just fre

Questions

 • Samsung

49

1

0

Secure Mail Key keeps being added to my account without my permission

I keep receiving notifications that someone has added a secure mail key to my sbcglobal email address. Every few weeks now this has been happening.  Changing my password has not prevented this at all.  Please AT&T, allow people to add non-AT&T numbers for 2-factor authenticaiton f

Questions

 • AT&T Mail Login & Security

64

9

Autopay stops working every 2-3 months

My account has three lines and is currently on autopay. I have had to change my payment info after every time the autopay decides to stop working. My bank doesn’t show the issues with billing AT & T reps say they see. This service interruptions always come at a bad time. My two kida have phones and

Questions

 • More AT&T PREPAID Discussions

36

3

0

Codes

Can't receive code to sign in

Questions

 • Device Features

22

2

0

Upgrade Reversal

Hello! I purchased an iPad Pro via the website on 11/21 using my upgrade. Within 30 mins of ordering, I cancelled it due and now as of today, it still has not been reversed. I am trying to actually do the purchase now and it is only allowing me to pay full price. I have spoke with various people

Questions

 • Wireless Account

45

7

0

Trade-in bait and switch

Wife and I decided to get on the same plan. We went to the AT&T store and they created a new account under my name. I was told that I would be getting a new S22+ phone, and a watch, for trading in my old S8 phone, which I showed them in the store. Wife's watch stopped working on its dedicated

Questions

 • Wireless Account

63

15

0

delete credit card from account

I have added a second card to my prepaid account and want to delete the previous credit card. The option to delete an existing card is greyed out. Any ideas on how to get this done? Bruce

Questions

 • Account & Usage

17

1

0

Indents code

Cannot get codes with phone numbers provided.

Questions

 • Device Features

12

1

0

care code; 205.2 (lu003)

Get care code: 205.3 (lu003) when I try to sign into my bellsouth.net email account

Questions

 • AT&T Mail Login & Security

305

3

0

U-verse app log-in

I constantly have to come up with new passwords to log into the U-verse app. The system says I have exceeded 3 tries and wants me to come up with a new password when I haven’t logged in with a wrong password even once.  It’s becoming quite annoying.  Anybody else having this issue?

Questions

 • U-verse TV Account

47

4

0

Voicemail Does Not Work or Exist

I frequently receive calls from work and am not able to answer each one. However, my manager has notified me that my voicemail is not working and they are told to call later when I do not pick up. When I check my voicemail, the only option I am given is to “call voicemail”, and when I do, it gives a

Questions

 • Device Features

21

1

0

Accepted Solution

Official Solution

I need to see if I qualify for a phone

Motorola z flip2022

Questions

 • Wireless Account

20

1

0

Prepaid Multi Line Account

My bill was successfully paid through auto pay, and the primary line on my prepaid Multi Line Account is active and working. However, the member line on the account isn't active, though upon examining the website, as well as calling 611, it shows that the line is active and up to date. I went throug

Questions

 • Account & Usage

18

1

0

DNSBL:RBL 521 - ATT Blocking our Emails

Hi AT&T. It appears that our server's IP address is being blocked by the A&T mail servers. Can you please whitelist the IP address 34.218.151.45. The server sends business emails to our customers and administrators. There are no marketing or promotional emails sent from this server. <

Questions

 • AT&T Mail Login & Security

31

6

0

Cannot receive forwarded calls

For some reason I no longer can receive calls forwarded to my att iPhone from my office’s landline. I spent hours on the phone with att support and they were unhelpful. This feature was working up until 2 weeks ago. Now when a call is forwarded it just tells the caller “This phone has no service.” C

Questions

 • More AT&T PREPAID Discussions

19

1

0

Help

I've already been approved for the ACP program but, it says at&t will call or text me with instructions on what to do next. The only problem is I don't not have a phone number at the moment. So what do I do???

Questions

 • Account Features

12

1

0

Network Buay message

Like other posters here, only a few of my calls go thru & only in certain areas randomly & never indoors. Most times, its the typical: screen says Calling, then waiting several seconds, then only to hear busy signal & "Network Busy" on the phone screen. Texting is fine though and when I

Questions

 • Android

12

1

0

Switched from Verizon to AT&T

I switched my service/number from Verizon over to AT&T on Friday 11/25/22. I got a brand new phone from AT&T (iPhone 14 max). At first I was only not able to send messages or receive calls from my actual number. My messages were coming from my gmail account. I was still able to use the servi

Questions

 • Apple

12

1

0

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