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Phone not working

I have two Uverse phone lines. One line works but the other line says "Line In Use" and doesn't have a dial tone.

Questions

 • AT&T Phone Equipment

14

1

0

I am trying to restart my prepaid line early

I can’t get ahold of ANYONE there’s no option online or via automated person to restart my plan early. VERY inconvenient

Questions

 • Plans & Features

24

1

0

Package

Good evening my order was supposed to be delivered tonight yet I’ve been home all day and never heard a knock a my door. It says it was delivered at 7:28 yet and a mommy family been sitting here lights, yet never heard a knock at the door or seen a package outside on my front 

Questions

 • Apple

17

3

0

Service Absolutely Stinks - I Hate AT&T

Even though I live in an area that is all blue in AT&T's coverage maps, I often cannot get calls or texts to go through half the time. Every morning, I have to get a text to log in for two-factor authentication for my job and it often won't come through for a good 10-15 minutes. It's maddening.

Questions

 • Network Coverage

27

4

0

Cannot create online acciunt

I got a new landline at home. Soon after I also got a booklet from ATT encouraging me to setup a new online account. However when I try to setup I the account, I enter the phone number and zip code and it keeps saying “this information doesn’t look quite right”. I also tried entering account number

Questions

 • Landline Phone Troubleshooting

14

1

0

What causes a Sim Lock on a mobile Mifi and refund for non delivery of services.

When to AT&T today to obtain SIM card for mobile hotspot, they activated in the store, however, it did not work. They (At&t ) staff spend about 3 hours working the issue but could not unlock the SIM Card. They connected with the Tech help desk and they could not understand the issue,. The St

Questions

 • More AT&T PREPAID Discussions

8

0

0

Accepted Solution

Replace Uverse Receiver

My uverse wired tv receiver has stopped working. All troubleshooting has been done. Needs to be replaced. How do i get a new or replacement?

Questions

 • U-verse TV Equipment

45

4

0

How to filter spam flooded with special characters

partial header ATT spam filters not catching: From: "A‎‎‎c‎‎e ‎‎H‎‎‎‎a‎‎‎‎r‎‎‎‎d‎‎w‎‎‎‎a‎‎‎‎r‎‎‎‎e",        <[email scrubbed]>To: "[email scrubbed]" <[email scrubbed]>X-Feedback: EkrWsAJnEaJQAkrgWiFISJQcPSAFhVeZBDIhknzwew

Questions

 • AT&T Mail Features

34

6

0

Accepted Solution

Equipment Return

My old business cancelled the service and I keep getting calls about the equipment needing to be returned. I would like to pay the fee but can never get through and no one calls me back. I don’t want to go to collections but ATT is so difficult to get a hold of.

Questions

 • AT&T Internet Equipment

21

1

0

Accepted Solution

Official Solution

Tourist in USA & Canada

Hello, my family and I are traveling to USA & Canada: San Francisco > multiple cities in Canada > ending in New York. We are thinking of purchasing a WiFi hot-spot device like the Huawei E5577Cs-321. We really only need a data plan. My questions are:Will an AT&T Prepaid Card work in the device?Will

Questions

 • Network Coverage

918

5

0

Can’t Reset Password or User ID

I have moved to Europe and a few days ago my yahoo email stopped receiving emails and I was instructed to change my password. I can’t remember my old password or user and have no access to my email when I tried using self help on line to reset.  It’s blocked.  I  had an Att account f

Questions

 • AT&T Mail Login & Security

38

2

0

Can't access email.

Can't access email. Error msg 205.2 says The limit for unsuccessful sign-in attempts has been reached.

Questions

 • AT&T Mail Login & Security

43

2

0

Internet Service

Every time I go on to my AT&T Yahoo account this is what I see constantly: Sign in to access AT&T Mail and Currently.com This is what I see “every” time that I go to log into my email: Check your entry and try again. Keep in mind, that you’ll have to reset your pass

Questions

 • AT&T Mail Login & Security

36

2

0

Accepted Solution

Official Solution

iPhone 12 Extremely Slow 5Ge

I have an iPhone 12. In some places, it picks up 5G or 5Ge.  When it does, it is ALWAYS extraordinarily SLOW.  Many apps "fail" and say "not connected to the internet"; others eventually get data  I reset all the network settings and selected "LTE" in cellular data settings (no effec

Questions

 • Network Coverage

14

1

0

HBO can't verify my subscription

I've tried to hit the add HBO Max on my AT&T page and the Add HBO Max doesn't link to anything, while the other ones do link to something else. I am supposed to have HBO through the unlimited phone plan. I have contacted customer support and they started a ticket on 8/5 and was on the phone with

Questions

 • HBO Max Login & Installation

19

2

Cable Install

ATT installed fiber cable and a big box near my driveway.  The workers left red dirt all around the area which was grassed and now it is red mud. I thought they would come back and clean up as they did in other areas, but they did not.   

Questions

 • AT&T Fiber Installation

25

1

0

Can't access my bellsouth.net email account

After an ATT&T password change, I can not longer access my bellsouth.net email account. When I attempt to do so I am taken to the att login prompt and I am able to login with my att use id but then yahoo mail shows me that mailbox and not my bellsouth.net one.

Questions

 • AT&T Mail Login & Security

1.4K

5

0

Changing the location of the Tab Actions bar

Somehow it was changed from a horizontal bar over the address line to a vertical bar on the left side of the screen

Questions

 • AT&T Internet Account

14

1

0

Wonder About IPv4 Addresses

I've been trying my hardest to figure out what was wrong with my webserver as far as connecting to the wild wild net. I just couldn't get it to connect until I figure out that port 80 wasn't open on my webserver.  I tried like 10 times.  Will every time I tried I would start from a fresh

Questions

 • AT&T Fiber Equipment

9

0

0

How do I enable WiFi security and how do I disable WiFi ssid display

I have too many people that know the network and password to my wifi but I don't know how to change it. Also, awhile back my router has to b replaced and when I changed them out new one had a different number on it but it indicated it was still under the old ones number. When I got a new tablet it k

Questions

 • AT&T Internet Security

16

1

0

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