Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (312.6K)

Activity
Sales Representative

I have two different companies, same physical location in Frankfort, Kentucky. I need a fixed wireless (and wired) internet service for my law firm. I need to purchase wireless devices (about 17 different, 15 tablets, 2 hotspots) for my drug testing and probation company. I would like a sales repres

Questions

 • AT&T Internet Account

1

0

0

unlock request cancellation

Hello, I made the request to unlock my iPhone and I forgot to confirm the request. That was in September 2021 and the system no longer allows me to make a new request. How do you help me with a new request?Imei (Edited as per community guidelines) Orden : (Edited as per community guidelines)

Questions

 • Data & Messaging Features, Internet Tethering

6

0

0

help unlock iphone 5c pending process

good night dear friend of ATT, a friend of mine who is not the owner and please help the current owner of the iphone 5c, he did the unlock process on the ATT page and says that it is pending, the email is (Edited as per community guidelines) .com and it still says that it is pending and the release

Questions

 • Wireless Account

4

1

0

After 3G shutdown, will the Samsung A72 be compatible with 4G or 5G?

Will the samsung a72 be compatible after the 3g shutdown? It isn't on the list, but is way beyond 3g, to 4-5g. Also, the a71 is on the list and it's an older model.

Questions

 • Other Phones & Devices

13

4

PS4 has slow connection when all other devices are great

Since I've switched to my fiber 1000 connection, my PS4 is getting continuously slow connection. No matter what I or tech support have tried, we can't get above maybe 20 mbps.  Standing next to my PS4, my phone is at 400.  My PS4 is maybe 10 ft from the gateway so the actual connection is

Questions

 • AT&T Fiber Equipment

141

4

0

Accepted Solution

Official Solution

Suspicious ATT Free Msg

I have received several text messages such as: ATT Free Msg: November bill is paid. Thanks,  Here's a little gift for you: r5kr.xyz/Ju9PHL3oFu This seems suspicious to me so I did not click the link but am wondering if anyone else have received similar text messages.  thanks

Questions

 • Data & Messaging Features, Internet Tethering

70.9K

146

Closed

How to cancel landline service

I called the number on your website. Waited 25 min on hold. They gave me another number, 877-233-3081.  On hold for 20 minutes.  The ATT rep hung up on me when I said I wanted to cancel.     Is there a store I can go to in order to cancel?  Next stop is CA PUC. 

Questions

 • AT&T Phone Account

8K

4

0

Hbo max

I have HBO max through AT&T’s Fiber plan. It has said that the subscription through AT&T was expired a few weeks ago. Called and AT&T said they would fix it. Two weeks later and I cannot watch HBO max… getting a bit frustrated.

Questions

 • Troubleshooting

1

0

0

Blocked outgoing call

If I try to make calls, It redirected to "thank you for calling at&t about your wireless service". I can receive a call, but I can not make a call. I cannot make calls to all numbers, not just specific numbers. These numbers are not accidentally blocked by me. I use AT&T prepaid service,

Questions

 • Samsung

25

13

0

upgrading internet speed

I'm upgrading from 24 to 100 MB speed plans. I currently have a BGW210 modem. Will the technician have to come in the house? Thanks

Questions

 • AT&T Internet Installation

6

0

0

How To Write A Review?

So I have been an AT&T customer for 10 years. I would like to point out that this is the only review I have ever written in my entire life, and AT&T has pushed me to the point where I have to write one. After much discussion my wife and I have decided to switch wireless providers, I have to admit I

Questions

 • Wireless Account

799

21

Censorship

Is ATT really going to cancel one of the three (Edited per community guidelines) network choices that are on Uverse?  We stopped watching ABC, CBS and NBC years ago because their news content is entirely ruined with (Edited per community guidelines) slant.  We don't watch CNN, MSNBC, Bloomberg, etc.

Questions

 • Watching U-verse TV

7

1

0

Mobile phone keeps dropping 4G LTE connection

For the last week and a half, I have been dealing with my phone randomly dropping 4G connection. Sometimes it happens for half the day, sometimes it only happens a few times and on rare days I don't disconnect at all. I have tried every possible fix I could find, but it keeps happening throughout th

Questions

 • Android

10

8

0

Connect an IWFA-40 TO DPH-154 microcell

I just received an IWFA-40 to replace an ATT WF-720 which worked perfectly. I live in an area with no ATT cell service, so I must use the WF-720. How do I get the IWFA-40 to recognize the signal the DPH-154 cell signal? My iPhone sees the WF-720 signal and connects to it correctly. 

Questions

 • Other Phones & Devices

29

19

0

Accepted Solution

Official Solution

Fake att thanks msg every month

I get this fake text message every month, " ATT Free Msg: December bill is paid. Thanks, Here's a little gift for you: xxxx.xxxxx.xxxxx Happy New Year. Can't you filter these out?

Questions

 • Wireless Account

1.5K

3

0

I can not get ahold of small business customer service

I’m trying to get ahold of small business customer service for mobile phones. I call the 1-800-331-0500 number and it’s for consumer customer service. Then when I tell them who I need to talk to, they transfer me to the wrong department. 8/8 times I’ve called. I need to talk to someone about a $300

Questions

 • Wireless Billing

3

0

0

Information symbol flashing

Worked fine all morning, nothing changed except the flashing information light is flashing now and no service. No signal light is on. Have reset. Unplugged. Removed SIM card and put back in. Cannot check for help because I have no internet.  any help appreciated. 

Questions

 • Other Phones & Devices

2

0

0

Email address incorrect

I'm trying to access my At&t account online but I cannot since the representative misspelled my name so they are now sending my user ID to a different email. How can I go about?

Questions

 • Account Features

3

1

0

Mailbis has been locked

Hello, I am currently locked out of my mailbox. I have tried restarting the phone but get the same error message, "Mailbox has been locked (after too many bad login tries). I have tried resetting my password as well but still, no success. How do I get logged into my voicemail box? Thanks! H

Questions

 • AT&T Internet Email & Security

4

1

0

Ebb program

Can I switch my plan if I'm enrolled in the ebb program?

Questions

 • Wireless Account

5

1

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.