Trying to activate the “Call Protect” feature to stop some of the many many “unavailable caller” spam calls. When I get to the page to activate the feature, I get a purple JSP Processing Failure, HTTP code 500 error. Freezes the page.   Does anyone know if this feature works?  We do have

Fast charging was working until update was done. It's still turned on and all appropriate cables and charging plugs are being used. Have turned all fast charging options off and back on and restarted the phone. The issue is definitely from the latest update.

Hi, everyone! Have a problem with unlock my Iphone 6S. I made a request to unlock, the answer came positive, but the device is still locked and does not accept SIM cards from another operator. What should i do now ?

I am a new wireless business customer. I was a loyal T-Mobile customer for 20 years. As At&t has fantastic signal in the area of business I decided to switch carriers. I have 3 lines I would like to switch:  -My own line- ported over with out issues -the second line- after repe

For some reason, when I need to reset a password at sites like Sams Club, Video School, Facebook it tells me it sent me an email to reset, but I never receive that email. I have checked ALL my email folders and it's not there.

At sign in - Yahoo/ ATT redirects on itself - no error message- user name / password accepted- On all devises.   Same  in incognito, Firefox, Chrome, safari,  Yahho.com ATT.com.   8 hours on phone w/ ATT -no answers.   6 days no email.  4days w ATT / yahoo on line and

I’m averaging 6% packet loss per minute right now. This is getting infuriating.  I’ve had 3 separate site visits from AT&T now - all 3 of them inspected inside and outside my home and assured me the fiber line is trouble free.  All 3 of them also admitted they are not trained to look

I'm in Los Angeles and I've had my AT&T Fiber line for ~13 months now. For the 1st year it was pretty much flawless, never any packet loss or latency issues.  For the past 3 days it has been very bad.  A few seconds of disconnect / packet loss every 2 to 30 minutes randomly.  It

I had an in home sales person come to my house after a Direct TV call. She sold me on switching my cell phone to AT&T. She was supposed to bring over 4 new phones, do all the switching over and get a family plan.this appealed to me because I don’t have time. She came to the house a week later w

I have a BGW320-500 gateway connected to an unmanaged poe switch. I have 2 Ubiquiti U6-LR access points connected to the switch and both wifi radios disabled in the gateway.  Cat 5e cables through the house connect to the switch as well. Here's the strange issue I'm having.  Wireless c

I set up my email account maybe 20 years ago when my family had DSL. The service was in my father's name and I set up a sub-account for my use. I used it for everything. It was still active after we went to cable internet and now I have AT&T fiber. Sometime during the last six months, I became u

Switched to AT&T prepaid. Cannot receive text from email via [email scrubbed] nor via @mms.att.net.  Response code 550 -Recipient could not be reached.  I can receive email from text (shows @txt.att.net address in From field) but the failure code is the same if I hit reply.  T

Can anyone tell me how I dispute charges on my final bill?

My iphone doesn't seem to receive touchtone (DTMF) sounds sent by a remote phone, so that the remote phone can manipulate a bluetooth device paired to my cellphone using touch tones.For instance if a land line calls my cell phone and I pick up, if the land line dials touchtones, these tones cannot b

How do you get an AT&T phone unlocked? I bought one and was told it was unlocked and it is not

My ATT account has been getting hacked for the last 2 weeks (again - not the first time) - there is no way to enable 2FA so no way to really secure the accounts but that's another topic. I've been resetting the e-mail password and they seem to get access to the new password within hours - done it

need to revise/delete U Verse account for retiree.

I have been waiting for a refund that's owed me for OVER 1 year now. It's a 200$ refund. I've talked to CS and Supervisors, both totally useless. WHO do I go to now?

I can't activate the app after installing and connecting it according to the instructions.

I ordered a pre-paid sim card for my phone, with the intention of transferring to AT&T. I keep getting the "GA309 : Oops, we hit a snag. Come back later and try again." error when I try to activate at att.com/prepaid/activations with my SIM/IMEI numbers and zip code. My card arrived in the mail